
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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We had a great experience with Carman Ford and Jeff Satterly we will deffinetly be going there for future visits. Jeff was great with helping us get what we wanted and helped get us the price we wanted Satterly we will deffinetly be going there for future visits. Jeff was great with helping us get what we wanted and helped get us the price we wanted it for. More
Adam was very professional and knowledgable. No pressure and very easy to do business with. Follow up service was good also. Adam assisted me with questions & concerns after I purchased the vehicle. His res and very easy to do business with. Follow up service was good also. Adam assisted me with questions & concerns after I purchased the vehicle. His response time is quick to phone calls. I absolutely love my Lincoln MKS I purchased from this dealer, the price was considerably lower than all the other dealerships I searched. More
Jeff Satterly and the Carman managers were all very nice and easy to work with. The price for the new car and the trade were both fair, financing was easy with Ford Credit. The bussiness manager was very and easy to work with. The price for the new car and the trade were both fair, financing was easy with Ford Credit. The bussiness manager was very througho and not pushy in finishing up the deal. We will go back when it is time for another car. More
When I pulled into Carman Ford I was met by Jeff as soon as I walked got out of my vehicle. He was friendly and not a typical pushy salesman that I have met in the past at other places. I explained to him w as I walked got out of my vehicle. He was friendly and not a typical pushy salesman that I have met in the past at other places. I explained to him what I was looking for and he new the inventory on the lot very well and took me to the truck that I had my mind set on. I would have never been able to afford that 2012 F150 without the help of Jeff, Todd, trade in folks and finance department. I explained what I was willing to spend and drove out a few hours later with the truck. With the rebates, trade in and lower interest rate they were able to meet my financial limitations. Exceptional customer service by everyone at Carman and even the people I wasn't directly dealing with were friendly. I will always recommend Carman to others and I will be back in the future for the state of the art service center and future vehicles. "Excellent Job" More
Adam & Andrew were very professional and the whole process of leasing a new Lincoln MKZ was very pleasurable. Highly recommed these two representatives. Will keep purchasing and leasing vehicles fro process of leasing a new Lincoln MKZ was very pleasurable. Highly recommed these two representatives. Will keep purchasing and leasing vehicles from Carman Ford-Lincoln. More
Adam was tremendous to work with. He listened to what we were looking for, and answered all our questions thoroughly. We were looking at various makes and dealerships, but decided to go with a Focus from C were looking for, and answered all our questions thoroughly. We were looking at various makes and dealerships, but decided to go with a Focus from Carman Ford due to Adam's professionalism. More
Purchased 2012 Ford Escape-w/101a-6 spd.Auto Trans. Salesman- Jeffrey Satterly. From the moment I entered the showroom Jeffrey introduced himself. We spent a few minutes looking at the Escape in the Salesman- Jeffrey Satterly. From the moment I entered the showroom Jeffrey introduced himself. We spent a few minutes looking at the Escape in the showroom. Then we went outside to look at the other Escapes. I chose the one in the showroom,we took it for a ride,returned and he intro-duced me to the maintenance people I would most likely be dealing with if I bought. Then we went over things on the car. After that other people from the sales group came up and introduced themselves. My price was $19,900 -( state taxes & registration fees), no optional equipment other than stated. N/A on price is because that is yet to be determined by my maintenance in a timely manner,price, etc. Called service after the sale. After the car was ready,Jeff went over the car with me.Throughout the experience Jeff offered me some very good tips on how to get maximum service from my Escape. More
The entire experience was very professional any the entire staff was extremely friendly!! I would recommend this dealership to any one interested in buying a Ford, and I feel confident that I got a gre entire staff was extremely friendly!! I would recommend this dealership to any one interested in buying a Ford, and I feel confident that I got a great deal on the vehicle I was looking for. More
Greg is very straight forward and easy to work with. No flashy tricks or pushing. Just plain but comprehensive explanation of the vehicle. The model I wanted was not readily available. So he spent several flashy tricks or pushing. Just plain but comprehensive explanation of the vehicle. The model I wanted was not readily available. So he spent several days to secure one from another dealer under agreed price, which was very good. Appreciated the effort and would have appreciated more communication through the process. Also he has a big family and is obviously a very loving father. Always like to do business with such a good person. Highly recommended. Discolure: This review was requested by Greg and the dealership. But I stand behind my words. More