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Carman Ford Lincoln
New Castle, DE
1,355 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,355 reviews
April 22, 2022
Scott was great very friendly, and took the time to show me everything about my new vehicle. me everything about my new vehicle. More
by Mike
Employees Worked With
April 20, 2022
Our salesman John was awesome. Very easy to work with and frank the manager was also great. Thank you . We love our car Very easy to work with and frank the manager was also great. Thank you . We love our car More
by marshamcdade
April 15, 2022
Great dealer to purchase a Lincoln from. They listen and take care of your vehicle needs. Mike, John and Brian made our purchase enjoyable. We thank the entire Carman staff for doing a fan They listen and take care of your vehicle needs. Mike, John and Brian made our purchase enjoyable. We thank the entire Carman staff for doing a fantastic job. Thank you More
by Joe
April 04, 2022
Scott Ponsell is the best, always painless, always a pleasure. Carman is where my Dad bought his cars, and where I’ll buy my kids’ cars. pleasure. Carman is where my Dad bought his cars, and where I’ll buy my kids’ cars. More
by Linden.jamesp
March 26, 2022
The service was excellent, the salesman John was very curious and very knowledgeable and helpful! curious and very knowledgeable and helpful! More
by Jrobi2020
Employees Worked With
March 21, 2022
The whole experience was quick, simple and straight to the point and with Scottie being the amazing help he is my dad and I were able to get our van in no time ! the point and with Scottie being the amazing help he is my dad and I were able to get our van in no time ! More
by kevin1673
March 21, 2022
Scott is amazing! I appreciate all of his help. He made the car buying process so easy and really went out of his way to get us a monthly payment we could afford. We I appreciate all of his help. He made the car buying process so easy and really went out of his way to get us a monthly payment we could afford. We dealt with another salesman from another car brand and we instantly said “ No thank you. Let’s call Scott!” Thank you again! More
by kearney0711
March 15, 2022
John MacDonald and the Carman team met and exceeded my expectations! They made the process so easy, provided excellent customer service and gave my a great deal! If you are in the market for a car, visit expectations! They made the process so easy, provided excellent customer service and gave my a great deal! If you are in the market for a car, visit the Carman team! More
by brianna
February 25, 2022
Amazing! Scott and the staff were incredibly helpful and welcoming. They explained the process thoroughly and never lost patience with me. I love my car and I Scott and the staff were incredibly helpful and welcoming. They explained the process thoroughly and never lost patience with me. I love my car and I can’t wait to build a relationship with this business. Thank you! More
by Bilalmotley
February 24, 2022
I bought 3 cars from Carman Lincoln Ford over the past 7 months. My buying experience was excellent, no pressure, very informative, professional and courteous. My salesman was Gary Santora but I also met months. My buying experience was excellent, no pressure, very informative, professional and courteous. My salesman was Gary Santora but I also met Larry Giacchino who personally inquired about my buying experience at his dealership. I've had to bring 2 of the vehicles in for recalls and Pre-Owned Warranty work recently and my point of contact in their Service Dept was Joe Giacchino. This young man was outstanding! He kept me in the loop on the status of my repairs and more importantly because of the supply chain issues, he kept me informed of the status of delivery of parts that were required to finalize repairs. He arranged for my free rental (under Warranty) and his demeanor towards me as a customer was caring, empathetic and extremely professional. Great all around experience at Carman Ford Lincoln from Sales to Service. This dealership is worth referring!!! Thank you. More
by stevesil
Employees Worked With
Other Employees :
Kayla Newton
