Carman Ford Lincoln

I had excellent service at this auto body shop. My husbands vehicle had some body damage and needed to be fixed so we choose this shop. We had outstanding service from Pat who greeted us everytime we husbands vehicle had some body damage and needed to be fixed so we choose this shop. We had outstanding service from Pat who greeted us everytime we came in to the shop and was always very helpful. And Gordon who is very knowlegable person, helped us too. I would higly recommend this shop to everyone! Thanks again! More

Everyone at the body shop was helpful,courteous and professional. Service was completed in a timely manner, and we were completely satisfied with the results of the body work on our car. We would def professional. Service was completed in a timely manner, and we were completely satisfied with the results of the body work on our car. We would definitely use them again and would highly recommend them to our friends and family. More

Excellant experience. Second car purchased from that dealer. Salesman was very accomodating and knowledgeable about the car. Looked at the car, drove the car, and took it home that same night. Cam dealer. Salesman was very accomodating and knowledgeable about the car. Looked at the car, drove the car, and took it home that same night. Came back the next day with title to trade-in and a check for the new car. Pleasant experience. More

The time I was given that my car would be done was exactly what they said it would be. Everyone I dealt with was very friendly and helpful . There was no problem at all. I would have work done the exactly what they said it would be. Everyone I dealt with was very friendly and helpful . There was no problem at all. I would have work done there again if the occasion renders this kind of service. More

The Dealership and salesman did an outstanding job. They were friendly and attentive. They did not try to pressure me into anything. And they worked with the price quote i had to give me a better deal. T were friendly and attentive. They did not try to pressure me into anything. And they worked with the price quote i had to give me a better deal. They even stayed past the closing time to make sure i was able to complete the purchase that day and drive the car home. More

For the friendliest, most knowledgeable Service Writers and most well trained and expert service technicians, I can’t recommend Carmen Ford highly enough! The Service Manager, John Henry, hires only the m and most well trained and expert service technicians, I can’t recommend Carmen Ford highly enough! The Service Manager, John Henry, hires only the most talented Service Writers and Technicians; he does not "suffer fools gladly" and cleans out any dead wood. The Service Writer I use is Ron Culley. He has the most loyal following although the other Writers are excellent as well. Ron always keeps me informed as to what service my cars and trucks require and updates me during service in case anything else needs replaced or repaired. His quotes are usually the same asthe final bill, he is that good. I always do as he advises and I've had several vehicles run well past the 200,000-mile mark. I have a 20+ year relationship with Carmen Ford (sales and service-we have bought seven vehicles from them) and would not think of gong anywhere else. "Carmen Ford, driven by the best" is there motto. I would add that they are serviced by the best! More

Only complaint is each time I called the dealership, it took 15 to 18 rings for someone to pick up the phone. The staff was friendly and helpful with great follow up. Service area was clean and profe took 15 to 18 rings for someone to pick up the phone. The staff was friendly and helpful with great follow up. Service area was clean and professional. I am looking forward to my first service experience. More

If I were to describe Jeff, I would call him an enabler. Entering the dealership, I knew what I wanted, what I could afford, and what I wasn't willing to compromise on. Jeff listened to my demands/wishes an Entering the dealership, I knew what I wanted, what I could afford, and what I wasn't willing to compromise on. Jeff listened to my demands/wishes and put me in the car I wanted. Prompt. Friendly. Accommodating. Thanks, Jeff. More

I have always found the staff at the Carmean delalerships to be the most attentive and knowlegable of any I have dealt with over the years. The continuously go out of their way in an effort to meet the needs to be the most attentive and knowlegable of any I have dealt with over the years. The continuously go out of their way in an effort to meet the needs and time constraints I have expressed. I have dealt with sales, service and body staff and find the courtesy and desire to help is never lacking. More

I went to Carman Ford looking for a specific vehicle with a price in mind. they took the time to search other dealers to try and find what i wanted. in the end they were able to put me in a upgrade version o a price in mind. they took the time to search other dealers to try and find what i wanted. in the end they were able to put me in a upgrade version of what i wanted at the same price. this is the first vehicle that i have purchased from this dealership and with this kind of service they have won my buisness not only in the future by also with the service of my vehicle. More