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Carman Ford Lincoln

New Castle, DE

4.9
1,339 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,339 reviews

November 08, 2021

Always a pleasure doing business with Carman. I've purchased many vehicles here through the years. It's a family run business that treats you like family. More

by Keithd403.kd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

Salesman was very knowledgeable and took the time to answer all questions. Demonstrated how to use all of the options More

by J.f.hayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaine Fasy
October 27, 2021

This was a great buying experience and Greg C Futch was great. A no pressure experience More

by Bhmyers1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Carraway-Futch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2021

I had an excellent car buying process with John MacDonald. I’ve never had a better buying experience from any dealership. Thank you all at the Carmangroup of Sheridan Ford! More

by Shell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

This is my second purchase from Carman Lincoln Ford it will not be the last. They really took care of me, listened and met my needs. Scott P was really a pleasure to work with- he was honest, knowledgeabl More

by kofass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

Great experience with Scott who was very patient & outgoing with us while we shuffled back & forth between cars. Scott was very knowledgeable in both vehicles we were looking at (Edge & Explorer). Thi More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eylem Gokdemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

From the minute we walked in the customer service was impeccable! They gave my son a bag of toys for him to play with while his parents looked at cars. Financing was easy and straightforward. John took t More

by Tasha Manning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Everyone was so friendly and went above and beyond to help us get the perfect car for us! John, Joe, Frank and Brian couldn’t have been nicer or more down to earth. More

by Carole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Carole responded

Thanks for your time and for being so patient and accommodating!

Oct 15, 2021 -

Carman Ford Lincoln responded

Thanks for the nice comments Carole. Enjoy your new car

October 11, 2021

Excellent customer service. The entire Carman Team plays an integral part in providing an outstanding experience—friendly, knowledgeable, and professional. Special shoutout to John M & Bob H! More

by H Berger
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Best dealership I've ever dealt with feel at home have bought 6 vehicles from here. More

by Marge Thompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Carraway-Futch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hope Kyelberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Salvadori, Kayla Newton
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