Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Jeff was very knowledgable and friendly. He was honest and open about our options and fair with pricing. We have always had fords and would definitely return to purchase from jeff again. He did a great jo and open about our options and fair with pricing. We have always had fords and would definitely return to purchase from jeff again. He did a great job helping us to decide between new and pre-owned based on our drivin habits. More
It was great working with this dealership. Very friendly, and willing to work with you. Good prices and good trade in values of traid ins. Jeff Fedena was a great car sales men. Would recommend to all. Would and willing to work with you. Good prices and good trade in values of traid ins. Jeff Fedena was a great car sales men. Would recommend to all. Would love to come back when it is time for another upgrade :) More
We just want to thank everyone for making our purchase such a pleasure. Everyone was extremely professional and polite and made us feel welcome. We know how hard each of you worked for us and we greatly a such a pleasure. Everyone was extremely professional and polite and made us feel welcome. We know how hard each of you worked for us and we greatly appreciate it. We will always recommend our friends and family to Carman Auto Group More
Jeff was extremely helpful with my recent purchase of a 2011 Ford Fiesta. He really went the extra mile to ensure that I got the exact car that I wanted, at a price that I could afford. He focused on getti 2011 Ford Fiesta. He really went the extra mile to ensure that I got the exact car that I wanted, at a price that I could afford. He focused on getting me the car I wanted even if it wasn't what they had on the lot. Everyone else I dealt with was friendly and made me feel comfortable during the whole buying process. Jeff has done a great job of following up with me to make sure that I am satisfied with my purchase, and being there for any questions that I would have. I would definitely recommend Carman ford to my friends and family. More
I recently purchased a 2011 Ford Escape with the help of Adam Johnson. He was knowledgable and pleasant to work with. He was very accomodating to ensure all of my needs and requirements were met. He was Adam Johnson. He was knowledgable and pleasant to work with. He was very accomodating to ensure all of my needs and requirements were met. He was very thorough and worked within my budget to ensure I could have the vehicle and ammentities I desired. He was very attentive when I would call or email him with questions. He also assured me he would be available even after the purchase if I had any questions. Excellent customer service, not only will I recommend Adam and Carman Ford but I will most certianly be visiting the service department for routine maintenance. It was a very comfortable buying experience. More
From the first phone call, it was a pleasant experience. The recetionist was friendly,professional, and very willing to assist. This was the experience when I dropped my car off until I picked it up. Thi The recetionist was friendly,professional, and very willing to assist. This was the experience when I dropped my car off until I picked it up. This kind of service will cause your customers to keep coming back and even refer others. Thank you for a great experience. More
My experience with Guy and Andrew Krueck was enjoyable and their knowledge was very helpful in obtaining a new vehicle through them. I would recommend them to others. Lastly I believe Carman Ford is very and their knowledge was very helpful in obtaining a new vehicle through them. I would recommend them to others. Lastly I believe Carman Ford is very likey to have two employees that that care for their customers as they do. More
I was extremely pleased with the service. Carman Ford was recommended by my insurance company due to my vehicle being involved in a car accident and the service was outstanding. From the first time I entered recommended by my insurance company due to my vehicle being involved in a car accident and the service was outstanding. From the first time I entered Pat put me at ease, and the environment was welcoming. John was the greatest. While inspecting my car, he found damages that I had not seen i.e dents and scratches. In addition, he offered assistance in handling prior damages. I needed the passenger mirror replaced. After receiving an estimate from a Nissan dealer of almost $800.00, I was reluctant to have the item replaced but John gave me a quote of $205.00; best price around. He explained in detail all of the work involved and how it was to be performed. All of the work took less than one week. During that time, he kept me abreast of the entire process. I believe he was instrumental in having my $500.00 deductible waived. I was beaming when I saw my car, the technicians did a wonderful job. It was a pleasurable experience and thank you for the professionalism. I will definitely recommend Carman Ford to everyone I know. More
Adam was extremely friendly! He immediately came up to me to see if I needed help (which I did!). I told him what I was looking for and my price range and he showed me a few different cars that matched. We t to see if I needed help (which I did!). I told him what I was looking for and my price range and he showed me a few different cars that matched. We took a test drive in a ford focus, I loved it! He was so knowledgeable, every single question I asked about the car he knew the answer to. He showed me how to use everything in the car, and showed me what all the buttons were. He even did a demo of the bluetooth phone option, and showed me how to get directions! The price was exactly what I was looking for, he helped me get the price where I wanted it by telling me about leasing. (I knew nothing about it). He also wasnt pushy, he listened to me, he listened to what I wanted and helped me find exactly what I was looking for. If I didnt like something, he didnt try to push it on me, he just asked what I didnt like about it so that he could help me find something I would like. Ive never had a car salesman listen to me as well as he did. I couldnt have been happier with my experience with Adam. From now on, I will never buy a car from anyone else! More
Replacing the second Key. My Wife bought a used Montego and it had only one key. The salesman, Michael, sent us to Service to cut and program a second key. The service experience was polite, prompt a and it had only one key. The salesman, Michael, sent us to Service to cut and program a second key. The service experience was polite, prompt and succesful. I also purchased a 2 year warranty. More