Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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We went to Carman for two reasons: first, they have a great "word-of-mouth" reputation for great service and friendliness. second, they advertized a fantastic price on a MKT that we have been wanting to great "word-of-mouth" reputation for great service and friendliness. second, they advertized a fantastic price on a MKT that we have been wanting to buy. Unfortunately, the one with the options we wanted had an exterior and interior color we did not like. Andrew and Melanie spent 3 days calling an out-of-state dealer who had one with the colors we wanted. And they got it for us! Melanie is a very personable new salesperson who is still learning all the ropes. We had a few bumps in the road during the buying process, but with her friendliness and caring all worked out well. We are very happy with our purchase and would definately recommend the Carman dealership to anyone. More
The salesman at Carman went above and beyond customer service, even going next door to get coffee for me at Dunkin Donuts. He found the perfect vehicle in my price range, and I was very happy with it. service, even going next door to get coffee for me at Dunkin Donuts. He found the perfect vehicle in my price range, and I was very happy with it. The guys at Carman were great to work with when I showed up at the dealership exhausted after a 12 hour day at work. I am recommending them to all of my friends, relatives, and anyone else I know who wants to buy a car! More
Everyone was friendly and helpful. No pressure like Everyone was friendly and helpful. No pressure like other dealers. Agreeable to have truck I purchased inspected prior to sale. Jeff was prepare Everyone was friendly and helpful. No pressure like other dealers. Agreeable to have truck I purchased inspected prior to sale. Jeff was prepared when I returned to purchase the vehicle and had it detailed already. Pleasant experience buying a vehicle. More
I saw this car on line and decided to take a ride down there just to check it out. one thing led to another we bought the car and every thing so far has been a pleasnt experience. The only problem being a there just to check it out. one thing led to another we bought the car and every thing so far has been a pleasnt experience. The only problem being after about having it for about 1 month I had the drivers side headlight go out on me and just a few days ago I had the passenger side go out on me. Both times I returned the vehicle to the dealership and to my surprise they were nice enough to take care of it for me, so there was no out of pocket money except for the bridge tolls, but I'm very happy with CARMAN Ford - Lincoln. thank you very much Ed Nixon More
Everyone was very nice, we even meet the owner! Jeff was so nice and very helpful. I was told that no matter what if I had any questions to go ahead and call him. I enjoyed my experience and would go back t so nice and very helpful. I was told that no matter what if I had any questions to go ahead and call him. I enjoyed my experience and would go back there the next time that I need a car. More
I want to thank everyone at Carman Ford for giving me an outstanding experience buying my Ford F350. I called two minutes before close on a Saturday and got there 40 minutes later and everyone involved stay outstanding experience buying my Ford F350. I called two minutes before close on a Saturday and got there 40 minutes later and everyone involved stayed around to show me the truck and answer any questions. I was treated completely professionally and with complete respect. The vehicle ended up being exactly what I was looking for and it was in immaculate condition. It was a very nice ending to a three week long shopping experience with less than professional salesman at other dealerships. I will definitely be recommending Carman to friends and anyone who reads this. I left there knowing I had received a great deal on a great truck and the experience I had was worth every penny. In the future we are looking to add vehicles to our fleet and will definitely be dealing with Carman. Thanks again to everyone. Jimmy Dever Vice President McKeon Landscape and Masonry www.mckeonlandscape.com More
I have used the body shop twice in the last 14 months for two different vehicles and been extremely pleased with their work and service both times. No, I did not hit anything but was hit when my car was i two different vehicles and been extremely pleased with their work and service both times. No, I did not hit anything but was hit when my car was in a driveway and at a shopping center. Neither time was I in the car. More
The visit was very professional yet personal. We were treated with respect and the staff were helpful in meeting our needs and answering all our questions. We have had previous contact with the dealershi treated with respect and the staff were helpful in meeting our needs and answering all our questions. We have had previous contact with the dealership both in leasing and service and have found them to be reliable and considerate of our needs. More
I took my 2008 Ford Escape in for body work after being rear ended. My vehicle was completed when promised and the work was excellent! From the Customer Service Associate on the front end to the "walk arou rear ended. My vehicle was completed when promised and the work was excellent! From the Customer Service Associate on the front end to the "walk around" inspection of my vehicle on completion, it was a stress free experience. I would not hesitate to recomend Carman Ford's Collison Center to anyone. More
Jeff, Adam, and Dan made this a very enjoyable visit to the dealership they were honest and upfront which is what we liked about them and everyone was so friendly. We purchased a new 2011 Ford Escape an the dealership they were honest and upfront which is what we liked about them and everyone was so friendly. We purchased a new 2011 Ford Escape and we have had it almost a week now and we are very pleased with everything. My wife and I would recommend Carman to our friends as they say Word of Mouth travels fast. The Bays More