
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I've dealt with Glenn Brood for 21 years and he's very knowlegdable about my needs and always gives me a great deal. The service department is well-organized and, in the past, has always had my car re knowlegdable about my needs and always gives me a great deal. The service department is well-organized and, in the past, has always had my car ready as promised. More
The whole staff went out of their way to ensure that we had an excellent experience. They made every attempt to assure that we were satisfied with our purchase. The entire management staff took the time to had an excellent experience. They made every attempt to assure that we were satisfied with our purchase. The entire management staff took the time to come introduce themselves to me and my family and answer any questions we had. More
This is the third Ford F150 we've purchased from this dealer. The reason is quality truck with equally high quality sales and service.Walter Gatling was our sales rep, and he took great pains to go over dealer. The reason is quality truck with equally high quality sales and service.Walter Gatling was our sales rep, and he took great pains to go over the truck to make sure we were completely satisfied and comfortable, before we left the showroom. Todd Brabender continued to make our purchase an enjoyable one with satisfaction his number one concern. Neil Springer tied up the financial end without a hitch. They are truly a team that works well together. More
Mike was great to work with and I would recommend him. Every body that assisted in the sale anawered our questions and they did dot push us. This car was for my wife. When I am ready for a new car I will Every body that assisted in the sale anawered our questions and they did dot push us. This car was for my wife. When I am ready for a new car I will consider Carman. More
This purchse was for a 2013 Ford Escape. We purchase a new vehicle every 4 years for me and my wife staggered by 2 years. This was our third Escape. We keep coming back because the dealership is always new vehicle every 4 years for me and my wife staggered by 2 years. This was our third Escape. We keep coming back because the dealership is always fair with pricing, and very accomodating with requests. We found Guy Jr. to be very informative about this newly redesigned Escape. Usually through my own research, I know more about the vehicle than the sales staff, however, even though the vehicle was brand new, with major design changes, Guy Jr. knew the vehicle as much as I did. He was very friendly and a pleasure to work with. Todd handeled the transaction of ordering the vehicle, and was always knowledable about the status of our order. We had sold our 2008 Escape, and had to rent a car while we waited for our new one. Todd was always friendly when I called to bug him about the status. Oerall I will very likely return in 4 years to negotiate our next Ford purchase! More
I visited Carman with my mom, as she recommended that we shop their for my car. As soon as we opened the door the employees greeted us and made sure we were helped. Adam was our salesman. He was by far the shop their for my car. As soon as we opened the door the employees greeted us and made sure we were helped. Adam was our salesman. He was by far the nicest salesman I've ever worked with. He explained all the features of the car I was looking at and was completely honest about everything I asked. The whole time we were there, employees offered us drinks and snacks and even offered to go to Dunkin Donuts for us. Once we decided to buy the car, the car was immediately taken to get detailed and to have a full tank of gas. While my mom was signing papers, Adam took me to my car and went over everything that I would need to know about my new car and even set up my Bluetooth from my phone to the car. Overall my experience was amazing and for now on I am recommending this dealership to anyone that is thinking about purchasing a new or used car. More
Got body work done here and they did an amazing job! Would recommed it to anyone!Been to other body shops before and this by far is the best one I have been to! I was in and out each time i was there th Would recommed it to anyone!Been to other body shops before and this by far is the best one I have been to! I was in and out each time i was there the people were friendly and the work on my car was amazing and my car was sooo clean after i got it back!! They took care of me, best customer service ive seen in a long time! More
I have nothing to say but good things about my rep Harry Hitchens and the work that was performed. I had three cars repaired at Carman and each time the service was great. I never was blindsided with any ot Hitchens and the work that was performed. I had three cars repaired at Carman and each time the service was great. I never was blindsided with any other expenses. Thanks Harry for taking good care of me.:) More
Thank You Jeff for all you do,customer service with respect, honor and class. After having problems with a recent purchase, Jeff jumped right in to correct the issue, Jeff is the go to salesman. Jeff respect, honor and class. After having problems with a recent purchase, Jeff jumped right in to correct the issue, Jeff is the go to salesman. Jeff gets my Triple A Award, attentive, awesome, associate. That is why Carman Ford is number 1 in the buisness, another satisfied consumer. More