Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Jeff was absolutely terrific. He was very knowledgeable and had all the answers. He and the dealership were extremely accomodating. They did so much to make sure that I got exactly what I was asking for. and had all the answers. He and the dealership were extremely accomodating. They did so much to make sure that I got exactly what I was asking for. It was the best experience I've ever had buying a new car!!! I would recommend them(and have already)! More
This is the second vehicle I have purchased from the Carman Group. I returned to Carman because my first experience 4 years ago was so outstanding. From the minuet I arrived at Carman Ford I was treated Carman Group. I returned to Carman because my first experience 4 years ago was so outstanding. From the minuet I arrived at Carman Ford I was treated like a old friend. My salesman, Jeff Satterly was very helpful and made my purchase this time around so easy and smooth. I would recommend the Carman Group, Ford or Dodge, to any person looking to buy a new or used vehicle. There is no need to shop around, Carman is the only place you need to go. Be sure to ask for Jeff, he was an amazing salesman. More
Our family has bought or leased 10 vehicles from Carman Ford and we have never had a problem with them. Each transaction was smooth and comfortable. In this latest purchase, Jeff was thorough, knowledgea Ford and we have never had a problem with them. Each transaction was smooth and comfortable. In this latest purchase, Jeff was thorough, knowledgeable and friendly. Dan from Finance worked to find us financing despite our abysmal credit history. They have always, and continue to be, a model franchise for Ford and should be considered the Gold standard for other dealerships to copy. More
I've dealt with Glenn Brood for 21 years and he's very knowlegdable about my needs and always gives me a great deal. The service department is well-organized and, in the past, has always had my car re knowlegdable about my needs and always gives me a great deal. The service department is well-organized and, in the past, has always had my car ready as promised. More
The whole staff went out of their way to ensure that we had an excellent experience. They made every attempt to assure that we were satisfied with our purchase. The entire management staff took the time to had an excellent experience. They made every attempt to assure that we were satisfied with our purchase. The entire management staff took the time to come introduce themselves to me and my family and answer any questions we had. More
This is the third Ford F150 we've purchased from this dealer. The reason is quality truck with equally high quality sales and service.Walter Gatling was our sales rep, and he took great pains to go over dealer. The reason is quality truck with equally high quality sales and service.Walter Gatling was our sales rep, and he took great pains to go over the truck to make sure we were completely satisfied and comfortable, before we left the showroom. Todd Brabender continued to make our purchase an enjoyable one with satisfaction his number one concern. Neil Springer tied up the financial end without a hitch. They are truly a team that works well together. More
Mike was great to work with and I would recommend him. Every body that assisted in the sale anawered our questions and they did dot push us. This car was for my wife. When I am ready for a new car I will Every body that assisted in the sale anawered our questions and they did dot push us. This car was for my wife. When I am ready for a new car I will consider Carman. More
This purchse was for a 2013 Ford Escape. We purchase a new vehicle every 4 years for me and my wife staggered by 2 years. This was our third Escape. We keep coming back because the dealership is always new vehicle every 4 years for me and my wife staggered by 2 years. This was our third Escape. We keep coming back because the dealership is always fair with pricing, and very accomodating with requests. We found Guy Jr. to be very informative about this newly redesigned Escape. Usually through my own research, I know more about the vehicle than the sales staff, however, even though the vehicle was brand new, with major design changes, Guy Jr. knew the vehicle as much as I did. He was very friendly and a pleasure to work with. Todd handeled the transaction of ordering the vehicle, and was always knowledable about the status of our order. We had sold our 2008 Escape, and had to rent a car while we waited for our new one. Todd was always friendly when I called to bug him about the status. Oerall I will very likely return in 4 years to negotiate our next Ford purchase! More