Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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We were met by a salesman when we arrived. His name was We were met by a salesman when we arrived. His name was Guy, " I am that Guy" he told us. He quickly brought around the car my husband wanted to We were met by a salesman when we arrived. His name was Guy, " I am that Guy" he told us. He quickly brought around the car my husband wanted to show me, a red Ford Thunderbird! Although I loved the Thunderbird I felt it was not practical for my everyday driving. We decided just to "look" at the Lincoln MK series and quickly fell in love with the MKS. Guy took us for a test drive all the while telling us about the different features on this car. I was very impressed and couldn't hide my excitment, even when my husband gave me the "look" to be quiet, (your not supposed to show interest)! Guy was very knowledgeble about th MKS, he pointed out all the extras that were on the car. We were ready to make a commitment to purchase this vehicle. I was very impressed with his motivation to make a sale. Guy and the dealership worked with us to give us the best possible deal, even working after closing to give us possession of the car. It has now been 3 weeks since our purchase and I have no regrets at all! Every day I get in that car I am loving it more and more! Thanks again and keep up the good work Guy! Barbara & Michael Porter More
Good guy. Answered all of my questions and showed me a Good guy. Answered all of my questions and showed me a lot of cars. I think he gave me good advice while making my purchase. Good guy. Answered all of my questions and showed me a lot of cars. I think he gave me good advice while making my purchase. More
I was very impressed by the friendliness and willingness to meet all my desires in a vechile. They spent a considerable amount of time explaining all the incentives and finacing available to me to meet all my desires in a vechile. They spent a considerable amount of time explaining all the incentives and finacing available to me More
I feel we recieved exceptional service. I cannot express my gratitude enough. They took time with my daughter and I. I remember everyone's pleasant face and attitudes. God Bless them all. my gratitude enough. They took time with my daughter and I. I remember everyone's pleasant face and attitudes. God Bless them all. More
Jeff worked with us to find the truck we were looking for. Plus followed up after the sale to make sure we were happy with everything. A no pressure enviroment! for. Plus followed up after the sale to make sure we were happy with everything. A no pressure enviroment! More
I was greeted even prior to the opening of the dealership. Every individual presented themselves in a professional manor. I would highly recommend Guy Salvadori and this dealership. dealership. Every individual presented themselves in a professional manor. I would highly recommend Guy Salvadori and this dealership. More
Jeff was impressively knowledgeable about the vehicle we were evaluating. He was very patient with our questions, and made a conscious effort to ensure we were comfortable with his responses. We never fel were evaluating. He was very patient with our questions, and made a conscious effort to ensure we were comfortable with his responses. We never felt high pressure at an time. Overall, we felt welcomed at Carman, and would certainly buy another vehicle, and recommend them to our friends and family. More
MY HUSBAND AND I WERE AT THE DEALERSHIP FOR 3 HOURS TO BUY A NEW CAR. NOT EVEN ONCE DID WE EXPERIENCE ANY STRESS. THE ENTIRE TEAM MADE US FEEL WELCOME............LIKE THEY WERE SELLING A CAR TO A FAMILY M BUY A NEW CAR. NOT EVEN ONCE DID WE EXPERIENCE ANY STRESS. THE ENTIRE TEAM MADE US FEEL WELCOME............LIKE THEY WERE SELLING A CAR TO A FAMILY MEMBER. I HAD NO DOUBT IN MY MIND THAT THIS WAS THE BEST DECISION I EVER MADE AS FAR AS THE CAR BUYING EXPERIENCE. I DIDN'T FEEL PRESSURED INTO BUYING ANYTHING I COULD NOT AFFORD AND GOT THE BEST DEAL POSSIBLE FOR WHAT I COULD AFFORD. OUR CAR SALESMAN (MIKE) MADE THE ENTIRE PROCESS COMFORTABLE. HE WAS SINCERE IN EVERY ASPECT. HE COVERED ABSOLUTELY EVERYTHING ON THE NEW CAR IN IT'S ENTIRETY, SO WELL, THAT WE DIDN'T EVEN HAVE ANY QUESTIONS FOR HIM IN THE END. I LEFT THIS DEALERSHIP FEELING HAPPY AND UNBURFENED THANKS TO MIKE AND ALL OTHER EMPLOYEES THAT WE CAME INTO CONTACT WITH. CONGRATULATIONS ON A JOB WELL DONE. THIS FACILITY SHOULD BE THE MAIN OFFICE FOR TRAINING OF ALL/ANY CAR DEALERSHIP EMPLOYEES, IF YOU'RE LOOKING TO BUY A NEW OR USED CAR MAKE IT EASY ON YOURSELF AND GO DIRECTLY TO CARMAN FORD. THEY NAILED IT! More
Customer service was excellent, fast and efficent. The sales man was extremely friendly and answered all of my questions and then some. He took the time to help set up the personal devices that sync with sales man was extremely friendly and answered all of my questions and then some. He took the time to help set up the personal devices that sync with my new vehicle and made sure it was spotless before I drove off the lot. More
this is not the first car we have bought here. and this is the reason we went back. The friendliness Jeff and the whole staff are great to work with. Even after we bought the finance manager call us and is the reason we went back. The friendliness Jeff and the whole staff are great to work with. Even after we bought the finance manager call us and said that he had found even another rebate and rewrote the deal to save us more money.If that's not CARING ABOUT A CUSTOMER i don't know what is. More