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Carman Ford Lincoln
New Castle, DE
1,341 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,341 reviews
July 05, 2021
Interaction with Gary Santora and Joe Giacchino was excellent. Every step in the process was handled professionally taking great care with all the details of the purchase. Especially with Joe negotiati excellent. Every step in the process was handled professionally taking great care with all the details of the purchase. Especially with Joe negotiating a final sale price and with Gary giving a detailed description of the operation of the automobile and his handling of all the paper work. More
by Carol
June 02, 2021
There was great customer service. Everyone that I had interaction with was a great experience. Due to the chip shortage, there was not a great selection. But, I was able to find the vehicle that I loved interaction with was a great experience. Due to the chip shortage, there was not a great selection. But, I was able to find the vehicle that I loved. More
by pburroughs2
May 26, 2021
Joe MacDonald was awesome! All the service was 5star from sales, manager and business office. We will be back for future purchases. Thank you!! 5 star from sales, manager and business office. We will be back for future purchases. Thank you!! 5 star More
by Janinegallagher
May 24, 2021
Great service!! Staff was very helpful when it came to being patient in providing me with the best options. Left with my new baby today being patient in providing me with the best options. Left with my new baby today More
by Jessgomez03.jg
Employees Worked With
May 15, 2021
John was amazing and so was the manager, Frank!! Absolutely love my new Corsair and this is my first Lincoln and would definitely purchase another one!! Absolutely love my new Corsair and this is my first Lincoln and would definitely purchase another one!! More
by rusty2val
April 22, 2021
This is our 8th car purchase from CARMAN. Always satisfied and will continue to come back. Nice sales and financial team. In and out without missing a beat! satisfied and will continue to come back. Nice sales and financial team. In and out without missing a beat! More
by Andy
April 21, 2021
This is my 2nd MKZ I've leased with Carman Ford Lincoln and I couldn't be happier! My sales guy John MacDonald, Frank Azan the sales Manager and Brian Giacchino the business manager were all amazing! and I couldn't be happier! My sales guy John MacDonald, Frank Azan the sales Manager and Brian Giacchino the business manager were all amazing! More
by littlecherub14
April 06, 2021
You can't find a better Salesman than John Brooking. He has sold us three cars in the last three years and every one was an exceptional experience. Carman Ford really cares about their customers. But back has sold us three cars in the last three years and every one was an exceptional experience. Carman Ford really cares about their customers. But back to John. The entire process from meeting John to driving away took less than 2 hours. And he gave me $6,500 in incentives and rebates. He is professional and kind. He is patient and humorous. I will continue to return to Carman Ford and John Brooking for all future car purchases. More
by LindaB
April 05, 2021
We got such great assistance from John MacDonald! He is knowledgeable, pleasant & answered all of our questions. We LOVE our NEW certified pre-owned Lincoln MKC! knowledgeable, pleasant & answered all of our questions. We LOVE our NEW certified pre-owned Lincoln MKC! More
by LEENIE
April 03, 2021
John and Frank made the experience stream less and enjoyable, from the selection of the vehicle to financing the vehicle. They made the car buying process very easy. enjoyable, from the selection of the vehicle to financing the vehicle. They made the car buying process very easy. More
by DanielleG
