
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I have been going to Carman Ford for over 10 years. The reason I always return to buy is the great customer service from the sales to the service department. I have been dealing with Mike Krull since my ve reason I always return to buy is the great customer service from the sales to the service department. I have been dealing with Mike Krull since my very first purchase. His honesty and willing to help my needs for my purchases are above and beyond excellent. My recent purchase on 10/13/2012 was a great experience. I always leave knowing I have received the best deal possible and I'm treated like a person not a sale. It is very nice to walk in the delaership and evryone calls you by your name. The staff always makes it a point to say hello and its amazing how they actually remember most of thier customers even if they havent seen them in a couple of years. That is why customers highly recomend this dealership. My hats off to Carman for thier great customer service and thier personal touch that adds to every thing they do. My ford f150 is a great buy and im very happy how I was shown all the features and before I left I felt completely informed on my new truck. Thank you Mike Krull and sales team for the great experience. William Rushon Bear De More
Adam Johnaon was pleasant, knowledgable, personable, and professional. We enjoyed working with him. He was not pushy, but persistent. A credit to the Carman staff. professional. We enjoyed working with him. He was not pushy, but persistent. A credit to the Carman staff. More
Jeff was absolutely terrific. He was very knowledgeable and had all the answers. He and the dealership were extremely accomodating. They did so much to make sure that I got exactly what I was asking for. and had all the answers. He and the dealership were extremely accomodating. They did so much to make sure that I got exactly what I was asking for. It was the best experience I've ever had buying a new car!!! I would recommend them(and have already)! More
This is the second vehicle I have purchased from the Carman Group. I returned to Carman because my first experience 4 years ago was so outstanding. From the minuet I arrived at Carman Ford I was treated Carman Group. I returned to Carman because my first experience 4 years ago was so outstanding. From the minuet I arrived at Carman Ford I was treated like a old friend. My salesman, Jeff Satterly was very helpful and made my purchase this time around so easy and smooth. I would recommend the Carman Group, Ford or Dodge, to any person looking to buy a new or used vehicle. There is no need to shop around, Carman is the only place you need to go. Be sure to ask for Jeff, he was an amazing salesman. More
Our family has bought or leased 10 vehicles from Carman Ford and we have never had a problem with them. Each transaction was smooth and comfortable. In this latest purchase, Jeff was thorough, knowledgea Ford and we have never had a problem with them. Each transaction was smooth and comfortable. In this latest purchase, Jeff was thorough, knowledgeable and friendly. Dan from Finance worked to find us financing despite our abysmal credit history. They have always, and continue to be, a model franchise for Ford and should be considered the Gold standard for other dealerships to copy. More
I've dealt with Glenn Brood for 21 years and he's very knowlegdable about my needs and always gives me a great deal. The service department is well-organized and, in the past, has always had my car re knowlegdable about my needs and always gives me a great deal. The service department is well-organized and, in the past, has always had my car ready as promised. More
The whole staff went out of their way to ensure that we had an excellent experience. They made every attempt to assure that we were satisfied with our purchase. The entire management staff took the time to had an excellent experience. They made every attempt to assure that we were satisfied with our purchase. The entire management staff took the time to come introduce themselves to me and my family and answer any questions we had. More
This is the third Ford F150 we've purchased from this dealer. The reason is quality truck with equally high quality sales and service.Walter Gatling was our sales rep, and he took great pains to go over dealer. The reason is quality truck with equally high quality sales and service.Walter Gatling was our sales rep, and he took great pains to go over the truck to make sure we were completely satisfied and comfortable, before we left the showroom. Todd Brabender continued to make our purchase an enjoyable one with satisfaction his number one concern. Neil Springer tied up the financial end without a hitch. They are truly a team that works well together. More