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Carman Ford Lincoln

New Castle, DE

4.9
1,341 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,341 reviews

August 09, 2011

Adam worked with us on the purchase of our 2011 Ford Escape. He was well informed, showed us how everything worked and was all around a great guy. I would easily recommend him to someone I knew that w More

by lab5779
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
August 06, 2011

Fast friendly service. I was able to obtain a fair deal in a great car. This is my second car at this dealer. Customer service is number one. I highly recommend them. More

by guavate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Shine
August 04, 2011

Very thorough explanation of all aspects of the transaction. Every contact I had was with a top-notch, very friendly person. They serviced my 2003 town car before I traded in on the MKS, repair More

by C. Earl Green
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Salvadori, Andrew Krueck
August 04, 2011

Had a great experience with this dealer. No pressure, friendly, and they tried their best to give me the best deal I could find in the area. Adam Johnson was a real pleasure to deal with. I would recomm More

by jastraight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
August 01, 2011

I would never considered leasing a vehicle. Jeffrey explained to me how it would be the perfect plan for me and explained in detail how the Leasing agreement works. Jeffrey was a very kind, caring & k More

by Deborah Myers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Satterly Daniel Miller
July 29, 2011

We had a great experience at Carman Ford a couple of days ago when we bought our new Ford Escape. The whole team there is just awesome. They got us the best deal we were able to get and were able to make o More

by StanBrown
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Satterly
July 28, 2011

I have had service done 3 times, which needed parts ordered for my car. Each time they called and had me come in to bring the car between 8-5 so i would have to arrange around my work schedule only to More

by bk1461
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Unknown
July 19, 2011

Overall I would rate our experience as a 5. Adam was a very knowledgeable sales person. He was not pushy. He took his time answering all our questions. He was very sincere. Andrew was very helpful and ins More

by jackbrita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Johnson and Andrew
July 15, 2011

We were very pleased with the service we received from Adam Johnson when we came in to buy a used car. He was very polite, very informative and he was not pushy at all. He was able to get us the deal we More

by tkusters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
July 15, 2011

Bob Carty and Todd worked very hard to find the exact car that I wanted. Jeff Satterly explained the Sync features and helped me sync my phone. Jeff also called several times after I bought the car to check More

by cgbh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Satterly, Bob Carty, Todd
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