Carman Ford Lincoln | Page 17

Extremely pleased with service provided by Carman Lincoln staff as always. Excellent reception upon arrival from the two salesperson that greeted me at the door. Thorough professionalism from the salesperson staff as always. Excellent reception upon arrival from the two salesperson that greeted me at the door. Thorough professionalism from the salesperson John MacDonald, who have been in contact with me since June 2022 when the vehicle was ordered and provided updates regarding the delay due to economic and environment issues due to the pandemic. John provided an overview of the vehicle from cradle to grave. Brian Giacchino, the finance manager, provided detailed and accurate financial data and offered incentives to enhance the sustainment and beautification of my new vehicle. The pleasant administrative assistant provided photocopies and other gratuities. The entire staff ensured that the vehicle was delivered immaculately and with a courteous demeanor from my entrance to departure. An additional "Thanks" to the Dealership for the gift to dine at Harry's Savoy Grill. Again Great service!! My thanks to the entire staff. More

Greg went above and beyond to assist me with the car I drove in for service when I leased my EcoSport. drove in for service when I leased my EcoSport. More

Quick easy friendly service I would recommend your company to anyone I know that needs acar company to anyone I know that needs acar More

The worst service I ever had. I got a flat tire on my way to work and had my car towed there, they replaced my tire with a new one and told me it was ready. Start my 45 minute dri I got a flat tire on my way to work and had my car towed there, they replaced my tire with a new one and told me it was ready. Start my 45 minute drive home over the bridge and on the turnpike to find out the “new” tire they gave me had a broken stem and was flat - called them back since this happened within 20 minutes of me picking my car up and Chris told me I could either wait on the side of the turnpike for two hours or use an air pump to drive back over the bridge with my flat tire. Then accused me of hitting something and told me he would absolutely not be issuing a refund under no circumstances. Receipt says they did a maintenance check of my car and tires/wheels so you think they would have caught this right? Not according to their manager. Shady business and trash customer service. More

Got a great deal on a New F150 and I was treated great. The staff does a excellent job with their customers and I will definitely be coming back for future business. The staff does a excellent job with their customers and I will definitely be coming back for future business. More

Greg Grimaldi, Todd Brabender and everyone else at Carman Ford bent over backwards for my wife and I to work out our problems and needs. It was a pleasure to work with everyone at Carman and when it’s time Ford bent over backwards for my wife and I to work out our problems and needs. It was a pleasure to work with everyone at Carman and when it’s time for our next vehicle we will be going back to Carman. More

Dan and Gregg were great (and have been each vehicle purchased) and helped me get into my dream truck! Worked with me over several days to go over options and solutions to hiccups on my end! Thanks purchased) and helped me get into my dream truck! Worked with me over several days to go over options and solutions to hiccups on my end! Thanks Carman! More

Scott and the team at Carman Ford were great! They made our visit feel welcoming and made our purchase super easy! They made our visit feel welcoming and made our purchase super easy! More

John and Frank was great they made my wife and I week we pulled up and frank and John helped us and got in to a nice car didn’t think that was possible but if y’all need a car get with John and Frank pulled up and frank and John helped us and got in to a nice car didn’t think that was possible but if y’all need a car get with John and Frank More

Very helpful and knowledgeable salesman and gave opportunity to consider options. Great to work with. opportunity to consider options. Great to work with. More