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Carman Ford Lincoln

New Castle, DE

Overview
Employees
Reviews
4.9
1,341 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,341 reviews

February 01, 2023

Very easy, pleasant, and fun experience at Carman Ford with salesperson Scotty Ponsell. Scotty is upbeat, likes to tell jokes, and takes pride in helping the customer. Can’t ask for more. More

by Dewey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Carman Ford Lincoln responded

Thank you Dewey for the great comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman..Driven by the Best and celebrating 50 years of serving our community.

January 30, 2023

They treated me like I was family they really work with me and my fiancé😃 More

by w.thomas59@icloud.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Carman Ford Lincoln responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln. We want to welcome you to the Carman Auto Group customer family. Enjoy your new ride! Carman...Driven by the Best and Celebrating 50 years of serving our community.

January 29, 2023

Very easy to work with . Scott went out of his way to help me.Will be glad to become a carman ford member. More

by brucerussell927
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrienne Hertzog
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Jan 29, 2023 -

Carman Ford Lincoln responded

Thank you Bruce for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford-Lincoln. We are excited to have you as a member of the Carman Ford-Lincoln customer family. Let us know if you need further assistance. We are here for you after the sale. Enjoy your new Ford. Carman...Driven by the Best and celebrating 50 years serving our customers.

January 26, 2023

Great experience! I left with the car I wanted, with the financing I had in mind, and they even went out their way to make sure the car was up to standard. I never fel More

by ameenacollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Giacchino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Robinson
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Jan 26, 2023 -

Carman Ford Lincoln responded

Thank you for the wonderful comments. We appreciate you taking the time to review Carman Ford Lincoln. Let us know if you need any assistance with your purchase. We are here for you after the sale as well. Enjoy your new to you ride! Carman...Driven by the Best!

January 17, 2023

Dan was awesome! He was very knowledgeable. He answered all of my questions and didn’t make me feel rushed. More

by Paulawalker1217
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Carman Ford Lincoln responded

Thank you Paula for the kind comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln.. We are excited that you are a member of the Carman Ford Lincoln customer family. Let us know if you need anything, we are here for you after the sale. Enjoy your new Lincoln. Carman...Driven by the Best.

January 10, 2023

Dan was a pleasure to work with and went to bat for us when it really mattered. More

by richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Carman Ford Lincoln responded

Thank you Richard for the kind comments. We appreciate you taking the time to review Carman Ford Lincoln. We are excited to have you as a member of the Carman Ford Lincoln customer family. Let us know if you need any assistance. We are here for you after the sale. Enjoy your new Lincoln. Carman...Driven by the Best.

January 09, 2023

Carman Ford and Mike our salesman were absolutely impeccable. My fiancé and I were treated with respect, honesty, and understanding. After going to numerous car dealers and exhausting our time with s More

by Demi and Al
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hepner, Michael Robinson
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Jan 09, 2023 -

Carman Ford Lincoln responded

Thank you Demi and Al for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln and want to welcome you to the Carman Ford Lincoln customer family. We are here for you after the sale as well. If you need any assistance, please do not hesitiate to ask. Enjoy your new ride! Carman...Driven by the best.

January 04, 2023

In a word, Eylem was great to work with! Dealership is the best! Everything was easy and made convenient. Ownership is very customer oriented! More

by dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eylem Gokdemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Carman Ford Lincoln responded

Thank you Dave for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln. Enjoy your new ride.

January 03, 2023

Very friendly and was great And very helpful with transferring my tags and my insurance thanks again More

by Koolsgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Carman Ford Lincoln responded

Thank you for the nice comments. We appreciate you taking the time to review Carman Ford Lincoln and are happy to have you as a member of the Carman Ford Lincoln customer family. Enjoy your new ride.

January 03, 2023

A+ Customer service and A+ experience! ! Highly Recommend. Thank you Mike and Dan for making my New Year so spectacular with this beauty!! You guys are amazing! More

by asharner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Giacchino, Michael Robinson
Report | Print
Jan 04, 2023 -

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We are honored that you chose Carman Ford Lincoln for youor vehicle purchase and are a valuable member of the Carman Ford Lincoln customer family. Enjoy your new ride.

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