
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,346 reviews
Carman Ford made it EASY! My husband and I walked into the dealership at 6:45 last night; we walked out with car keys by 9:15. Greg Grimaldi was our salesperson. He was very helpful and congenial. He even the dealership at 6:45 last night; we walked out with car keys by 9:15. Greg Grimaldi was our salesperson. He was very helpful and congenial. He even brought over a play table to help keep our children occupied. We checked out the used Ford Escape that we wanted, took a test drive, had our trade-in appraised, negotiated financing and signed paperwork in a VERY timely manner. Dan Miller was very helpful as well. He answered additional questions that we had about Ford cars and walked us through the numbers. Excellent job, Carman! I'm looking forward to bringing our cars in for servicing. More
I pulled into the parking lot in a rush to see if I could get some info on a new Lincoln MKZ since my lease was up. Adam was in the parking lot and offerred to help me. He is delightful, knowledgeable and get some info on a new Lincoln MKZ since my lease was up. Adam was in the parking lot and offerred to help me. He is delightful, knowledgeable and more than willing to go the extra mile for help. He taught me things that I never knew about my new MKZ (even though I was turning in a used MKZ)..... Andrew worked the numbers to get me in line with my husband's budget YIPPEEEE!!! These guys rock and I will continue to buy our cars there! Thank you. More
HOW DO YOU DESCRIBE PERFECTION? I FOUND IT AT CARMAN HOW DO YOU DESCRIBE PERFECTION? I FOUND IT AT CARMAN FORD & GREG. GREG WALKED ME THRU THE WHOLE PROCESS OF PURCHASING MY 2011 FORD FOCUS. UPON HOW DO YOU DESCRIBE PERFECTION? I FOUND IT AT CARMAN FORD & GREG. GREG WALKED ME THRU THE WHOLE PROCESS OF PURCHASING MY 2011 FORD FOCUS. UPON PICKING UP MY VEHICLE, HE INSTRUCTED ME ON THE TOTAL USE OF ALL THE FUNCTIONS PERTAINING TO THE CAR. ALSO, THE ENTIRE STAFF WAS OUTSTANDING, DOESN'T GET BETTER THEN THIS. I WILL USE, & RECOMMEND CARMAN FORD IN THE FUTURE. More
Having service on my vehicle is always a pleasant experience. I always work with Ron, who is wonderful! Makes the visit easy, explains every detail of service and makes me happy that I purchased my experience. I always work with Ron, who is wonderful! Makes the visit easy, explains every detail of service and makes me happy that I purchased my vehicle through Carman. More
During 2010, Carmarn Lincoln helped me with my 2007 MKZ when another dealer let me down. Carman's Service Manager, John Henry recognized my problem, gave me a loaner and said he would handle it. He did. In when another dealer let me down. Carman's Service Manager, John Henry recognized my problem, gave me a loaner and said he would handle it. He did. In two days I had my MKZ back. Therefore, when I looked at buying another vehicle, I went to Carman. First, via internet with Andrew Kureck. Then in person with Guy Salvadori. Guy listened to my requirments, showed me what I wanted to see, was very professional and respected my requests. This was my first lease, the people at Carman answered all my questions, with no pressure. I would Highly recommend Guy and all his associates that worked on my lease More
Before I visited this dealership I surfed the internet for an inexpensive used truck and found one that I thought fit my price range.It was at Carman Dodge.I stopped at Carman Ford/Lincoln by mistake.A sa for an inexpensive used truck and found one that I thought fit my price range.It was at Carman Dodge.I stopped at Carman Ford/Lincoln by mistake.A salesman told me that the dealership that I was looking for was on the other side of the highway. He asked me if he could show me anything, but I said that I was looking for this certain truck.I didn't like that truck after I saw it in person, so I went back to Carman Ford/Lincoln. I was approached by Adam Johnson who fit my requirement for a salesman. He was very friendly and pleasant!He was over-bearing, yet still persistent. I like this one particular truck,but it was a little above the price that my wife and I discussed.We went on a test drive and I liked it even more, but it still didn't have all I wanted and the price...well you know, didn't quite fit my budget.Adam was very patient with me and we worked some things out he got me some financing that fit my budget. I am very very very satisfied with my truck purchase and the service Adam provided!! He was very professional and personable! I highly recommend this salesperson and dealership!!! More
Daniel Shine really understood the product he was selling. He understood the workings of all the components, and really seemed to enjoy selling the product. Neil Springer did an outstanding job rese selling. He understood the workings of all the components, and really seemed to enjoy selling the product. Neil Springer did an outstanding job researching the best rate he could to save me money. And, both of these men provided excellent customer service. It was really a pleasure to work with both of these men. Also, the General Manager came out and met me which I thought was very interesting. They are all an involved team working together. More
Our contact involved the salesman, Adam Johnson, sales Our contact involved the salesman, Adam Johnson, sales manager and credit manager. We found all persons to be exceptional in all phases of the sa Our contact involved the salesman, Adam Johnson, sales manager and credit manager. We found all persons to be exceptional in all phases of the sales process from initial greeting to the final delivery of the vehicle. There was no question of time constraints on their part. Our time was their time. The explanation of the features of the vehicle and the operation of the vehicle was excellent as was the explnation of the sales documents. More
I found a MKX online and it was the exact match I was looking for. I spoke with Andrew several times on the phone and we were able to agree on the value of my trade in and the price on the MKX. I drove 8 looking for. I spoke with Andrew several times on the phone and we were able to agree on the value of my trade in and the price on the MKX. I drove 8 hours from NC to buy this SUV. I arrived and was greeted by Adam who explained the feature and I test drove the car with. In less than 2 hours I was in and out the door. Very easy guys to get along with and very professional. More
I was very well pleased with the service I received when I purchased my 2005 Mustang. I have never been to a dealership where I felt like royalty. That may sound a little odd but that was the way we were I purchased my 2005 Mustang. I have never been to a dealership where I felt like royalty. That may sound a little odd but that was the way we were made to feel as soon as we walked in the door. They knew I was coming because I had talked to Bob (sales manager)on the phone before hand, but they greeted us immediately and showed us where to go. Adam was a really good guy and made us feel right at home. We were very impressed with all that we came in contact with. Thanks for the warm welcome and the good deal we got. More