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Carman Ford Lincoln
New Castle, DE
1,337 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,337 reviews
September 24, 2021
Everyone was so easy to work with from start to finish. Larry, Greg, Brian and Dan! Larry, Greg, Brian and Dan! More
by Emc82703
September 18, 2021
Great communication. Prompt delivery. Complete and fair explanation of the vehicle. Worked within our guidelines and excelled in service explanation of the vehicle. Worked within our guidelines and excelled in service More
by robertb
September 16, 2021
Scott was awesome he listened to what we wanted the whole experience was great I would recommend Carmen ford experience was great I would recommend Carmen ford More
by Majo
September 14, 2021
Very friendly, low doc fees, Scott was outstanding, he took a car from the showroom floor for us to test drive. enjoying our new EcoSport. took a car from the showroom floor for us to test drive. enjoying our new EcoSport. More
by Awstubbs1
September 11, 2021
Scott was fantastic. Very informative, personable. He did an excellent job demonstrating all of the key features of the vehicle which we are considering. A true professional. did an excellent job demonstrating all of the key features of the vehicle which we are considering. A true professional. More
by vincent.j.farrell
Employees Worked With
September 08, 2021
They were great and they made the process go very smooth. We would recommend them to anyone who wants to have a great smooth experience! We would recommend them to anyone who wants to have a great smooth experience! More
by Mmhill0929
September 08, 2021
Carman autogroup was the most professional autogroup that I have ever dealt with in my life. That includes John MacDonald,the sale manager and the financial manager. I have ever dealt with in my life. That includes John MacDonald,the sale manager and the financial manager. More
by Tom Mahoney
September 01, 2021
They are awesome!! Excellent experience made feel like they cared about our needs. My wife is super happy with her ride and she told me Scott is super professional they cared about our needs. My wife is super happy with her ride and she told me Scott is super professional More
by DJDC1970
August 31, 2021
Scott and the dealer shipment was very informative and quick with responses on the phone, email, and text. I would recommend using this dealership and asking for Scott. quick with responses on the phone, email, and text. I would recommend using this dealership and asking for Scott. More
by Qfmeg15
August 31, 2021
Scott was helpful, personable, and knowledgeable on the Scott was helpful, personable, and knowledgeable on the Ford Bronco. Although I wasn’t there to buy, I have one already scheduled for production, he Scott was helpful, personable, and knowledgeable on the Ford Bronco. Although I wasn’t there to buy, I have one already scheduled for production, he answered any questions I had and even let me test drive it. Which is something a lot of other dealers have not been allowing. I may not be buying from there but because of Scott’s professionalism I will be having all my services done there. More
by rwoolman
Employees Worked With
