
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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My husband and I gave the Carman dealership an excellent rating because of the quality of the used vehicle we purchased and the excellent service we received from the owner of Carman, Larry Giacchino and th rating because of the quality of the used vehicle we purchased and the excellent service we received from the owner of Carman, Larry Giacchino and the sales associate, Mike Krul, that we dealt with. They had a variety of cars to show us that they thought would meet our personal needs. They were friendly, courteous, and patient in explaining the features of the cars. We were made aware of all of our options. They tried to accommodate us in every way in order to make the vehicle we purchased meet our satisfaction. We left Carman with a vehicle that we are extremely happy with and one that we feel will serve our family nicely. More
My husband and I were very apprehensive driving to the dealership for out first visit. We did not want to be pressured to buy right off the bat. We've done this before and didn't want to do it again. O dealership for out first visit. We did not want to be pressured to buy right off the bat. We've done this before and didn't want to do it again. Our visit to Carman was very much different. We were not pressured and were treated with respect. Todd and Lawrence were very knowledgable and patient with all of my questions and understanding that I wanted to do additional research. On our second visit we were assisted by Mike and he worked very hard to get us what we wanted and needed. We are very satisfied and extremely happy with our vehicles. Mr Miller was also very helpful with all the important paperwork. Staff at Carman Ford are very professional and we highly recommend them. Thanks! More
The experience was great. No pressure, easy to work with. Everyone was extremely nice. Even though the original salesman left before the truck came in, the new salesman was just as easy to work with with. Everyone was extremely nice. Even though the original salesman left before the truck came in, the new salesman was just as easy to work with and was very helpful to ensure the process went smoothly. More
Pulled up to carman ford and was greeted by jeff right away .I told him i needed a vehicle to transport my 13 week old granddaughter and he was on it. He came pulling up with the perfect vehicle for me away .I told him i needed a vehicle to transport my 13 week old granddaughter and he was on it. He came pulling up with the perfect vehicle for me I couldnt have been happier .No pressure at all I felt like I had been a friend of his for years. He got me a great deal and baby Bella loves her new ford escape !! Overall it was a very good experience thanks jeff More
These guys are great, always make you feel appreciated, work hard to meet your needs, efficent and willing to go the extra step to make sure you are satisfied. work hard to meet your needs, efficent and willing to go the extra step to make sure you are satisfied. More
Everyone at Carman Ford was friendly and professional, and there was no pressure. I felt very much at ease with Mike, something I have not experienced in many car dealerships. I was never one to like de and there was no pressure. I felt very much at ease with Mike, something I have not experienced in many car dealerships. I was never one to like dealing with car salespeople because they always seem like they will sell you the moon if you will buy it. Mike focused on our needs and not just on making a sale. More
I was greeted at the door and was introduced to the dealership with only my agenda not the dealers.I had very specific needs and Jeff walked me through the process in the simplest manner.I was surprise dealership with only my agenda not the dealers.I had very specific needs and Jeff walked me through the process in the simplest manner.I was surprised that there was no hard selling on his part just concern that I got the vehicle I needed and was confident in the car I selected. The entire process went extremely well and they paid attention to my wants and needs in a car. I would highly recommend this dealership for their professionalism and concern, when I say dealership I'm speaking about " Jeff Satterly". He is CARMAN FORD. More
Thanks to the fantastic staff in the body shop, our experience was a pleasant one. We were greeted by Pat when we showed up. She was friendly and courteous and quickly got our process rolling. Bob Turn experience was a pleasant one. We were greeted by Pat when we showed up. She was friendly and courteous and quickly got our process rolling. Bob Turner then took over from there. He was amazing. He promptly assessed our repairs and worked us up with, what I considered to be, a fair quote. They provided us with transportation back home to make this as painless as possible. When calling in to set up a return time for the shuttle to pick us up, I dealt with Ginger. She too was very pleasant and helpful. When I returned to pick up the car, I was amazed at how nicely done the work was. Again we spoke with Pat and Bob and their cheerfulness and great attitudes were very comforting. Our overall experience here was better than I could have imagined. My hat's off to the entire staff at the Carman Body shop. More
very proffesional felt very comfortable gave me a great deal and great service jeff satterly is agreat salesman selection was very good carman ford beat two other offers i had customer service was very goo deal and great service jeff satterly is agreat salesman selection was very good carman ford beat two other offers i had customer service was very good qualitiy of work was great truck was clean and full of gas jeff was vey friendly my over all expierence was great I think I got avery good price on my vehicle I would definitely recomend carman ford and jeff satterly More
My trade was a '99 Mountaineer I purchased from Carman Lincoln Mercury. Due to the distance from Aston, Pa; I visited several dealers in the PA area. I didn't feel I was getting the best posible deal so I Lincoln Mercury. Due to the distance from Aston, Pa; I visited several dealers in the PA area. I didn't feel I was getting the best posible deal so I drove to Delaware to make one last visit before making my final decision. I found the Carman Group had the best selection and the best overall pricing; however my decision to buy was based more on the professionalism, knowledge, Integrity, and friendliness of all the people I met. Glen Brood generously provided the time to answer all my questions and demoed the features I was interested in without any pressure to close the deal. I also had the opportunity to meet the Manager, Larry Giaciano and some of the service people! I shouldn't have been surprised that nothing since 1999 had changed. The same great courteous and professional demeanor was still the hallmark of this dealer. I won't waste my time shopping again; I'm going straight to Carman Lincoln Ford. More