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Carman Ford Lincoln

New Castle, DE

4.9
1,341 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,341 reviews

April 08, 2023

Fantastic, patient and respectful service for a MomMom whose retiring vehicle is a 2005 Explorer with almost 300,00 miles on it and no fancy anything. Mike is a great explainer and good at anticipating qu More

by Delaware MomMom
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Robinson
Apr 10, 2023 -

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new ride. Carman..Driven by the Best. Celebrating 50 years of serving our community.

April 06, 2023

Michael was very polite, and took his time with explaining things that I didn’t understand due to this being my first time purchasing a vehicle off the lot. More

by Faithe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
Apr 07, 2023 -

Carman Ford Lincoln responded

Thank you Faithe for the kind comments and 5 star review. We appreciate you taking the time to review Carman Ford and are happy to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman..Driven by the Best! Celebrating 50 years of serving ur community.

April 03, 2023

Excellent service. Friendly, no pressure sales. Great family business. I would recommend them highly. Thanks for taking care of us. More

by lss77
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaine Fasy, Michael Robinson
Apr 04, 2023 -

Carman Ford Lincoln responded

Thank you for the nice comments. We appreciate you taking the time to review Carman Lincoln. We are happy to have you as a member of the Carman Lincoln customer family. Enjoy your new Lincoln. Carman..Driven by the Best! Celebrating 50 years of serving our community.

April 01, 2023

I came in with a 2015 Fusion and left with a 2017 MKC real quick. Scott really knows what he is doing and is really patient with a great sense of humor. I would definitely recommend going here for buying More

by leovaldiviaivarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Carman Ford Lincoln responded

Thnk you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new to you ride! Carman..Driven by the Best! Celebrating 50 years of serving our community.

March 31, 2023

Mike was a great salesman. Very patient and informative of the car and the sales process. Couldn't have asked for a better car buying experience. More

by byrdee8499
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
Apr 01, 2023 -

Carman Ford Lincoln responded

Thank you for the great comments. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new ride! Carman..Driven by the Best! Celebrating 50 years of serving our community.

March 30, 2023

This was probably the quickest and easiest vehicle sale that we’ve ever experienced. I completed the application at my house and everything was approved over the phone that day. I spent maybe 30 mins signi More

by Bearflumer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Robinson
Mar 31, 2023 -

Carman Ford Lincoln responded

Thank you for the incredible comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to welcome you to the Carman Ford customer family. Let us know if you need anything else. We are here for you after the sale. Enjoy your new truck! Carman..Driven by the Best! Celebrating 50 years of serving our community.

March 29, 2023

Great experience with my factory order at Carman! Great customer service from everyone and would recommend to anyone looking for a new or pre-owned vehicle! Will be coming down from Jersey for all Tr More

by georgejr1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Carman Ford Lincoln responded

Thank you George for the incredible comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are excited to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman.. Driven by the Best! Celebrating 50 years of serving our customers.

March 28, 2023

Excellent, fast, easy and no stress! Perfect for busy people . Thank you Scott for getting me on and out quicker then a sit down dinner. More

by sssponsell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Carman Ford Lincoln responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new ride. Carman...Driven by the Best. Celebrating 50 years of serving our community.

March 27, 2023

The dealer was great. Took time for us to compare different vehicles. Asked opinions of myself and my wife who requested to sit in the back because you can tell more abou More

by CAPTRANDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Carman Ford Lincoln responded

Thank you Randy for the kind comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are excited to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman..Driven by the Best and celebrating 50 years of serving our community.

March 27, 2023

Vincent and the rest of the staff were awesome to work with and made the whole deal easy from start to finish! More

by wilmington0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Carman Ford Lincoln responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman...Driven by the Best. Celebrating 50 years of serving our community.

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