
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Greg,Todd and the entire sales staff worked with me until we had a deal.thanks for working with me.I look forward to buying a car from carmen in the future. we had a deal.thanks for working with me.I look forward to buying a car from carmen in the future. More
I had an excellent experience buying my first "New" car in Years. Dan Shine and Andrew Krueck were both extremely professional and made the difficult task of buying and financing a new car Pleas "New" car in Years. Dan Shine and Andrew Krueck were both extremely professional and made the difficult task of buying and financing a new car Pleasant! No Stress or buyers remorse. I highly recommend both of them. More
We have travel to several dealerships in the area but Carman to have the best customer service. I visited Sheridan Ford, made a great deal; they had a SUV liked on-sit. We just couldn't agree on the tr Carman to have the best customer service. I visited Sheridan Ford, made a great deal; they had a SUV liked on-sit. We just couldn't agree on the trade in price. They offered me one trade-in and if I purchased a certain SUV. When I wanted to buy a different model they changed they reduce the price for trade. Both my wife and I felt comfortable with the deal, but thought that the trade in was worth more or at least what they originally quoted so I went to Carman Ford. I contacted their interest sale team via web-site and they gave me the internet price, which was lower than the other dealership. Then I went in talked to Mr. Jeff Satterly about getting exactly what we wanted. There weren't many Explorer XLT’s with the 205A package with the colors I wanted, but he found one in about 20 minutes. We talked about some discounts, service plans and the trade in. There was no haggling, no frustration and they never mentioned their profit. We were able to agree on a great price for the vehicle; taxes, tags, extended warranty, gap coverage and the maintenance plan! The one thing that impressed me more than anything else at Carman was the fact that Jeff, Mike and Bob stayed with us for more than an 2 hours and near or past closing on Friday before new year’s eve to review all of the features and setup the Sync with our phones. I was very impressed with Jeff Satterly and Bob Carty. It showed that the people at Carman Ford actually cared about excellent Customer Service and pleasing the client. I just want to say thank you to them for making that extra effort. More
Carman Ford Lincoln was one of the few Lincoln dealers who had the specific MKZ hybrid I was in the market to purchase, however they were 2 hours from my home. After speaking with a number of closer deale who had the specific MKZ hybrid I was in the market to purchase, however they were 2 hours from my home. After speaking with a number of closer dealer sales representatives, I called Carman Lincoln and they immediately impressed me with their knowledge and willingness to investigate additional options I was interested in. There professional follow up to my questions, honest price negotiations and relaxed pace to the sale enabled me to build the level of trust I required to invest my time and money with their dealership. I had the pleasure of working with Neil, Andrew and Adam through the sales process and feel very comfortable recommending Carman Ford Lincoln. I do wish Carman Lincoln was closer to my home because you always wanted a trusted dealer to provide for the maintenance of your car over time. More
Adam was friendly and knowledge was unsurpassed, the dealership had the vehicle I had been searching for at a better price than anyone in the tri state area (I know because I was on the internetfor days dealership had the vehicle I had been searching for at a better price than anyone in the tri state area (I know because I was on the internetfor days)all and all this was one of the best car buying experiences I have had in a long time More
Dealership was empty besides us so they were able to process our transaction rather quickly. They were flexible on the trade-in price. Deal went very smoothly. However, we had problems in the next 30 process our transaction rather quickly. They were flexible on the trade-in price. Deal went very smoothly. However, we had problems in the next 30 days with our used car and they were very stingy on fixing problems with it. In addition it took several follow-ups to receive information on our tags we were forced to make a special trip to the dealership for them so that we didn't have to drive around with expired tags. If you have the option, I'd recommend going to another dealership. More
We had a great experience in reviewing and then purchasing our MKX. Our salesman, Jake, was responsive and knew the vehicles we reviewed from top to bottom. He guided us through the different opt purchasing our MKX. Our salesman, Jake, was responsive and knew the vehicles we reviewed from top to bottom. He guided us through the different options and gave us the information we required to make our final decision. More
Yes, I recommend this dealership because I got my 250 Van. I really enjoy how well Jeff Satlerly helped me choose a car, and find a price that fits me. Van. I really enjoy how well Jeff Satlerly helped me choose a car, and find a price that fits me. More
It was nice that Adam meet me at my truck in the rain and It was nice that Adam meet me at my truck in the rain and still had a smile on his face. He also walked to the coffee shop next door and bought me a It was nice that Adam meet me at my truck in the rain and still had a smile on his face. He also walked to the coffee shop next door and bought me a cup of coffee that he didn't have to do. He was very professional in the transaction of the used car I bought. Thanks Daniel Krygier More
Excellent service; makes you feel like your all important to them. Aims to please you above and beyond any normal expectations. They run a tight ship and strive for excelllance which is evident in their mat to them. Aims to please you above and beyond any normal expectations. They run a tight ship and strive for excelllance which is evident in their maticulous service. More