
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,346 reviews
Our salesman, Andre Williams, was very personable and easy to work with. He, along with Andrew, sales manager, worked with us to make sure we were satisfied with our new car, Lincoln MKZ. Since we just g easy to work with. He, along with Andrew, sales manager, worked with us to make sure we were satisfied with our new car, Lincoln MKZ. Since we just got the car, I haven't had any experience with their service dept but I have no doubt they will provide the same great customer service. More
My name is Lisa Nichols, and my husband and I recently purchased a Lincoln MKX. Glenn Brood, awesome guy, worked us to help me purchase my "dream car". He was soooo wonderful in assisting us with our ever purchased a Lincoln MKX. Glenn Brood, awesome guy, worked us to help me purchase my "dream car". He was soooo wonderful in assisting us with our every need to ensure that we recieved exceptional service. He was able to make my dream a reality, and I cannot thank him enough for all of his help. I would also like to thank Andrew Kruek (sales manager) and Dan Miller(finance), who were magnificent!! They went above and beyond to help put all of the pieces together so that we could make the final purchase. You have the most talented, experienced, and exceptional employees. I am so excited to show off my "new dream car" and brag to everyone about how wonderful Carman Ford is!!!!!! More
Had an emergency: Brake Lights would not turn off causing battery failure. My regular service manager Steve Hudson was off. Ron was assigned to my case. Within an hour it was diagonsed as a switch problem. T battery failure. My regular service manager Steve Hudson was off. Ron was assigned to my case. Within an hour it was diagonsed as a switch problem. They located one which would be delivered late afternoon. Ron suggested I go home on the courtesy van and as soon as it arrives they will determine if they can fix it before closing. Late afternoon Ron callled and said it was in and he dispatched the van, and they installed it while they were picking me up. Ron treated me like I was a long-time regular of his. Great group. More
I took my MKT to the service area because my key fobs would not work.I thought the batteries were dead.Come to find out it was discovered that there was a virus in the system.Everyone worked diligently o would not work.I thought the batteries were dead.Come to find out it was discovered that there was a virus in the system.Everyone worked diligently on getting this fixed. I am extremely happy with them. They earned my business. More
This was my 9th vehicle in 25 years I've bought from Carman Ford and I have never had a bad experience. They are always receptive of my needs and patient with my decision. They never rush or make me f Carman Ford and I have never had a bad experience. They are always receptive of my needs and patient with my decision. They never rush or make me feel pressured. More
My husband and I literally were going to the parts department and ended up trading in my car. The experience could not have been any better. We have purchased several Fords in the last 18 years ... department and ended up trading in my car. The experience could not have been any better. We have purchased several Fords in the last 18 years ... all of which from the same dealership. We move out of state to DE and are very pleased with Carman and intend to stick with them. More
Buying my new car at Carman was a great experience - I would recommend this dealership to everyone who wants a "no hassle" experience to buying a car would recommend this dealership to everyone who wants a "no hassle" experience to buying a car More
Have been dealing with Carman Lincoln since 1959, and find their sales and service to be excellent, even with the newer and older personal turnover. find their sales and service to be excellent, even with the newer and older personal turnover. More
I have been a Carman Ford/Lincoln for over 20 Years. During that time I have suggested to others that they should deal with them, because they always give you a fair deal when you buy a car, and excel During that time I have suggested to others that they should deal with them, because they always give you a fair deal when you buy a car, and excellent service in the Service and Body Shop when repairs are needed.I have always dealt with Ron Culley in the service Department and tell my friends that he is the man they should ask for also. More