
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I was greeted even prior to the opening of the dealership. Every individual presented themselves in a professional manor. I would highly recommend Guy Salvadori and this dealership. dealership. Every individual presented themselves in a professional manor. I would highly recommend Guy Salvadori and this dealership. More
Jeff was impressively knowledgeable about the vehicle we were evaluating. He was very patient with our questions, and made a conscious effort to ensure we were comfortable with his responses. We never fel were evaluating. He was very patient with our questions, and made a conscious effort to ensure we were comfortable with his responses. We never felt high pressure at an time. Overall, we felt welcomed at Carman, and would certainly buy another vehicle, and recommend them to our friends and family. More
MY HUSBAND AND I WERE AT THE DEALERSHIP FOR 3 HOURS TO BUY A NEW CAR. NOT EVEN ONCE DID WE EXPERIENCE ANY STRESS. THE ENTIRE TEAM MADE US FEEL WELCOME............LIKE THEY WERE SELLING A CAR TO A FAMILY M BUY A NEW CAR. NOT EVEN ONCE DID WE EXPERIENCE ANY STRESS. THE ENTIRE TEAM MADE US FEEL WELCOME............LIKE THEY WERE SELLING A CAR TO A FAMILY MEMBER. I HAD NO DOUBT IN MY MIND THAT THIS WAS THE BEST DECISION I EVER MADE AS FAR AS THE CAR BUYING EXPERIENCE. I DIDN'T FEEL PRESSURED INTO BUYING ANYTHING I COULD NOT AFFORD AND GOT THE BEST DEAL POSSIBLE FOR WHAT I COULD AFFORD. OUR CAR SALESMAN (MIKE) MADE THE ENTIRE PROCESS COMFORTABLE. HE WAS SINCERE IN EVERY ASPECT. HE COVERED ABSOLUTELY EVERYTHING ON THE NEW CAR IN IT'S ENTIRETY, SO WELL, THAT WE DIDN'T EVEN HAVE ANY QUESTIONS FOR HIM IN THE END. I LEFT THIS DEALERSHIP FEELING HAPPY AND UNBURFENED THANKS TO MIKE AND ALL OTHER EMPLOYEES THAT WE CAME INTO CONTACT WITH. CONGRATULATIONS ON A JOB WELL DONE. THIS FACILITY SHOULD BE THE MAIN OFFICE FOR TRAINING OF ALL/ANY CAR DEALERSHIP EMPLOYEES, IF YOU'RE LOOKING TO BUY A NEW OR USED CAR MAKE IT EASY ON YOURSELF AND GO DIRECTLY TO CARMAN FORD. THEY NAILED IT! More
Customer service was excellent, fast and efficent. The sales man was extremely friendly and answered all of my questions and then some. He took the time to help set up the personal devices that sync with sales man was extremely friendly and answered all of my questions and then some. He took the time to help set up the personal devices that sync with my new vehicle and made sure it was spotless before I drove off the lot. More
this is not the first car we have bought here. and this is the reason we went back. The friendliness Jeff and the whole staff are great to work with. Even after we bought the finance manager call us and is the reason we went back. The friendliness Jeff and the whole staff are great to work with. Even after we bought the finance manager call us and said that he had found even another rebate and rewrote the deal to save us more money.If that's not CARING ABOUT A CUSTOMER i don't know what is. More
I have never purchased a Ford product. When I went to the store, we were greeted promptly and pleasantly. Guy listened to what we were interested in driving. He showed us the available selection of veh the store, we were greeted promptly and pleasantly. Guy listened to what we were interested in driving. He showed us the available selection of vehicles and was knowledgeable about the product. We went for a test drive and he pointed out the features of the vehicle. I was never pressured. I believed he was honest. The store was very clean and new. Everyone we dealt with was knowledgeable and friendly. The dealership personnel in general did a fine job of leaving me with a very positive impression of Carman Ford More
Adam was great. He is personable,helpful & not overbearing. Assisted us in every way to make the car buying experience Quick & easy. Ditto for Dan Miller. General sales manager & used car manager overbearing. Assisted us in every way to make the car buying experience Quick & easy. Ditto for Dan Miller. General sales manager & used car manager don't smile much & didn't seem very friendly. Andrew was very helpful though & gave us a great price. More
Had a great experience with this dealer. They were very helpful no pressure, well informed took us through the workings of the used car. Gave us a good deal on the one we picked out .We would recommend thi helpful no pressure, well informed took us through the workings of the used car. Gave us a good deal on the one we picked out .We would recommend this dealer to our friends an family. While we were there our Daughter also bought a new car.We both went away from there very satisfied customers.. More
I had a great time buying my first new car. The people were very helpful. They answered all my questions and were very polite. They went out of their way to make buying a car easy. My parents also bought were very helpful. They answered all my questions and were very polite. They went out of their way to make buying a car easy. My parents also bought a car and were very pleased. I would recommend this dealer to my family and friends. :) More
I recently moved to Delaware. Two weeks ago my principal car was caught in a flash Flood and half way under water. I thought for sure it would wind up in a junk yard. Not knowing anyone in the area, a neigh car was caught in a flash Flood and half way under water. I thought for sure it would wind up in a junk yard. Not knowing anyone in the area, a neighbor suggested I call Carman. I can't tell you how surprised I was at the courtesy and honesty I experience. My past experience with car dealers has always been most unpleasant. However, Carman restored my faith in car dealerships. After consulting with me and checking out the car, they were able to get it back like new and did so within a very reasonable cost. Great service! Great people! More