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Carman Ford Lincoln

New Castle, DE

4.9
1,337 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,337 reviews

May 15, 2021

John was amazing and so was the manager, Frank!! Absolutely love my new Corsair and this is my first Lincoln and would definitely purchase another one!! More

by rusty2val
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

This is our 8th car purchase from CARMAN. Always satisfied and will continue to come back. Nice sales and financial team. In and out without missing a beat! More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Carman Ford Lincoln responded

Andy, we thank you for the note and appreciate the loyalty. Please come in and see Joe for a gift out of our sincere gratitude.

April 20, 2021

This is my 2nd MKZ I've leased with Carman Ford Lincoln and I couldn't be happier! My sales guy John MacDonald, Frank Azan the sales Manager and Brian Giacchino the business manager were all amazing! More

by littlecherub14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

You can't find a better Salesman than John Brooking. He has sold us three cars in the last three years and every one was an exceptional experience. Carman Ford really cares about their customers. But back More

by LindaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brooking
April 05, 2021

We got such great assistance from John MacDonald! He is knowledgeable, pleasant & answered all of our questions. We LOVE our NEW certified pre-owned Lincoln MKC! More

by LEENIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Newton
April 03, 2021

John and Frank made the experience stream less and enjoyable, from the selection of the vehicle to financing the vehicle. They made the car buying process very easy. More

by DanielleG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

John and the entire team at the Carman Ford Lincoln dealership were AMAZING to work with! They made the process so easy - exactly what I was hoping for. They came to me at home multiple times, made the More

by jdonnelly74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Salesman was very helpful and kind. Practiced COVID safety. Willing to make delivery very quick. Truck was cleaned and fueled . Helped programming all my devices More

by Liz
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

Where do I even begin.....Words cannot even describe how incredibly amazing my experience was with this dealership and every single person I came in contact with while processing my deal. Which let me just More

by Brookedirusso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Carraway-Futch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Carman Ford Lincoln responded

Brooke, Thanks so much for the kind words about your experience and my staff regarding your Lincoln Purchase. It was really nice for you to take the time to do so. Please enjoy your new Lincoln and stop by any time to have some coffee and snacks with us. Larry

March 11, 2021

I find this dealership to be quite outstanding, in its service the vehicles they offer. My Father be for me bought several town cars from you, from the 80's thru the 90's so I know the quality they repre More

by mickeyplant57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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