Carman Ford Lincoln

This is my second purchase from Carman Ford they havd made both my new truck purchases a pleasurable experiance and I look forword to doing business with them in the future. I would definetly refer them made both my new truck purchases a pleasurable experiance and I look forword to doing business with them in the future. I would definetly refer them to others. Jeffery was very knowlegable and helpful to make this transaction as smooth as possible. Thanks Guys Bill Thom More

Everyone at this dealership that we spoke to was very friendly. We looked at a Lincoln MKT with Matt Rhoades. He helped answer all of our questions and was very knowledgable about the vehicle, which is v friendly. We looked at a Lincoln MKT with Matt Rhoades. He helped answer all of our questions and was very knowledgable about the vehicle, which is very important. On our test drive, he showed us all of the unique features on the MKT and how everything worked. He was a great resource with any and all questions we've had. Andrew Kruek was also very friendly and helpful. Together, these two employees helped us find the exact MKT we wanted, and made the car buying experience a great one! Neil Springer was very helpful in explaining all of the financial details, and was also, not surprisingly, very friendly. More

Hi My name is Ernestine Davis and I own a 2009 Ford Flex. I have recently took my vehicle to Carman Ford for service and the service was excellent. I had the pleasure of working with Steve Hudson and John He I have recently took my vehicle to Carman Ford for service and the service was excellent. I had the pleasure of working with Steve Hudson and John Henry during my visit and they really put me first and made me feel like a V.I.P. I will ALWAYS be a customer thanks to MR.Hudson and Mr.Henry's great customer service skills. More

I am writing this review because of excellent customer service from all the employees at at the body shop. I must say all that I came in contact with treating me very well. the service was excellent, I service from all the employees at at the body shop. I must say all that I came in contact with treating me very well. the service was excellent, I am am very pleased with the service and the body work that was done to my car.. I give you ten star... I love my car it look brand new...thank you very much, you all are so kind to me. Very special thank to my contact person-Harry Hitchens your customer service & respect is very excellent.... Thank you Carmen Ford for having great people to work for your company, I am a satisfied customer...You will always get my business...and other I will recommend you to my family & friends.... Sincerely Yours Arlene D. Coleman More

Adam was a great help to my husband and me. I would recommend Carman Ford to my family and friends. Which is saying alot for I have not had a very good history with the Carman dealerships. (Carman Dod recommend Carman Ford to my family and friends. Which is saying alot for I have not had a very good history with the Carman dealerships. (Carman Dodge)in perticular. Everyone was helpful, friendly and very perfessional. I was very happy buying a 2012 Ford Feista from Carman Ford and Lincoln. Thank you Melissa and Timothy Seibert More

My daughter went automobile shopping for her first time. She had a great experience at Carman Ford. She is very happy with her purchase. Mike and Greg made her first purchase an enjoyable experience. She had a great experience at Carman Ford. She is very happy with her purchase. Mike and Greg made her first purchase an enjoyable experience. More

This was an amazing car buying experience. Adam Johnson spent so much time and energy making sure I knew what I was buying and that I was happy with my purchase. The manager, Andrew Krueck worked well wit spent so much time and energy making sure I knew what I was buying and that I was happy with my purchase. The manager, Andrew Krueck worked well with the sales consultant and I felt completely comfortable with the buying process. The manager also made sure I was completely satisfied with my purchase and no detail was left undone. The last part was the finance and that went seamless with Daniel Miller. I must say they have an amazing team at Carman Ford-Lincoln. The service department did an outstanding job detailing my new Ford Focus. When I first saw the car, I got very excited; it was so beautiful. All in all, I can't think of much more they could have done for me. Adam Johnson took hours explaining the car, setting up the sync, setting up pairing my phone, my garage door opener, showing me the service dept and making my first appointment including explaining my road side assistance. I could go on and on. I would highly recommend this team and dealership to anyone who is interested in getting a wonderful car and a positive experience at the same time. More

Greg was very attentaive to our needs and did everything possible to make this a great buying expierence. Have dealt with this dealership before and would highly recommend them. possible to make this a great buying expierence. Have dealt with this dealership before and would highly recommend them. More

Called into Carman Lincoln around 5:00 p.m. to see if there was an opening that night for a routine oil change on my Lincoln Town Car that I had just purchased from a private party. I was given an appoi there was an opening that night for a routine oil change on my Lincoln Town Car that I had just purchased from a private party. I was given an appointment for that same night and arrived a few minutes early. My assigned service advisor Ron Culley was very friendly and also took the time to explain the service that my Town Car was going to have and was very knowledgeable. Excellent customer service and it's people like Ron that will keep me coming back to this dealership for additional future service on my Town Car. More

We just purchased a 2012 Ford Fusion SEL from Carman Ford. We started looking at new cars about a year prior and spoke with Greg about an Explorer. WE looked at other dealerships (everyone on Rt 13 ov Ford. We started looking at new cars about a year prior and spoke with Greg about an Explorer. WE looked at other dealerships (everyone on Rt 13 over the year we were looking)and I can say that this was the lowest pressure atmosphere we encountered. After fine tuning what our needs really were, we decided to go with a fuel efficient car vice another SUV (we traded a Mercury Mariner). Thus, we started looking at the redesigned Focus. About this time we brought in our trade for inspection. Turns out that a loud road noise we originally attributed to alignment was not in fact due to tire wear or even an alignment problem, but that the rear end on our Mercury was almost completely shot. It could have gone at any minute, potentially leaving my wife and son stranded. Greg and his manager worked out for us to take a loaner vehicle until the car that we ordered came in. Absolutely wonderful of them to provide this service when we could have been out of pocket for a rental. When our car came in, we had some concerns about the new technology in the transmission. There was no pressure at any time (because the concern was documented in eboards and Ford blogs, and really turned out to be benign, a functional characteristic of the DCT) to continue the purchase of the Focus and instead we went with the established final year production of the current body style Fusion SEL. If you're reading this and thinking "make up your mind!", I felt the same way. Greg and the compliment of managers at the dealership however, provided us with information and ensured we were 100% satisfied with our experience at each turn. They showed understanding every step of the way when I feel that other dealerships/salespersons would have thrown in the towel on us. I would HIGHLY recommend Greg Grimaldi and this dealership to anyone in the market for ANY vehicle sold at Carman. I can comfortably say that they took a rather bleak and unsure situation and turned it into one of the lowest stress, easiest carbuying experiences of my life. More