Carman Ford Lincoln

I came into the dealership and as greeted by Vincent Grimaldi. I was in need of a pickup truck, but as always, it would come down to the price. I Visited several local dealerships. Vincent was, by far Grimaldi. I was in need of a pickup truck, but as always, it would come down to the price. I Visited several local dealerships. Vincent was, by far, the nicest and easiest to deal with. Other dealerships did not seem to want my business. Vincent was the complete opposite! I was always a Toyota truck guy, I think I'm a Ford guy now!! More

Scott is the guy to see if your looking for a new car! He puts the time in and really cares about your needs, he made what can be a crazy process a ton easier! He puts the time in and really cares about your needs, he made what can be a crazy process a ton easier! More

Very polite and accommodating, responded to my emails without much delay, not pushy, no pressure to purchase any additions, kept in contact during the 11mo it took for my order to come in without much delay, not pushy, no pressure to purchase any additions, kept in contact during the 11mo it took for my order to come in More

Extremely pleased with service provided by Carman Lincoln staff as always. Excellent reception upon arrival from the two salesperson that greeted me at the door. Thorough professionalism from the salesperson staff as always. Excellent reception upon arrival from the two salesperson that greeted me at the door. Thorough professionalism from the salesperson John MacDonald, who have been in contact with me since June 2022 when the vehicle was ordered and provided updates regarding the delay due to economic and environment issues due to the pandemic. John provided an overview of the vehicle from cradle to grave. Brian Giacchino, the finance manager, provided detailed and accurate financial data and offered incentives to enhance the sustainment and beautification of my new vehicle. The pleasant administrative assistant provided photocopies and other gratuities. The entire staff ensured that the vehicle was delivered immaculately and with a courteous demeanor from my entrance to departure. An additional "Thanks" to the Dealership for the gift to dine at Harry's Savoy Grill. Again Great service!! My thanks to the entire staff. More

Greg went above and beyond to assist me with the car I drove in for service when I leased my EcoSport. drove in for service when I leased my EcoSport. More

Quick easy friendly service I would recommend your company to anyone I know that needs acar company to anyone I know that needs acar More

The worst service I ever had. I got a flat tire on my way to work and had my car towed there, they replaced my tire with a new one and told me it was ready. Start my 45 minute dri I got a flat tire on my way to work and had my car towed there, they replaced my tire with a new one and told me it was ready. Start my 45 minute drive home over the bridge and on the turnpike to find out the “new” tire they gave me had a broken stem and was flat - called them back since this happened within 20 minutes of me picking my car up and Chris told me I could either wait on the side of the turnpike for two hours or use an air pump to drive back over the bridge with my flat tire. Then accused me of hitting something and told me he would absolutely not be issuing a refund under no circumstances. Receipt says they did a maintenance check of my car and tires/wheels so you think they would have caught this right? Not according to their manager. Shady business and trash customer service. More