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Carman Ford Lincoln

New Castle, DE

4.9
1,337 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,337 reviews

August 30, 2021

Bar-none the most pleasant car-buying experience I have ever had. The staff was incredibly kind, courteous, and knowledgeable. John was personable, well-informed, and an advocate for everything in which I More

by Fateless
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

Scott was a pleasure to work with. Professional, knowledgeable, and very personable. He helped us every step of the way and made our Bronco Sport buying experience exceptional! Thanks Scotty:) More

by Hedgehog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

After visiting several dealerships (both in person and online), I decided to listen to my mother and go to Carman Ford. I was looking for something used around the 2018 and up. I met Scott and all I can s More

by Gwaller08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

Thank you CARMAN FORD! For the best customer friendly, professional and knowledgeable Staff. Your honesty, and working with us was worth buying our new truck. More

by Ihmriveraf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Just hoping we didn't miss anyone.
Aug 18, 2021 -

Ihmriveraf responded

This is the best dealer, we're very happy with the service and costumer we love the dealer and Dan and Scott are great people, we're very happy with our new truck thank you.

Aug 18, 2021 -

Carman Ford Lincoln responded

Thanks for the feedback Felix. It was a pleasure to work with you and Maria! We hope you continue to enjoy your new truck. Thanks again for your business!

August 16, 2021

I worked with Mike Sipala at Carman Ford and he was absolutely wonderful! He was more than willing to answer any questions that I had and he made the process easy and enjoyable for me. I could not have More

by arapp11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sipala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

Delaware Dan is the man! Great service and support! Greg Grimaldi is great with my family and his follow up is great! Have purchased 5 vehicles from Carman More

by metkiff21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

Had a wonderful experience. John our sales consultant was awesome and very knowledgeable with the ins and outs of the vehicle. Everything was a no hassle and went smoothly with no issues. Thank you! More

by Bjdugent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2021

Wonderful customer service. Scottie and Bob made the process super easy. Cars are beautiful- new or used. Very happy with the trade-in amount. A+++++ More

by kayjay648
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaine Fasy
August 01, 2021

It was a pleasure working with Scotty. He answered my questions so I knew what I was going into, before going to dealer. I live in Maryland More

by Trulyawesome68
Recommend Dealer
Yes
Employees Worked With
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

I purchased my 2020 Ford Fusion Hybrid July 12, 2021 the transition and transaction was a pleasant experience. I came back to learn more about the technology of my vehicle and the salesman Scott Ponsell wa More

by Mranthonyclark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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