Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Good experience all the way around. Informed, knowledgeable employees. We went to this dealership because of the reputation and the type of vehicle which I wanted to purchase. I will let you kn knowledgeable employees. We went to this dealership because of the reputation and the type of vehicle which I wanted to purchase. I will let you know when I have to get a service performed on the vehicle whether I am still satisfied. More
It was a Monday night a half hour before closing time when I called Carman Ford and asked if they had any Ford Focus's in stock. The manager quickly answered how many and told me about the current incent when I called Carman Ford and asked if they had any Ford Focus's in stock. The manager quickly answered how many and told me about the current incentive. I asked if I could stop by and test drive, he said yes. So I test drove and was really impressed with the quality of the car. The salesman drove with us and explained alot of the features, and by the way I really needed someone to explain all of the buttons! My old car was going on 18 years old and one could imagine what I didn't have in that car, but with all due respect, it was a good running car. So Tuesday comes and I still hadn't made a decision, in fact, I went to another dealership. My husband was NOT impressed with those cars, he went back up the road to tell the sales manager where I was. Next thing I know here comes my husband and he picks me up and takes me back to Ford. Everyone at the dealership was super courteous, made me feel 'at home', and very, very patient. Due to my indecisiveness the dealership stayed open late just for me two nights in a row. Finally Wednesday I went back to the dealership for one more look and knew the Focus was for me. It's getting great mileage and they told me I can stop in anytime for any technical assistance on the 'buttons', because there sure are alot! Thank you Carman for your time and I highly recommend your dealership. More
I had my car repaired after a small accident. During my experience I felt well cared for from beginning to end. Siobian was fantastic to work with. The service was great! experience I felt well cared for from beginning to end. Siobian was fantastic to work with. The service was great! More
Adam was extremely well versed in all aspects of the vehicle and did a great job helping me decide on the best vehicle for me and my budget/needs when comparing a couple of different models. I'm glad vehicle and did a great job helping me decide on the best vehicle for me and my budget/needs when comparing a couple of different models. I'm glad he's a young guy, I think he's my Lincoln sales person for life. Happy to refer anyone I know looking for a car to Adam. More
I just purchased my third Mustang from Carman. I feel comfortable & welcome there. The atmosphere is friendly & professional. I feel I got a fair deal for my new 2013 Mustang. No problem recommending comfortable & welcome there. The atmosphere is friendly & professional. I feel I got a fair deal for my new 2013 Mustang. No problem recommending them to anyone. More
This is my second purchase from Carman Ford they havd made both my new truck purchases a pleasurable experiance and I look forword to doing business with them in the future. I would definetly refer them made both my new truck purchases a pleasurable experiance and I look forword to doing business with them in the future. I would definetly refer them to others. Jeffery was very knowlegable and helpful to make this transaction as smooth as possible. Thanks Guys Bill Thom More
Everyone at this dealership that we spoke to was very friendly. We looked at a Lincoln MKT with Matt Rhoades. He helped answer all of our questions and was very knowledgable about the vehicle, which is v friendly. We looked at a Lincoln MKT with Matt Rhoades. He helped answer all of our questions and was very knowledgable about the vehicle, which is very important. On our test drive, he showed us all of the unique features on the MKT and how everything worked. He was a great resource with any and all questions we've had. Andrew Kruek was also very friendly and helpful. Together, these two employees helped us find the exact MKT we wanted, and made the car buying experience a great one! Neil Springer was very helpful in explaining all of the financial details, and was also, not surprisingly, very friendly. More
Hi My name is Ernestine Davis and I own a 2009 Ford Flex. I have recently took my vehicle to Carman Ford for service and the service was excellent. I had the pleasure of working with Steve Hudson and John He I have recently took my vehicle to Carman Ford for service and the service was excellent. I had the pleasure of working with Steve Hudson and John Henry during my visit and they really put me first and made me feel like a V.I.P. I will ALWAYS be a customer thanks to MR.Hudson and Mr.Henry's great customer service skills. More
I am writing this review because of excellent customer service from all the employees at at the body shop. I must say all that I came in contact with treating me very well. the service was excellent, I service from all the employees at at the body shop. I must say all that I came in contact with treating me very well. the service was excellent, I am am very pleased with the service and the body work that was done to my car.. I give you ten star... I love my car it look brand new...thank you very much, you all are so kind to me. Very special thank to my contact person-Harry Hitchens your customer service & respect is very excellent.... Thank you Carmen Ford for having great people to work for your company, I am a satisfied customer...You will always get my business...and other I will recommend you to my family & friends.... Sincerely Yours Arlene D. Coleman More
Adam was a great help to my husband and me. I would recommend Carman Ford to my family and friends. Which is saying alot for I have not had a very good history with the Carman dealerships. (Carman Dod recommend Carman Ford to my family and friends. Which is saying alot for I have not had a very good history with the Carman dealerships. (Carman Dodge)in perticular. Everyone was helpful, friendly and very perfessional. I was very happy buying a 2012 Ford Feista from Carman Ford and Lincoln. Thank you Melissa and Timothy Seibert More