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Carman Ford Lincoln
New Castle, DE
1,339 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,339 reviews
August 01, 2021
Wonderful customer service. Scottie and Bob made the process super easy. Cars are beautiful- new or used. Very happy with the trade-in amount. A+++++ process super easy. Cars are beautiful- new or used. Very happy with the trade-in amount. A+++++ More
by kayjay648
Employees Worked With
Other Employees :
Blaine Fasy
July 29, 2021
I purchased my 2020 Ford Fusion Hybrid July 12, 2021 the transition and transaction was a pleasant experience. I came back to learn more about the technology of my vehicle and the salesman Scott Ponsell wa transition and transaction was a pleasant experience. I came back to learn more about the technology of my vehicle and the salesman Scott Ponsell was perfect in explaining the technology of my vehicle. I am enjoying my Ford Fusion Hybrid and I thank Carman Ford for this buying experience. I would like to further my upgrade experience and hopefully Carman Ford can later help me to upgrade for my future choice. More
by Mranthonyclark
Employees Worked With
July 24, 2021
Dan Shine is the Man!! Has worked with me on three vehicles and I’ve always been satisfied with his expertise in getting the deal done! The entire Carman organization is top notch! vehicles and I’ve always been satisfied with his expertise in getting the deal done! The entire Carman organization is top notch! More
by mikeshimp
July 20, 2021
All the folks at Carmen are wonderful! I knew exactly what car I wanted to purchase and they went out of there way to find it for me, a second generation hybrid Lincoln. I was informed that the car was a what car I wanted to purchase and they went out of there way to find it for me, a second generation hybrid Lincoln. I was informed that the car was available at a very reasonable price. I have had the car for over a month and love it!! Thank you Dan, Mark, and Frank for your fabulous service. More
by patricia.a.Ramone70
July 20, 2021
Entire staff was pleasant to work with and very patient. I would certainly buy another car from them in the future. I will share our experience with friends and family. I would certainly buy another car from them in the future. I will share our experience with friends and family. More
by lottieis48
July 14, 2021
This dealership was great to work with I would send everyone there. Thanks for all you did .hope to came back again patrick Tesche 👍🏼👍🏼👍🏼 Again thanks everyone there. Thanks for all you did .hope to came back again patrick Tesche 👍🏼👍🏼👍🏼 Again thanks More
by coach758
July 13, 2021
All the guys at Carman are fantastic! Thank you again to Joe, Frank, John and Brian for helping me get back into the Explorer I’ve been wanting for years. Joe, Frank, John and Brian for helping me get back into the Explorer I’ve been wanting for years. More
by jamk1998
July 07, 2021
Michael Robinson went above and beyond for and was the perfect example of what a car salesman should be. All staff was friendly and inviting. perfect example of what a car salesman should be. All staff was friendly and inviting. More
by Davebarlow85
July 05, 2021
Interaction with Gary Santora and Joe Giacchino was excellent. Every step in the process was handled professionally taking great care with all the details of the purchase. Especially with Joe negotiati excellent. Every step in the process was handled professionally taking great care with all the details of the purchase. Especially with Joe negotiating a final sale price and with Gary giving a detailed description of the operation of the automobile and his handling of all the paper work. More
by Carol
June 02, 2021
There was great customer service. Everyone that I had interaction with was a great experience. Due to the chip shortage, there was not a great selection. But, I was able to find the vehicle that I loved interaction with was a great experience. Due to the chip shortage, there was not a great selection. But, I was able to find the vehicle that I loved. More
by pburroughs2
