Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Person ran into back of car while I was stopped at red light. Took to Carman for estimate since they do excellent maintenance on my car. Also found they were a Blue Ribbon dealer for the other person's light. Took to Carman for estimate since they do excellent maintenance on my car. Also found they were a Blue Ribbon dealer for the other person's insurance company. Both Pat (The Secretary) and Bob Turner (Estimator) were quite friendly and always found answers to my questions. Hopefully will not need their services again, but will be most happy to recommend them to anyone who needs collision repairs. More
Adam did a great job on the delivery of my new vehicle, and explaining the various options. I was extremely impressed with the knowledge that Adam had. He helped program the SYNC System and explained the n and explaining the various options. I was extremely impressed with the knowledge that Adam had. He helped program the SYNC System and explained the navigation, Sirus radio features and the display options. I was treated great by all management concerned with the sale of my 2011 Lincoln MKZ Hybrid. Adam finished the deal in a professional manner. Not to mention I was called in for a personalization appointment after a few days, which I thought was a great thing. Adam then when over any questions that I had reguarding my vehicle. CARMAN has earned a Customer "for life" More
The entire staff at Carman made this a pleasurable The entire staff at Carman made this a pleasurable exerience. They carefully explained the differences in cost in comparison to other Dealers, they The entire staff at Carman made this a pleasurable exerience. They carefully explained the differences in cost in comparison to other Dealers, they were thorough, accomadateing and followed up in a non threatnng yet professional manor. Additonally the paperwork process was easy and quick and the car was ready for me when I arrived to pick it up and the entire staff at Carman made me feel very weclome. The sales rep spend allott of time explaing the features of the vehile and made certain that I undestood everthing and ansewerd all of my questions before I left. Thew sales rep followed up with me by phone 1 day later to check with me to see if I had any additonal questions. Overall a very pleasurable buying experience More
At Carmen Ford Lincoln I've had my Windstar serviced there for 11years now and have recieved great service. But this last time my Windstar was on a recall and when i brought it in i was told they didn't there for 11years now and have recieved great service. But this last time my Windstar was on a recall and when i brought it in i was told they didn't know at that time how long they would have it for, it could be many months. So Ron Cully the service advisor which was the one i dealt with for the 11 years i brought my vehicle in to heard about my problem i'm going to have without my van which was i needed for my wife who is disabled and it made it easier to have my van then the car i had to help both of us get around and also i had family members coming to visit and i needed a multi passenger vehicle to pick them up and there luggage not to mention when ever we went some where we all could travel in the van. So Ron Culley took it upon himself to dig deeper into helping me get my van back soon as possible which he did, He to me and my wife went that extra step to assist us in our troubled time Which we can't thank him enough for helping us out. Again thank you Ron Culley for all you did. More
Fast service explained problem in detail extremely fast service will go back again thanks to Ron and his attidute. Clean and pleasant waiting area. Provides fresh coffee.It was raing and I was directed ins service will go back again thanks to Ron and his attidute. Clean and pleasant waiting area. Provides fresh coffee.It was raing and I was directed inside never had to get wet. Car receiving are was extremely clean. More
went in to look at about 8pm and they wound up giving me a deal I couldnt resist. Jeff was great. (salesman) Sales mgr was a little pushy, but he was correct in what he was saying about my trade in. Over a deal I couldnt resist. Jeff was great. (salesman) Sales mgr was a little pushy, but he was correct in what he was saying about my trade in. Overall, I left quite happy and made MY decision. Would definitely recommend.... More
We traded in two vehicles for two pre owned vehicles. We felt our sales rep., Jeff Fedena bent over backwards to make us happy and get our payment where we needed it. We are extremely satisfied with the ser felt our sales rep., Jeff Fedena bent over backwards to make us happy and get our payment where we needed it. We are extremely satisfied with the service and price we received. We are customers for life! More
Staff was friendly and listened to what I was looking for. After a test drive of a vehicle that meet my requirements the price provided was straight forward and in line with the research I had done. I for. After a test drive of a vehicle that meet my requirements the price provided was straight forward and in line with the research I had done. I required that the new vehicle registered in my company name and Carman Ford made the process effortless. The entire process was a pleasant experience. More
It was a pleasure working with Lawrance, He made us feeling at ease and under no pressure. Which is what we were looking for. I think he is a asset to your dealership. Everyone at the dealership was g feeling at ease and under no pressure. Which is what we were looking for. I think he is a asset to your dealership. Everyone at the dealership was great to work with. I have purchased two other cars from this dealership and was pleased with them. More
our purchase of a new vehicle at carmen ford was very good jeff found the car my wife wanted and took a trip to upstate ny. to get it at another dealership.the vehicle had what she wanted on it and a few good jeff found the car my wife wanted and took a trip to upstate ny. to get it at another dealership.the vehicle had what she wanted on it and a few more add-ons. that she was pleased to see on the vehicle. our buying experience was pleasant and not rushed and jeff is an outstanding salesman paying close attention to your needs and the price you want to pay for a vehicle. thank you jeff and carmen ford for such a pleasent buying experience. walt and rosemary More