Carman Ford Lincoln

Before I visited this dealership I surfed the internet for an inexpensive used truck and found one that I thought fit my price range.It was at Carman Dodge.I stopped at Carman Ford/Lincoln by mistake.A sa for an inexpensive used truck and found one that I thought fit my price range.It was at Carman Dodge.I stopped at Carman Ford/Lincoln by mistake.A salesman told me that the dealership that I was looking for was on the other side of the highway. He asked me if he could show me anything, but I said that I was looking for this certain truck.I didn't like that truck after I saw it in person, so I went back to Carman Ford/Lincoln. I was approached by Adam Johnson who fit my requirement for a salesman. He was very friendly and pleasant!He was over-bearing, yet still persistent. I like this one particular truck,but it was a little above the price that my wife and I discussed.We went on a test drive and I liked it even more, but it still didn't have all I wanted and the price...well you know, didn't quite fit my budget.Adam was very patient with me and we worked some things out he got me some financing that fit my budget. I am very very very satisfied with my truck purchase and the service Adam provided!! He was very professional and personable! I highly recommend this salesperson and dealership!!! More

Daniel Shine really understood the product he was selling. He understood the workings of all the components, and really seemed to enjoy selling the product. Neil Springer did an outstanding job rese selling. He understood the workings of all the components, and really seemed to enjoy selling the product. Neil Springer did an outstanding job researching the best rate he could to save me money. And, both of these men provided excellent customer service. It was really a pleasure to work with both of these men. Also, the General Manager came out and met me which I thought was very interesting. They are all an involved team working together. More

Our contact involved the salesman, Adam Johnson, sales Our contact involved the salesman, Adam Johnson, sales manager and credit manager. We found all persons to be exceptional in all phases of the sa Our contact involved the salesman, Adam Johnson, sales manager and credit manager. We found all persons to be exceptional in all phases of the sales process from initial greeting to the final delivery of the vehicle. There was no question of time constraints on their part. Our time was their time. The explanation of the features of the vehicle and the operation of the vehicle was excellent as was the explnation of the sales documents. More

I found a MKX online and it was the exact match I was looking for. I spoke with Andrew several times on the phone and we were able to agree on the value of my trade in and the price on the MKX. I drove 8 looking for. I spoke with Andrew several times on the phone and we were able to agree on the value of my trade in and the price on the MKX. I drove 8 hours from NC to buy this SUV. I arrived and was greeted by Adam who explained the feature and I test drove the car with. In less than 2 hours I was in and out the door. Very easy guys to get along with and very professional. More

I was very well pleased with the service I received when I purchased my 2005 Mustang. I have never been to a dealership where I felt like royalty. That may sound a little odd but that was the way we were I purchased my 2005 Mustang. I have never been to a dealership where I felt like royalty. That may sound a little odd but that was the way we were made to feel as soon as we walked in the door. They knew I was coming because I had talked to Bob (sales manager)on the phone before hand, but they greeted us immediately and showed us where to go. Adam was a really good guy and made us feel right at home. We were very impressed with all that we came in contact with. Thanks for the warm welcome and the good deal we got. More

I found on line that Carman had a 2010 Lincoln MKZ I was interested in. I went there on 11/16 and was promptly greeted by Adam Johnson in a friendly but non pushy way. I told him I wanted to see and drive t interested in. I went there on 11/16 and was promptly greeted by Adam Johnson in a friendly but non pushy way. I told him I wanted to see and drive the car. It was pouring rain, he had me wait in the show room while he brought the car up next to the building. Adam let me test drive it and explained all the features and how they work. Adam explained everything about the car which has many technological features I was not familiar with. I liked the car. They appraised my trade in and Adam, the sales manager Andrew Krueck and I came to an agreement on what I consider a very fair deal. The finance person, Neil Springer was also very helpful and knowledgeable. This was a very pleasant car buying experience and I believe I received a vey fair deal. All three of these gentlemen, know their business and treated me well. I highly recommend them. More

We went to every Ford dealership within the county. Sat down and worked the numbers at all of them. The first place was just insulting. Porter Ford would only deal with what they had on the lot, which was down and worked the numbers at all of them. The first place was just insulting. Porter Ford would only deal with what they had on the lot, which was not what we wanted. They kept saying they were making us great offer. We'll get back it that toward the end. The second place we went to, Sheridan Ford, made a decent deal. They went out and found what we wanted at another dealer out-of-state, which took about a day and a half. We just couldn't agree on the trade in. They don't deal with older models and said it would go right to the auction and they wouldn't make as much off of it. Both my wife and I felt comfortable with deal, but thought that the trade in was worth twice as much so we went to Carman Ford. I contacted Dan Giacchino by email and he gave me the internet price. Which was $2,000 lower than the other two dealerships right from the start. Then I went in talked to Mr. Satterly about getting exactly what we wanted. There weren't many Edges with the 302A package with the colors we wanted, but he found three in about 10 minutes. We talked about some discounts, service plans and the trade in. There was no haggling, no frustration and they never mentioned their profit or lack therefore. That was the one thing that really turned me off of Porter Ford. The sales manager kept talking about how it cost them money to go get what we wanted and that they would "hook us up" with a deal on what they had on their lot. That price for just the vehicle was more than what I paid with everthing; Taxes, tags, extended warranty and the maintenance plan! And it was for the 301A, not the 302A package. Again, insulting. The one thing that impressed me more than anything else at Carman was the fact that Mr. Satterly and Mr. Brabender stayed with us for more than an hour past closing (almost 10pm) to review all of the features and setup the Sync with our phones. I was very impressed with these gentlemen. It showed they actually cared. Customer Service seems to be a lost art nowadays, but not at Carman Ford. I just want to say thank you to them for making that extra effort. More

Overall service was good. Did not like the first salesman that we were dealing with found him to be to verbal and somewhat obnoxious, called and requested to have Adam Johnson to complete our purcha salesman that we were dealing with found him to be to verbal and somewhat obnoxious, called and requested to have Adam Johnson to complete our purchase and to handle everything. There was no problem in the switch. We found Adam to be trust worthy and really friendly and knowledgeable. We will recommend him to our friends/family. More

I would like to take this opportunity to express my appreciation to Ron Culley for the excellent service he provided when I purchased a set of tires for my F-150. Ron's knowledge, along with his pleas appreciation to Ron Culley for the excellent service he provided when I purchased a set of tires for my F-150. Ron's knowledge, along with his pleasant and friendly manner, made my experience a pleasure. He patiently answered all my questions and gave me timely updates on the progress of the work. He is a great asset to the Carman Ford Dealership. Thanks Ron for a job well done. More

The Salesman and Sales Manager were wonderful. Thank you Guy and Andrew!!! The dealership as a whole,including customer service I would rate as "Outstanding". I would recommend this dealership to anyone. Guy and Andrew!!! The dealership as a whole,including customer service I would rate as "Outstanding". I would recommend this dealership to anyone. More