Carman Ford Lincoln

I found on line that Carman had a 2010 Lincoln MKZ I was interested in. I went there on 11/16 and was promptly greeted by Adam Johnson in a friendly but non pushy way. I told him I wanted to see and drive t interested in. I went there on 11/16 and was promptly greeted by Adam Johnson in a friendly but non pushy way. I told him I wanted to see and drive the car. It was pouring rain, he had me wait in the show room while he brought the car up next to the building. Adam let me test drive it and explained all the features and how they work. Adam explained everything about the car which has many technological features I was not familiar with. I liked the car. They appraised my trade in and Adam, the sales manager Andrew Krueck and I came to an agreement on what I consider a very fair deal. The finance person, Neil Springer was also very helpful and knowledgeable. This was a very pleasant car buying experience and I believe I received a vey fair deal. All three of these gentlemen, know their business and treated me well. I highly recommend them. More

We went to every Ford dealership within the county. Sat down and worked the numbers at all of them. The first place was just insulting. Porter Ford would only deal with what they had on the lot, which was down and worked the numbers at all of them. The first place was just insulting. Porter Ford would only deal with what they had on the lot, which was not what we wanted. They kept saying they were making us great offer. We'll get back it that toward the end. The second place we went to, Sheridan Ford, made a decent deal. They went out and found what we wanted at another dealer out-of-state, which took about a day and a half. We just couldn't agree on the trade in. They don't deal with older models and said it would go right to the auction and they wouldn't make as much off of it. Both my wife and I felt comfortable with deal, but thought that the trade in was worth twice as much so we went to Carman Ford. I contacted Dan Giacchino by email and he gave me the internet price. Which was $2,000 lower than the other two dealerships right from the start. Then I went in talked to Mr. Satterly about getting exactly what we wanted. There weren't many Edges with the 302A package with the colors we wanted, but he found three in about 10 minutes. We talked about some discounts, service plans and the trade in. There was no haggling, no frustration and they never mentioned their profit or lack therefore. That was the one thing that really turned me off of Porter Ford. The sales manager kept talking about how it cost them money to go get what we wanted and that they would "hook us up" with a deal on what they had on their lot. That price for just the vehicle was more than what I paid with everthing; Taxes, tags, extended warranty and the maintenance plan! And it was for the 301A, not the 302A package. Again, insulting. The one thing that impressed me more than anything else at Carman was the fact that Mr. Satterly and Mr. Brabender stayed with us for more than an hour past closing (almost 10pm) to review all of the features and setup the Sync with our phones. I was very impressed with these gentlemen. It showed they actually cared. Customer Service seems to be a lost art nowadays, but not at Carman Ford. I just want to say thank you to them for making that extra effort. More

Overall service was good. Did not like the first salesman that we were dealing with found him to be to verbal and somewhat obnoxious, called and requested to have Adam Johnson to complete our purcha salesman that we were dealing with found him to be to verbal and somewhat obnoxious, called and requested to have Adam Johnson to complete our purchase and to handle everything. There was no problem in the switch. We found Adam to be trust worthy and really friendly and knowledgeable. We will recommend him to our friends/family. More

I would like to take this opportunity to express my appreciation to Ron Culley for the excellent service he provided when I purchased a set of tires for my F-150. Ron's knowledge, along with his pleas appreciation to Ron Culley for the excellent service he provided when I purchased a set of tires for my F-150. Ron's knowledge, along with his pleasant and friendly manner, made my experience a pleasure. He patiently answered all my questions and gave me timely updates on the progress of the work. He is a great asset to the Carman Ford Dealership. Thanks Ron for a job well done. More

The Salesman and Sales Manager were wonderful. Thank you Guy and Andrew!!! The dealership as a whole,including customer service I would rate as "Outstanding". I would recommend this dealership to anyone. Guy and Andrew!!! The dealership as a whole,including customer service I would rate as "Outstanding". I would recommend this dealership to anyone. More

Adam and Jake were very friendly to deal with. No pressure but i thought their sales manager could have budged a little more with sales price on a 2011 auto. I would go back to this dealership. pressure but i thought their sales manager could have budged a little more with sales price on a 2011 auto. I would go back to this dealership. More

This has to be the best dealership i have ever dealt with hands down. They made the other dealers really look like amateurs. They really make you fall in love with the vehicle of your choice not from a sal hands down. They made the other dealers really look like amateurs. They really make you fall in love with the vehicle of your choice not from a sales point of view but as an actual customer and lover of what they do. Their service department even shined on others. If Carman was to start selling other brands of vehicels besides Fiat, Dodge and Ford/Lincoln i would buy from them. These other dealerships really need to spend a day over here, especially the clowns at Holman in NJ. thank you, Kahlef Webb More

Each time I've had my 2006 Ford Escape serviced at Carman Ford,I was always treated really well and the service I was there for was always done in a timely manner.I will always recommend Carman Ford to ever Ford,I was always treated really well and the service I was there for was always done in a timely manner.I will always recommend Carman Ford to everyone I know. More

Jeff did a good job of helping me find something in my price range. He spent a lot of time making sure I was happy. price range. He spent a lot of time making sure I was happy. More

After a 5 year hiatus of buying a new car and actually being in a car dealership, I stopped into Carman Ford on a whim to look at the new Ford Focus. Within a few minutes of being there I bumped into one being in a car dealership, I stopped into Carman Ford on a whim to look at the new Ford Focus. Within a few minutes of being there I bumped into one of the sales reps who stopped what he was doing and spent as much time as I needed showing me around. Talk about a guy who really knew what he is talking about! People don't become that knowledgeable unless they are passionate about what they do - which is all you need to know about Greg Grimaldi. Knowledgeable, humble, and passionate. It's been a real pleasure working with Carman Ford and the fantastic people who work there like Greg. Thanks for everything friend. More