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Carman Ford Lincoln
New Castle, DE
1,339 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,339 reviews
March 13, 2021
Where do I even begin.....Words cannot even describe how incredibly amazing my experience was with this dealership and every single person I came in contact with while processing my deal. Which let me just incredibly amazing my experience was with this dealership and every single person I came in contact with while processing my deal. Which let me just say it was almost nearly impossible to pull this deal off as I had a trade in I was upside down on by at least 10000, a credit score if 620 and I had 0 to put down and I still walked out of their with a new car....a lower interest rate than I walked in with, and the highest offer possible for my trade in. Frank worked tirelessly to make this happen. John led me in all the directions I needed. Greg.....was like the big brother I needed to show me alllll the cool xxxx thus far had to offer. I xxxx near think this car knows my childhood it knows so much. Anyway, inredibleeeee experience and I will come back here every time I need any business done with a vehicle. Oh and if your real lucky guy will get to meet three brothers and their father that all work there which gives it such at at home feeling....even tho their one brother may just be adopted but shhhh. The employees all also dress like Mathew mcconaughy picked out all their outfits. Overall just very impressed. Outstanding performance. More
by Brookedirusso
March 11, 2021
I find this dealership to be quite outstanding, in its service the vehicles they offer. My Father be for me bought several town cars from you, from the 80's thru the 90's so I know the quality they repre service the vehicles they offer. My Father be for me bought several town cars from you, from the 80's thru the 90's so I know the quality they represent. Scott Ponsell and I had a lot in common, he was, is, has been and will be extremely helpful in the entire transaction. I truly appreciate everything he did in the process. Thank you so much for the quality service. Sincerely Alfonzo N. Plant, Sr. More
by mickeyplant57
March 10, 2021
Always a great visit to Carman Ford. This is our third car and won't be our last. From start to finish it was a great experience and would recommend this dealer to everyone. car and won't be our last. From start to finish it was a great experience and would recommend this dealer to everyone. More
by spartans4life
March 03, 2021
Was a great experience from start to finish, well taken care of and very happy with our new car! Thanks John and the entire Carman team! care of and very happy with our new car! Thanks John and the entire Carman team! More
by JNeri
March 03, 2021
What a wonderful experience from looking at options through the buying experience! John and Frank are beyond exceptional to work with! They both have far exceeded my expectations! through the buying experience! John and Frank are beyond exceptional to work with! They both have far exceeded my expectations! More
by Shannon M.
February 25, 2021
Everyone was very nice to me and my daughter.I can not speak but everyone treated me with respect and I felt were looking out for my best interest speak but everyone treated me with respect and I felt were looking out for my best interest More
by laursen7
Employees Worked With
February 24, 2021
It was Great experience the car salesman was very friendly and professional and I want to thank everyone for the great opportunity thank you for everything friendly and professional and I want to thank everyone for the great opportunity thank you for everything More
by Carmen Santiago
Employees Worked With
February 17, 2021
My experience in a word was like chatting with old friends. John and Frank were so easy going...NOT PUSHY overbearing typical salesmen. They were polite funny and worked out a deal with me quickly. friends. John and Frank were so easy going...NOT PUSHY overbearing typical salesmen. They were polite funny and worked out a deal with me quickly. We laughed as I danced into the dealership until I left keys on hand. I will DEFINITELY recommend this dealership to all my freinds/family. More
by MsCherry
February 13, 2021
I had a great experience working with Greg and Joseph at Lincoln. It was very good. I enjoyed buying my car with them. I would recommend them highly. Great experience. Lincoln. It was very good. I enjoyed buying my car with them. I would recommend them highly. Great experience. More
by ewilliams5903
February 13, 2021
Great buying experience. Scott did a great job. No pressure. Got a great deal too. Couldn’t ask for more. This was my third vehicle from this dealership. pressure. Got a great deal too. Couldn’t ask for more. This was my third vehicle from this dealership. More
by tedbroderick
Employees Worked With
