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Carman Ford Lincoln

New Castle, DE

4.9
1,341 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,341 reviews

December 11, 2021

Friendly customer service from salesman and dealership! No hassle process. It was a great experience overall. More

by Erin.macko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

everyone was exceptional but the service department the guys at the front that take your keys but the sales department was awesome especially Scottponsell More

by fisherman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

fisherman responded

grea job everyone

December 07, 2021

Scott was professional above all but friendly and funny are outstanding attributes as well. I highly recommend Scott for all your Ford vehicle purchases. More

by delawaredoves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brooking
December 04, 2021

John was an exceptional salesman. Was extremely courteous and attentive to my needs. Great experience! More

by Shueydtc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Very friendly to do business with. Approx 90% of transaction was completed upon my arrival. The transaction was quick and didn't waste hours waiting and negotiating. More

by Jojo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

We were very pleased with how we were treated and the professionalism of their sales and support personnel. More

by birchmiresr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Carraway-Futch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

Incredibly pleasant car buying experience. Overall the dealership’s atmosphere was welcoming and did not feel shady or high-pressure. Everyone was very easy to work with, especially the dealer I worked wi More

by samvenezia1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

I selected Carman because it’s been a land mark business in my community. Working with Scott made it very personal and I hope the service dept will be as good to work with. More

by Ed.S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2021

Made you feel comfortable ,easy to deal with! No issues with test drives and which gave me options More

by Breunigc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

As always, nothing but the best service from Carman Ford. Everyone there is friendly & easy to work with. More

by Jordan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Wingate
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