Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Dealership was empty besides us so they were able to process our transaction rather quickly. They were flexible on the trade-in price. Deal went very smoothly. However, we had problems in the next 30 process our transaction rather quickly. They were flexible on the trade-in price. Deal went very smoothly. However, we had problems in the next 30 days with our used car and they were very stingy on fixing problems with it. In addition it took several follow-ups to receive information on our tags we were forced to make a special trip to the dealership for them so that we didn't have to drive around with expired tags. If you have the option, I'd recommend going to another dealership. More
We had a great experience in reviewing and then purchasing our MKX. Our salesman, Jake, was responsive and knew the vehicles we reviewed from top to bottom. He guided us through the different opt purchasing our MKX. Our salesman, Jake, was responsive and knew the vehicles we reviewed from top to bottom. He guided us through the different options and gave us the information we required to make our final decision. More
Yes, I recommend this dealership because I got my 250 Van. I really enjoy how well Jeff Satlerly helped me choose a car, and find a price that fits me. Van. I really enjoy how well Jeff Satlerly helped me choose a car, and find a price that fits me. More
It was nice that Adam meet me at my truck in the rain and It was nice that Adam meet me at my truck in the rain and still had a smile on his face. He also walked to the coffee shop next door and bought me a It was nice that Adam meet me at my truck in the rain and still had a smile on his face. He also walked to the coffee shop next door and bought me a cup of coffee that he didn't have to do. He was very professional in the transaction of the used car I bought. Thanks Daniel Krygier More
Carman Ford made it EASY! My husband and I walked into the dealership at 6:45 last night; we walked out with car keys by 9:15. Greg Grimaldi was our salesperson. He was very helpful and congenial. He even the dealership at 6:45 last night; we walked out with car keys by 9:15. Greg Grimaldi was our salesperson. He was very helpful and congenial. He even brought over a play table to help keep our children occupied. We checked out the used Ford Escape that we wanted, took a test drive, had our trade-in appraised, negotiated financing and signed paperwork in a VERY timely manner. Dan Miller was very helpful as well. He answered additional questions that we had about Ford cars and walked us through the numbers. Excellent job, Carman! I'm looking forward to bringing our cars in for servicing. More
Excellent service; makes you feel like your all important to them. Aims to please you above and beyond any normal expectations. They run a tight ship and strive for excelllance which is evident in their mat to them. Aims to please you above and beyond any normal expectations. They run a tight ship and strive for excelllance which is evident in their maticulous service. More
I pulled into the parking lot in a rush to see if I could get some info on a new Lincoln MKZ since my lease was up. Adam was in the parking lot and offerred to help me. He is delightful, knowledgeable and get some info on a new Lincoln MKZ since my lease was up. Adam was in the parking lot and offerred to help me. He is delightful, knowledgeable and more than willing to go the extra mile for help. He taught me things that I never knew about my new MKZ (even though I was turning in a used MKZ)..... Andrew worked the numbers to get me in line with my husband's budget YIPPEEEE!!! These guys rock and I will continue to buy our cars there! Thank you. More
HOW DO YOU DESCRIBE PERFECTION? I FOUND IT AT CARMAN HOW DO YOU DESCRIBE PERFECTION? I FOUND IT AT CARMAN FORD & GREG. GREG WALKED ME THRU THE WHOLE PROCESS OF PURCHASING MY 2011 FORD FOCUS. UPON HOW DO YOU DESCRIBE PERFECTION? I FOUND IT AT CARMAN FORD & GREG. GREG WALKED ME THRU THE WHOLE PROCESS OF PURCHASING MY 2011 FORD FOCUS. UPON PICKING UP MY VEHICLE, HE INSTRUCTED ME ON THE TOTAL USE OF ALL THE FUNCTIONS PERTAINING TO THE CAR. ALSO, THE ENTIRE STAFF WAS OUTSTANDING, DOESN'T GET BETTER THEN THIS. I WILL USE, & RECOMMEND CARMAN FORD IN THE FUTURE. More
Having service on my vehicle is always a pleasant experience. I always work with Ron, who is wonderful! Makes the visit easy, explains every detail of service and makes me happy that I purchased my experience. I always work with Ron, who is wonderful! Makes the visit easy, explains every detail of service and makes me happy that I purchased my vehicle through Carman. More
During 2010, Carmarn Lincoln helped me with my 2007 MKZ when another dealer let me down. Carman's Service Manager, John Henry recognized my problem, gave me a loaner and said he would handle it. He did. In when another dealer let me down. Carman's Service Manager, John Henry recognized my problem, gave me a loaner and said he would handle it. He did. In two days I had my MKZ back. Therefore, when I looked at buying another vehicle, I went to Carman. First, via internet with Andrew Kureck. Then in person with Guy Salvadori. Guy listened to my requirments, showed me what I wanted to see, was very professional and respected my requests. This was my first lease, the people at Carman answered all my questions, with no pressure. I would Highly recommend Guy and all his associates that worked on my lease More