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Carman Ford Lincoln
New Castle, DE
1,341 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,341 reviews
July 31, 2022
Coming to Carmen Ford dealership was the best choice. . Michael is better than excellent. He is exceptional. We are going to refer all of family members and friends to the best dealership in Delaware . Michael is better than excellent. He is exceptional. We are going to refer all of family members and friends to the best dealership in Delaware More
by derrick27.fant
July 27, 2022
Amazing! From the moment I walked in until I left. Highly recommended! The process was smooth, staff was wonderful and I was treated like royalty the entire From the moment I walked in until I left. Highly recommended! The process was smooth, staff was wonderful and I was treated like royalty the entire time. More
by Maryam727
July 22, 2022
Really enjoyed working with Todd, Scott and Bob. Excellent service. 5 stars. Will be back for next vehicle. Excellent service. 5 stars. Will be back for next vehicle. More
by Joey.orr
July 22, 2022
Mike was awesome! And all the process with Carman was very smoothly. I will recommend Mike and Carman for sure! And all the process with Carman was very smoothly. I will recommend Mike and Carman for sure! More
by maddox21mo
July 21, 2022
The experience I had at Carmen ford was amazing they went above and beyond answering all my questions as well as helping us out with our autistic son while we waited for our paper work to be done. Everyone above and beyond answering all my questions as well as helping us out with our autistic son while we waited for our paper work to be done. Everyone in the building went above and beyond for our family so we couldn't ask for more Thanks Guys ☆☆☆☆☆☆☆☆☆☆☆☆☆ More
by crisrodriguez42391
Employees Worked With
Other Employees :
There was gentlemen right as you come in that did all our finance pricing , Michael Robinson
July 18, 2022
I had been searching for a certified vehicle for the past 3 months. Most dealers would not even call me back. I called carman and spoke to a salesman named Mike. Mike actually went out to the lot and answere 3 months. Most dealers would not even call me back. I called carman and spoke to a salesman named Mike. Mike actually went out to the lot and answered all my questions about the truck while on the phone. The truck was a little out of my price range. We managed to work out a very reasonable deal. Needless to say I love my truck. From the salesman to the finance manager. I am extremely happy. I have purchased many vehicles throughout my life and dealt with many dealerships. These people went above and beyond to sell me a vehicle. More
by Olras11
July 13, 2022
It was a pleasure dealing with Scott Ponsell when purchasing our new F-250 truck. Scott was well informed on the truck and painlessly walked me through the whole process. The dealing with the other purchasing our new F-250 truck. Scott was well informed on the truck and painlessly walked me through the whole process. The dealing with the other personnel at Carman was also a pleasure. I definitely will be returning when I need another vehicle. More
by Elaine0519
Employees Worked With
July 12, 2022
A Very nice and helpful team ☆☆☆☆☆ Help me get exactly what I was looking for what I was looking for More
by S.yledbetter11
June 22, 2022
Great job, makes thing so easy. And Scott is very nice, would go there again And Scott is very nice, would go there again More
by Chris
Employees Worked With
June 22, 2022
They are always nice and helpful. This is the 3rd vehicle I have bought from them and I will definitely keep coming back. This is the 3rd vehicle I have bought from them and I will definitely keep coming back. More
by Jraynor2009
Employees Worked With
