Carman Ford Lincoln

Adam Johnson sold me my vehicle and he made the experience very satisfying. Adam is an extremely friendly gentleman who was very hardworking and helpful with the purchase of my car. I would defini experience very satisfying. Adam is an extremely friendly gentleman who was very hardworking and helpful with the purchase of my car. I would definitely recommend linking up with Adam Johnson at Carman Ford Lincoln to buy a car! More

Andrew is very personable and accommodating. He and Glenn worked diligently to find the car that we liked and make us a good deal at the same time. We spent about 4 to 5 hours with them. They went out of t worked diligently to find the car that we liked and make us a good deal at the same time. We spent about 4 to 5 hours with them. They went out of their way to make us comfortable. They offered to send us to lunch with one of their cars. Once we decided on the car we wanted, Glenn made sure the vehicle was properly cleaned, even sending it back to the shop to be redone because of a small mark on the steering wheel. I would recommend them to my friends any time. More

Great customer service , Adam was VERY accomadating with Great customer service , Adam was VERY accomadating with meeting all of our needs and d exceeded are expectations. I have to admit I am not a big f Great customer service , Adam was VERY accomadating with meeting all of our needs and d exceeded are expectations. I have to admit I am not a big fan shopping for vehicles. Being a woman all I really care about is that I can put the key in and it looks good. Adam made the entire sale process easy and actually kind of fun for me. Of course my husband and him talked alot about the engine, gas milage, and other boring stuff for me but Adam could see that I could care less about these facts and took the back seat as I drove the truck and tested every little button and gadget I could find.I have to give him alot of credit as he stepped outside the box by not only pleasing my husband with his new toy but reconized that I was also part of the process. For a younger man he was smart to know that a happy life means a happy wife!!!!! More

Have been a Chevy man all of my driving life. Worked for GM for 43yrs. Adam changed my my mind about Fords & Ford dealers. The best service I have ever had in a dealer ship. Adam is very friendly & knowledg GM for 43yrs. Adam changed my my mind about Fords & Ford dealers. The best service I have ever had in a dealer ship. Adam is very friendly & knowledgable. We didn't have to walk around the lot in the heat, he drove us around in an AC cooled car. Everyone was very friendly to us and to our fur baby FeFe. Very dog friendly place. More

The best experience I have ever had buying a new car. Jeff made my buying experience a good one. No presser and had time to think about my choice of car and trim level. Jeff made my buying experience a good one. No presser and had time to think about my choice of car and trim level. More

Absolutely awesome! I think they did a wonderful job and timely too! They were very helpful, nice good customer service. I would recommend this auto body shop to everyone. Thank you timely too! They were very helpful, nice good customer service. I would recommend this auto body shop to everyone. Thank you More

Greg and Todd were friendly, welcoming, knowledgeable, and worked very hard to make my experience pleasant. I feel like I can call with concerns or questions. and worked very hard to make my experience pleasant. I feel like I can call with concerns or questions. More

This was our first visit to Carman Ford. I would say it was one of the best experiances we have had with a car dealer. Mike Krul was very knolageable about the truck we were looking at and very patient. Th was one of the best experiances we have had with a car dealer. Mike Krul was very knolageable about the truck we were looking at and very patient. The staff was friendly. We would, without hesitation, recommend Carman to all our friends and family who are in the market for a new vechile. More

I had a good experience coming to Carman Ford. Jeff was very good. He did not pressure me. He was very knowledgeable about the hybrid. He was able to answer all my questions. I will return in the future f very good. He did not pressure me. He was very knowledgeable about the hybrid. He was able to answer all my questions. I will return in the future for car maintenece. I will be free in recommending the dealership to others. Neil was gracious. He worked with me uninterupted. Thank you Marie Wright More

Carman provided outstanding customers service before, during, and after the sale. When I found what looked and felt like a chip in my windshield the day after I bought my car, they looked at it and, had during, and after the sale. When I found what looked and felt like a chip in my windshield the day after I bought my car, they looked at it and, had it been a chip, would have done whatever was necessary to fix it. They didn't have to. They could have said you didn't see it the day before, it's your problem. And when I had difficulties getting voice control to work with my MP3 player (due to a huge music collection), the sales staff spent an hour working with me to get it to work. When they weren't successful, they escalated the issue to experts within Ford and followed-up with me. This was a week after the sale. I've dealt with many dealerships. Most seem to look at customers as marks to be conned. Carman is different. They look at us as customers and recognizes that if they perform well now, we're likely to be repeat customers. They also recognize that customers are busy and it isn't always easy for someone to just stop by the dealership. So, they are more than happy to answer any questions they can over the phone or e-mail - including doing multiple vehicle searches and sending electronic copies of the window stickers to customers so they can see everything that's on the vehicle and the detailed list price without having to go to the dealership. Customer service is worth it's weight on gold. Carman has definitely earned my future business. If I decide to buy another Ford or Lincoln in the future - even if I were to move to Baltimore, I'm make the trip back to Carman to make my purchase. More