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Carman Ford Lincoln
New Castle, DE
1,325 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,325 reviews
October 22, 2020
Brittini was a huge help and very knowledgeable. I was in the loop every step of the way through getting my car fixed! Thank you Brittini! the loop every step of the way through getting my car fixed! Thank you Brittini! More
by Aimee516
Employees Worked With
Brittini Mantegna
Helpful October 22, 2020
Excellent service no wait time and very professional .service department worked as a very good team and all my needs were met. Very good experience would use carman Ford for future prob .service department worked as a very good team and all my needs were met. Very good experience would use carman Ford for future prob More
by AlbertS
Employees Worked With
Brittini Mantegna, David Leighren, Jamie Ledford
October 22, 2020
Awesome customer service & quality work! Thank you for your help. I will be coming to see you for any future work that I may need. your help. I will be coming to see you for any future work that I may need. More
by Asutton21
Employees Worked With
Brittini Mantegna, David Leighren
October 20, 2020
Every person we came in contact with was super friendly, extremely patient and very respectful. We took our time with the process as we were making this big decision for ourselves. We were treated very fair extremely patient and very respectful. We took our time with the process as we were making this big decision for ourselves. We were treated very fairly as the days progressed during our shopping for a new car. I would highly recommend a visit to the dealership to see for yourself as you go through your journey to a new or used vehicle. More
by atgallo
October 19, 2020
We had a great experience at Carmon Lincoln with our new purchase We give them 5 Stars Everyday We are very happy with the price we got on our trade in also purchase We give them 5 Stars Everyday We are very happy with the price we got on our trade in also More
by Sueguizzetti
October 19, 2020
Fantastic experience with no hassle on price, would definitely recommend this dealership to all my friends, Especially coming from Maryland to get the vehicle I wanted definitely recommend this dealership to all my friends, Especially coming from Maryland to get the vehicle I wanted More
by tjackson46
Employees Worked With
October 02, 2020
Transit Van sat on your lot for about six weeks with no communication despite my calls and email. Check engine light is on when picked up. communication despite my calls and email. Check engine light is on when picked up. More
by sherbert3
Employees Worked With
Mark - no longer there, Jamie Ledford
September 23, 2020
Today I bought my car in for a airbag recall was told it would be a job and would be given a loaner car for the day when I got there no loaners where there mine you I was there 7.30 am when they open it would be a job and would be given a loaner car for the day when I got there no loaners where there mine you I was there 7.30 am when they open my question is why. More
by Will
Employees Worked With
Bill Randolf
September 23, 2020
I like Scott Ponsell, he answers every question I ask him and he usually knows the answer right off the top of his head. He listens to what I am asking for and waits for my next question. and he usually knows the answer right off the top of his head. He listens to what I am asking for and waits for my next question. More
by r_mulero
Employees Worked With
September 18, 2020
The dealership was great. The first time we visited John MacDonald came right outside to great us & go over features of the car. Picking up the car was great too. John went over the car again and set every MacDonald came right outside to great us & go over features of the car. Picking up the car was great too. John went over the car again and set everything up. He seemed happy to help us! More
by Jmc2971@verizon.net
