Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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This is my second purchase from Carman. I purchased a 2008 MKZ last year and they did a great job during the sale and servicing my MKZ after the sale. When I decided I wanted to go back to a pickup truck 2008 MKZ last year and they did a great job during the sale and servicing my MKZ after the sale. When I decided I wanted to go back to a pickup truck they worked with me on price and got me in the vehicle I wanted. I will be a repeat customer. More
Jeff was very helpful with getting us to the monthly payment we wanted and making us feel comfortable. He spent a lot of time working with us to get us in the vehicle most practical for us. We did not f payment we wanted and making us feel comfortable. He spent a lot of time working with us to get us in the vehicle most practical for us. We did not feel rushed or pressured into buying that day, but we felt that we found what we wanted. More
my name is Jess Tobler.i gave this dealership a great rating because ,for starters, i wasnt there 3 min before a sales officer came to talk with me.from there mr Satterly answered every question i asked. rating because ,for starters, i wasnt there 3 min before a sales officer came to talk with me.from there mr Satterly answered every question i asked.the best thing was the interaction they gave my 10 year old daughter so she didnt get bored...lol..we all know how that can be. over all,i was just looking at the car that day.wasnt planning on buying till a few days later. they were so friendly and did everything they could to get the numbers to fit my budget.it was great. by then i didnt want anyone else to get the sale. they did a great job( sales consultant,floor manager,even the finance manager...lol ) to sum it all up.... i would recommend carman ford to anyone, and when its time,i will be right back to see them again.without a dought,they will be able to help me again. More
these people were great, great price,great service,no no pressure at all enjoyed dealing with them,never thought i would say that about a car dealer my next car will be from carman, rate them the best.i tol pressure at all enjoyed dealing with them,never thought i would say that about a car dealer my next car will be from carman, rate them the best.i told everone who asked about the car who i bought it from.the best dealer More
Carman had a very friendly, helpful staff. I started searching for my Fusion online and stumbled across their site. I started by emailing back and forth with John Owen. I eventually came in for a test d searching for my Fusion online and stumbled across their site. I started by emailing back and forth with John Owen. I eventually came in for a test drive where I was paired up with salesman Jeff. Their team was accommodating to my financial needs and we worked out a deal quickly. Very satisfied, I'd love to make some more money and get back there for a Mustang 5.0 More
From the moment I walked into the showroom I felt like I was family. Todd greeted me first and then everyone was so pleasant as my friend and I walked around the showroom. I did not feel PRESSURED and th was family. Todd greeted me first and then everyone was so pleasant as my friend and I walked around the showroom. I did not feel PRESSURED and that kept me browsing. I honestly came in with my friend and had no intention of buying. However, I had a convertible and although I loved it a lot I knew I had to downsize. Greg was awesome! From the moment he said hello to today! I felt so comfortable there. As I was sitting at Greg's desk other employees came to visit the desk. Everyone was awesome! I would recommend this dealership and especially Greg to anyone I come in contact with. To this day Greg keeps in touch and is always going the "extra mile" and it is a quality I hadn't found in all the years I've bought cars and I'm 59! lol Seriously....GREAT dealership....GREAT DEALER~!!! Kudos! Terri Messina More
Everyone at the dealership was very helpful and friendly. I was well informed about everything and they went out of there way to make me very happy with my new car. Glenn made sure I was very happy with th I was well informed about everything and they went out of there way to make me very happy with my new car. Glenn made sure I was very happy with the deal and that everything was what I wanted. It was a very pleasant experience. More
I initially called in to accept an offer i received in the mail to test-drive the Lincoln MKT in order to get in return a branded American Express reward card valued at $150. You can't beat that! I expl the mail to test-drive the Lincoln MKT in order to get in return a branded American Express reward card valued at $150. You can't beat that! I explained to Adam that I wasn't even in the market for a new vehicle being as though I'm giving myself until this summer to finish paying off my current car loan. Yet they did not treat me as if that was all I went in for... Adam did a great job with thoroughly showing me the MKT as if I was purchasing it that day. What do you expect? They're running a business! :) More
Purchased numerous new and used vehicles from the Carman dealerships over the past 30 years. They have made the car buying experience very easy with fair prices and quality service. I highly recomend this d dealerships over the past 30 years. They have made the car buying experience very easy with fair prices and quality service. I highly recomend this dealership to anyone interested in buying a new or used car. More
Carman's Service Dept. takes great care of me and my vehicle every single time I need them. I purchased my Navigator in 2004 and have had it serviced with Carman every 5,000 miles ever since then. Whene vehicle every single time I need them. I purchased my Navigator in 2004 and have had it serviced with Carman every 5,000 miles ever since then. Whenever I have a problem, I call my service representative, Steve Hudson, and he takes care of me right away. Steve knows my name and takes my call every time - I am never put off. He goes to great lengths to explain things to me and work around my schedule to get my vehicle back on the road. In the rare cases when Steve was not available, Tom has been the one I can rely on for excellent care. He also goes out of his way to keep me informed and make sure that I am well cared for. The receptionist is always pleasant and helpful, no matter how many times I call during the day to check on the status of my vehicle or when the shuttle will be available. Bob has driven the shuttle all these years and is almost like a family friend. The shuttle service is indispensible in getting me to and from work even though my vehicle is in the shop. This relationship is very important to me. I look at Steve and Tom and Bob like friends who help me anytime I'm in trouble. The facilities in the Service Department are very clean and comfortable with all the ammenities, so you don't mind spending time there if you decide to wait for your vehicle to be serviced. If I purchase a new vehicle, I wouldn't want to leave my Service Team, so I'd go back to Carman to buy the vehicle - it's that important to me. More