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Carman Ford Lincoln

New Castle, DE

4.9
1,339 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,339 reviews

August 01, 2021

Wonderful customer service. Scottie and Bob made the process super easy. Cars are beautiful- new or used. Very happy with the trade-in amount. A+++++ More

by kayjay648
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaine Fasy
July 29, 2021

I purchased my 2020 Ford Fusion Hybrid July 12, 2021 the transition and transaction was a pleasant experience. I came back to learn more about the technology of my vehicle and the salesman Scott Ponsell wa More

by Mranthonyclark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Dan Shine is the Man!! Has worked with me on three vehicles and I’ve always been satisfied with his expertise in getting the deal done! The entire Carman organization is top notch! More

by mikeshimp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Wingate
Jul 25, 2021 -

Carman Ford Lincoln responded

Thank you for your feedback Mike. And more importantly thanks for your purchase. Enjoy your new car. Larry Giacchino President

July 20, 2021

All the folks at Carmen are wonderful! I knew exactly what car I wanted to purchase and they went out of there way to find it for me, a second generation hybrid Lincoln. I was informed that the car was a More

by patricia.a.Ramone70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Deckman
July 20, 2021

Entire staff was pleasant to work with and very patient. I would certainly buy another car from them in the future. I will share our experience with friends and family. More

by lottieis48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Carraway-Futch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

This dealership was great to work with I would send everyone there. Thanks for all you did .hope to came back again patrick Tesche 👍🏼👍🏼👍🏼 Again thanks More

by coach758
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Wingate
July 13, 2021

All the guys at Carman are fantastic! Thank you again to Joe, Frank, John and Brian for helping me get back into the Explorer I’ve been wanting for years. More

by jamk1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2021

Michael Robinson went above and beyond for and was the perfect example of what a car salesman should be. All staff was friendly and inviting. More

by Davebarlow85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Robinson
July 05, 2021

Interaction with Gary Santora and Joe Giacchino was excellent. Every step in the process was handled professionally taking great care with all the details of the purchase. Especially with Joe negotiati More

by Carol
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

There was great customer service. Everyone that I had interaction with was a great experience. Due to the chip shortage, there was not a great selection. But, I was able to find the vehicle that I loved More

by pburroughs2
Recommend Dealer
Yes
Employees Worked With
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brooking
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