
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Thanks to the fantastic staff in the body shop, our experience was a pleasant one. We were greeted by Pat when we showed up. She was friendly and courteous and quickly got our process rolling. Bob Turn experience was a pleasant one. We were greeted by Pat when we showed up. She was friendly and courteous and quickly got our process rolling. Bob Turner then took over from there. He was amazing. He promptly assessed our repairs and worked us up with, what I considered to be, a fair quote. They provided us with transportation back home to make this as painless as possible. When calling in to set up a return time for the shuttle to pick us up, I dealt with Ginger. She too was very pleasant and helpful. When I returned to pick up the car, I was amazed at how nicely done the work was. Again we spoke with Pat and Bob and their cheerfulness and great attitudes were very comforting. Our overall experience here was better than I could have imagined. My hat's off to the entire staff at the Carman Body shop. More
My trade was a '99 Mountaineer I purchased from Carman Lincoln Mercury. Due to the distance from Aston, Pa; I visited several dealers in the PA area. I didn't feel I was getting the best posible deal so I Lincoln Mercury. Due to the distance from Aston, Pa; I visited several dealers in the PA area. I didn't feel I was getting the best posible deal so I drove to Delaware to make one last visit before making my final decision. I found the Carman Group had the best selection and the best overall pricing; however my decision to buy was based more on the professionalism, knowledge, Integrity, and friendliness of all the people I met. Glen Brood generously provided the time to answer all my questions and demoed the features I was interested in without any pressure to close the deal. I also had the opportunity to meet the Manager, Larry Giaciano and some of the service people! I shouldn't have been surprised that nothing since 1999 had changed. The same great courteous and professional demeanor was still the hallmark of this dealer. I won't waste my time shopping again; I'm going straight to Carman Lincoln Ford. More
very proffesional felt very comfortable gave me a great deal and great service jeff satterly is agreat salesman selection was very good carman ford beat two other offers i had customer service was very goo deal and great service jeff satterly is agreat salesman selection was very good carman ford beat two other offers i had customer service was very good qualitiy of work was great truck was clean and full of gas jeff was vey friendly my over all expierence was great I think I got avery good price on my vehicle I would definitely recomend carman ford and jeff satterly More
I want to take time out to say Thanks to you for making all my dreams come true...This mini van is the Best that I've ever bought. I would of never thought I would be driving one, but all I can say is Yes all my dreams come true...This mini van is the Best that I've ever bought. I would of never thought I would be driving one, but all I can say is Yes thank you Lawrence for being my Sales guy.....Many smiles here....!! More
Everyone was very friendly and allowed me to make the decision based on my auto needs. Also they gave me a fair value for my trade in. Lawrence took me on three test drives demonstrating the unique fea decision based on my auto needs. Also they gave me a fair value for my trade in. Lawrence took me on three test drives demonstrating the unique features of each vehicle. It was a very pleasing purchasing experience. More
I had a great experience purchasing a Ford Ranger XLT back in 1995 from Carman. Now with two kids, we wanted a crossover with specific equipment, and were more than willing to order and wait to get what back in 1995 from Carman. Now with two kids, we wanted a crossover with specific equipment, and were more than willing to order and wait to get what we wanted. So, after the old "What will it take for you to drive off the lot today?" pitch from Acura, I decided to repay Carman Ford a visit. It was like 16 years ago, but better. Greg Grimaldi patiently went through a list of the options we wanted for our new Explorer, then handed us a price. It was so good, we accepted on the spot -- something we'd never considered! All through the process, Greg and the team from Carman were available, in contact, and ready to assist. Can't say enough good things, and we will definitely go back in the future. More
The people at the dealership were very friendly, and quite knowledgeable of the product. The price range and size of the vehicle were what I was looking for. A tour of the dealership and especially the quite knowledgeable of the product. The price range and size of the vehicle were what I was looking for. A tour of the dealership and especially the service area where very helpful in choosing this dealer. More
The entire experience was great. I would recommend this dealer and these individuals inparticular to anyone. I was originally shopping for a preowned vehicle and ended up purchasing new. This was not a f dealer and these individuals inparticular to anyone. I was originally shopping for a preowned vehicle and ended up purchasing new. This was not a forced result, but rather a decision that was reached based on what was best for my wife and me. More
Jeff was very knowledgable and friendly. He was honest and open about our options and fair with pricing. We have always had fords and would definitely return to purchase from jeff again. He did a great jo and open about our options and fair with pricing. We have always had fords and would definitely return to purchase from jeff again. He did a great job helping us to decide between new and pre-owned based on our drivin habits. More
It was great working with this dealership. Very friendly, and willing to work with you. Good prices and good trade in values of traid ins. Jeff Fedena was a great car sales men. Would recommend to all. Would and willing to work with you. Good prices and good trade in values of traid ins. Jeff Fedena was a great car sales men. Would recommend to all. Would love to come back when it is time for another upgrade :) More