Carman Ford Lincoln

This purchse was for a 2013 Ford Escape. We purchase a new vehicle every 4 years for me and my wife staggered by 2 years. This was our third Escape. We keep coming back because the dealership is always new vehicle every 4 years for me and my wife staggered by 2 years. This was our third Escape. We keep coming back because the dealership is always fair with pricing, and very accomodating with requests. We found Guy Jr. to be very informative about this newly redesigned Escape. Usually through my own research, I know more about the vehicle than the sales staff, however, even though the vehicle was brand new, with major design changes, Guy Jr. knew the vehicle as much as I did. He was very friendly and a pleasure to work with. Todd handeled the transaction of ordering the vehicle, and was always knowledable about the status of our order. We had sold our 2008 Escape, and had to rent a car while we waited for our new one. Todd was always friendly when I called to bug him about the status. Oerall I will very likely return in 4 years to negotiate our next Ford purchase! More

I visited Carman with my mom, as she recommended that we shop their for my car. As soon as we opened the door the employees greeted us and made sure we were helped. Adam was our salesman. He was by far the shop their for my car. As soon as we opened the door the employees greeted us and made sure we were helped. Adam was our salesman. He was by far the nicest salesman I've ever worked with. He explained all the features of the car I was looking at and was completely honest about everything I asked. The whole time we were there, employees offered us drinks and snacks and even offered to go to Dunkin Donuts for us. Once we decided to buy the car, the car was immediately taken to get detailed and to have a full tank of gas. While my mom was signing papers, Adam took me to my car and went over everything that I would need to know about my new car and even set up my Bluetooth from my phone to the car. Overall my experience was amazing and for now on I am recommending this dealership to anyone that is thinking about purchasing a new or used car. More

Got body work done here and they did an amazing job! Would recommed it to anyone!Been to other body shops before and this by far is the best one I have been to! I was in and out each time i was there th Would recommed it to anyone!Been to other body shops before and this by far is the best one I have been to! I was in and out each time i was there the people were friendly and the work on my car was amazing and my car was sooo clean after i got it back!! They took care of me, best customer service ive seen in a long time! More

I have nothing to say but good things about my rep Harry Hitchens and the work that was performed. I had three cars repaired at Carman and each time the service was great. I never was blindsided with any ot Hitchens and the work that was performed. I had three cars repaired at Carman and each time the service was great. I never was blindsided with any other expenses. Thanks Harry for taking good care of me.:) More

Thank You Jeff for all you do,customer service with respect, honor and class. After having problems with a recent purchase, Jeff jumped right in to correct the issue, Jeff is the go to salesman. Jeff respect, honor and class. After having problems with a recent purchase, Jeff jumped right in to correct the issue, Jeff is the go to salesman. Jeff gets my Triple A Award, attentive, awesome, associate. That is why Carman Ford is number 1 in the buisness, another satisfied consumer. More

I would like to thank the Carman Group for the excellent customer service they provide me when I purchased my 2002 Ford F150. I started my sales experence with Doug Walton and Adam Johnson came in and close customer service they provide me when I purchased my 2002 Ford F150. I started my sales experence with Doug Walton and Adam Johnson came in and closed the deal. Both salesmen were very professional in the way they handled my sale. I also had a service issue that was taken care of in a timely manor and was fixed correctly the first time, with the assistance of Doug Lindell. Thanks again for the sales/service, I will be returning to the Carman Group for my next vechicle purchase. Sincerly, Brian E. O'Neal order #140363 More

My wife and I felt very comfortable in or dealings with Carman Ford. Everyone was very responsive and eager to assist us. We are previous customers, and the business manager actually remembered us! The l Carman Ford. Everyone was very responsive and eager to assist us. We are previous customers, and the business manager actually remembered us! The large new car inventory made it easy to select the perfect vehicle to meet our needs. Our transaction went very smoothly and, once again, we are completely satisfied. More

This is the second time I've had to use Carman to get my car repaired. Both times Harry Hitchens was my rep. An absolutely superb rep, Harry is the epitome of customer service. He is timely in his responses car repaired. Both times Harry Hitchens was my rep. An absolutely superb rep, Harry is the epitome of customer service. He is timely in his responses, accurate, and super friendly. You simply won't find anyone easier to deal with. More

our experience was top notch, greg assisted my husband & i, he listened to our every need. Overall, every one who we came in contact with was gracious,well versed & willing to make the sale as painless & & i, he listened to our every need. Overall, every one who we came in contact with was gracious,well versed & willing to make the sale as painless & wonderful as possible! We thank you all, special thanks to greg for making me a happy lady driving home.... More

Jeff was highly recommended to me and purchasing a car from Jeff was a wonderful experience! Jeff was patient, understanding, truly listened to my answers and what I was looking for in my new car. I neve from Jeff was a wonderful experience! Jeff was patient, understanding, truly listened to my answers and what I was looking for in my new car. I never felt any pressure at all, I felt very relaxed and treated with respect. Everyone at Carman Ford was a pleasure to work with and it was obvious they wanted to be sure I was 100% satisfied with my experience (which I was!) I will highly recommend Jeff and Carman to anyone I know who mentions they are looking for a new Ford! Thank you! jenn ford More