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Carman Ford Lincoln

New Castle, DE

4.9
1,339 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,339 reviews

October 05, 2021

Great service and delivery. Thanks for a fast and great experience! Can wait to drive our new car. More

by Jillianwilson129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Shopping online is challenging, but these guys we're helpful! No hesitation for future contacts. More

by les speckert
Recommend Dealer
Yes
Employees Worked With
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Everyone was so easy to work with from start to finish. Larry, Greg, Brian and Dan! More

by Emc82703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Carman Ford Lincoln responded

Thank you so much for your purchase of your new expedition Erin. And thank you so much for the words of encouragement for our sales team. We appreciate you taking the time to express your sales experience.

September 18, 2021

Great communication. Prompt delivery. Complete and fair explanation of the vehicle. Worked within our guidelines and excelled in service More

by robertb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Scott was awesome he listened to what we wanted the whole experience was great I would recommend Carmen ford More

by Majo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

Very friendly, low doc fees, Scott was outstanding, he took a car from the showroom floor for us to test drive. enjoying our new EcoSport. More

by Awstubbs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

Scott was fantastic. Very informative, personable. He did an excellent job demonstrating all of the key features of the vehicle which we are considering. A true professional. More

by vincent.j.farrell
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

They were great and they made the process go very smooth. We would recommend them to anyone who wants to have a great smooth experience! More

by Mmhill0929
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

Carman autogroup was the most professional autogroup that I have ever dealt with in my life. That includes John MacDonald,the sale manager and the financial manager. More

by Tom Mahoney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

They are awesome!! Excellent experience made feel like they cared about our needs. My wife is super happy with her ride and she told me Scott is super professional More

by DJDC1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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