Carman Ford Lincoln

We had a great experience at Carman Ford a couple of days ago when we bought our new Ford Escape. The whole team there is just awesome. They got us the best deal we were able to get and were able to make o ago when we bought our new Ford Escape. The whole team there is just awesome. They got us the best deal we were able to get and were able to make our low budget requirements for a new Escape. My wife, daughter, and I were very pleased with the whole experience. They even took the time to find my wife's sunglasses that she left in our trade in. More

I have had service done 3 times, which needed parts ordered for my car. Each time they called and had me come in to bring the car between 8-5 so i would have to arrange around my work schedule only to ordered for my car. Each time they called and had me come in to bring the car between 8-5 so i would have to arrange around my work schedule only to be called later in the day saying the part they received was broke or not the right one. So it would be a waste of my time to drop off the car. I wish they would take the time once they receive a shipment of parts for the car to have some sort of quality control to look at the parts before calling the customer to drop off their car. It would make the customers alot happier knowing the first time they are dropping off their car that the parts are correct and the car will be fixed instead of all this dropping off, picking up, dropping off. The quality of the workmanship is excellent but they could have better customer relations if they checked the parts before calling the customers to bring in their cars. The prices are fair, the workmanship is good, but overall because of the numerous times I had to drop off, pick up, drop off, pick up is why i gave a bad rating to my overall experience. If I didnt buy the car from this dealership and have the warranty, I would take it to another dealership to work on it. This is the only dealership that I have had the problem of dropping off, picking up because the parts were not correct or broken, once the shop has received them. More

Overall I would rate our experience as a 5. Adam was a very knowledgeable sales person. He was not pushy. He took his time answering all our questions. He was very sincere. Andrew was very helpful and ins very knowledgeable sales person. He was not pushy. He took his time answering all our questions. He was very sincere. Andrew was very helpful and instrumental in getting our business. He was able to work with our budget and made it worth our time. Thanks again to Adam and Andrew. I will be sure to refer our family and friends to Carmen when they are in the market for a new or used vehicle. More

We were very pleased with the service we received from Adam Johnson when we came in to buy a used car. He was very polite, very informative and he was not pushy at all. He was able to get us the deal we Adam Johnson when we came in to buy a used car. He was very polite, very informative and he was not pushy at all. He was able to get us the deal we wanted on a used car. We would definitely recommend him to our family and friends. This is the second car we have bought from this dealership in the last 6 months the other was a new Ford pickup, and Adam was who we dealt with then and that is why we came back. More

Bob Carty and Todd worked very hard to find the exact car that I wanted. Jeff Satterly explained the Sync features and helped me sync my phone. Jeff also called several times after I bought the car to check that I wanted. Jeff Satterly explained the Sync features and helped me sync my phone. Jeff also called several times after I bought the car to check that everything was OK. More

Adam is a very polite salesman. He had a very plesant attitude. I would recommend him to anyone who's in the market for a new or used vehical. My wife and I really enjoyed his company during the final pr attitude. I would recommend him to anyone who's in the market for a new or used vehical. My wife and I really enjoyed his company during the final processing of the paperwork for purchasing our 2004 E320 mercedes. a heart felt thanks to your sales team More

Andrew was very pleasent and knew all about the car and walked me through the process and my questions with ease. Love my new 2011 Ford Escape! walked me through the process and my questions with ease. Love my new 2011 Ford Escape! More

Carman Ford Lincoln Mercury is a pleasure to do business with. We have been dealing with them for years and their service and reliablity are noteworthy, plus the cars are the best and most reliable, and hav with. We have been dealing with them for years and their service and reliablity are noteworthy, plus the cars are the best and most reliable, and have all the latest technologies included. We have recommended many friends to them and wouldn't do that if they were less than great. More

The overall experience was great. The entire staff was friendly and personable - Jeff especially made us feel like our needs and wants were most important. He went out of his way to make sure that we got friendly and personable - Jeff especially made us feel like our needs and wants were most important. He went out of his way to make sure that we got a deal that was reasonable and worked for us. We will be calling Carman Ford first the next time we are looking for a car! More

Best initial impression of any new car dealer encountered in my search for a new car. Salesman greeted me outside when I parked my car with an umbrella since it was drizzling. Salesmen, apparently, are train in my search for a new car. Salesman greeted me outside when I parked my car with an umbrella since it was drizzling. Salesmen, apparently, are trained to go outside and greet customers since someone always came out when I stopped by. Some people prefer not to be bothered, but I found it helpful because buying a new car is a daunting task. I, in particular, didn't even know that I wanted to buy a Lincoln. More