Carman Ford Lincoln

The Dealership and salesman did an outstanding job. They were friendly and attentive. They did not try to pressure me into anything. And they worked with the price quote i had to give me a better deal. T were friendly and attentive. They did not try to pressure me into anything. And they worked with the price quote i had to give me a better deal. They even stayed past the closing time to make sure i was able to complete the purchase that day and drive the car home. More

For the friendliest, most knowledgeable Service Writers and most well trained and expert service technicians, I can’t recommend Carmen Ford highly enough! The Service Manager, John Henry, hires only the m and most well trained and expert service technicians, I can’t recommend Carmen Ford highly enough! The Service Manager, John Henry, hires only the most talented Service Writers and Technicians; he does not "suffer fools gladly" and cleans out any dead wood. The Service Writer I use is Ron Culley. He has the most loyal following although the other Writers are excellent as well. Ron always keeps me informed as to what service my cars and trucks require and updates me during service in case anything else needs replaced or repaired. His quotes are usually the same asthe final bill, he is that good. I always do as he advises and I've had several vehicles run well past the 200,000-mile mark. I have a 20+ year relationship with Carmen Ford (sales and service-we have bought seven vehicles from them) and would not think of gong anywhere else. "Carmen Ford, driven by the best" is there motto. I would add that they are serviced by the best! More

Only complaint is each time I called the dealership, it took 15 to 18 rings for someone to pick up the phone. The staff was friendly and helpful with great follow up. Service area was clean and profe took 15 to 18 rings for someone to pick up the phone. The staff was friendly and helpful with great follow up. Service area was clean and professional. I am looking forward to my first service experience. More

If I were to describe Jeff, I would call him an enabler. Entering the dealership, I knew what I wanted, what I could afford, and what I wasn't willing to compromise on. Jeff listened to my demands/wishes an Entering the dealership, I knew what I wanted, what I could afford, and what I wasn't willing to compromise on. Jeff listened to my demands/wishes and put me in the car I wanted. Prompt. Friendly. Accommodating. Thanks, Jeff. More

I have always found the staff at the Carmean delalerships to be the most attentive and knowlegable of any I have dealt with over the years. The continuously go out of their way in an effort to meet the needs to be the most attentive and knowlegable of any I have dealt with over the years. The continuously go out of their way in an effort to meet the needs and time constraints I have expressed. I have dealt with sales, service and body staff and find the courtesy and desire to help is never lacking. More

I went to Carman Ford looking for a specific vehicle with a price in mind. they took the time to search other dealers to try and find what i wanted. in the end they were able to put me in a upgrade version o a price in mind. they took the time to search other dealers to try and find what i wanted. in the end they were able to put me in a upgrade version of what i wanted at the same price. this is the first vehicle that i have purchased from this dealership and with this kind of service they have won my buisness not only in the future by also with the service of my vehicle. More

We went to Carman for two reasons: first, they have a great "word-of-mouth" reputation for great service and friendliness. second, they advertized a fantastic price on a MKT that we have been wanting to great "word-of-mouth" reputation for great service and friendliness. second, they advertized a fantastic price on a MKT that we have been wanting to buy. Unfortunately, the one with the options we wanted had an exterior and interior color we did not like. Andrew and Melanie spent 3 days calling an out-of-state dealer who had one with the colors we wanted. And they got it for us! Melanie is a very personable new salesperson who is still learning all the ropes. We had a few bumps in the road during the buying process, but with her friendliness and caring all worked out well. We are very happy with our purchase and would definately recommend the Carman dealership to anyone. More

The salesman at Carman went above and beyond customer service, even going next door to get coffee for me at Dunkin Donuts. He found the perfect vehicle in my price range, and I was very happy with it. service, even going next door to get coffee for me at Dunkin Donuts. He found the perfect vehicle in my price range, and I was very happy with it. The guys at Carman were great to work with when I showed up at the dealership exhausted after a 12 hour day at work. I am recommending them to all of my friends, relatives, and anyone else I know who wants to buy a car! More

Everyone was friendly and helpful. No pressure like Everyone was friendly and helpful. No pressure like other dealers. Agreeable to have truck I purchased inspected prior to sale. Jeff was prepare Everyone was friendly and helpful. No pressure like other dealers. Agreeable to have truck I purchased inspected prior to sale. Jeff was prepared when I returned to purchase the vehicle and had it detailed already. Pleasant experience buying a vehicle. More

I saw this car on line and decided to take a ride down there just to check it out. one thing led to another we bought the car and every thing so far has been a pleasnt experience. The only problem being a there just to check it out. one thing led to another we bought the car and every thing so far has been a pleasnt experience. The only problem being after about having it for about 1 month I had the drivers side headlight go out on me and just a few days ago I had the passenger side go out on me. Both times I returned the vehicle to the dealership and to my surprise they were nice enough to take care of it for me, so there was no out of pocket money except for the bridge tolls, but I'm very happy with CARMAN Ford - Lincoln. thank you very much Ed Nixon More