Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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My 2008 Ford Escape had damaged front bumper as a result of someone backing into it in the driveway. It looked pretty bad when I brought it in; however, once the Carmen Auto Body guys finished with it, the of someone backing into it in the driveway. It looked pretty bad when I brought it in; however, once the Carmen Auto Body guys finished with it, the car looked perfect. No signs of the previous damage. They even washed the car. I was absolutely satisfied with the finished product. Thank you for doing such a good job! More
I came into the dealership not expecting to purchase a car, but the staff was so willing to work with me and negotiate to meet my needs that I ended up leaving with a car that I absolutely love and never car, but the staff was so willing to work with me and negotiate to meet my needs that I ended up leaving with a car that I absolutely love and never thought I would be able to afford! More
This the 4th vehicle we have purchased @ Carman and I have never been disappointed. Customer Service is the "Best" in sales and service. Thank you have never been disappointed. Customer Service is the "Best" in sales and service. Thank you More
Mike was very helpful in our decision in purchasing a new Ford F-150. Mike was very knowledgable as well as persistent, but he made me feel at home during the buying process. Very good experience ! Ford F-150. Mike was very knowledgable as well as persistent, but he made me feel at home during the buying process. Very good experience ! More
I went to Carman on a Saturday to look at a preowned Fusion that I found online. The car was not available, but my sales consultant Greg told me they would get it for me as soon as possible. He let me d Fusion that I found online. The car was not available, but my sales consultant Greg told me they would get it for me as soon as possible. He let me drive a comparable vehicle, and I knew before I even saw the Fusion, I knew I wanted it! I got a message from Greg early Monday afternoon letting me know the car was back and I was there within a few hours, and I left that night in my first Ford! I've always been a GM person, but after the experience with Carman, and how helpful my salesman Greg was, I think I've turned to Ford now!! This is an awesome dealer, I'd recommend ANYONE to them! More
I had a 2009 MKS and was in the market for a 2012 MKS. I returned to the dealer that I purchased my 2009 MKS. That experience prompted me to search for another dealership. A Google search lead me to several returned to the dealer that I purchased my 2009 MKS. That experience prompted me to search for another dealership. A Google search lead me to several Lincoln dealerships and all were closer than Carmen. I was sold on the MKS, but my visit Carmen sold me on a dealership. Everyone at Carmen made me feel like a valued customer, as if they appreciated my business, as if they wanted me to return in the future. I drove in looking for a 2012 MKS and drove out in a 2013 MKS. Adam Johnson the sales associate listened to what I wanted and delivered more than I expected. More
Second car I bought from Jeff and won't be the last he bends over backwards for his customers and is extremely knowledgable and very thorough when going over vehicle information. Very nice guy and the de bends over backwards for his customers and is extremely knowledgable and very thorough when going over vehicle information. Very nice guy and the dealership is as helpful as possible when you need so,etching. Highly recommended! More
I had the most wonderful experience with Carman. They are very personable and they care about their customers and they don't push you into buying anything unless you feel you are ready. They are very honest very personable and they care about their customers and they don't push you into buying anything unless you feel you are ready. They are very honest and show the figures before you make the decision of buying a vehicle. My niece told me to go to Carman as she has leased vehicles from them three times and purchased her vehicle from Carman back in 2010. I would go back to Carman to purchase my next vehicle. They even brought the car to my home so I could do a test drive the vehicle to make sure that was the vehicle of my choice. That was awesome!! Thanks to Carman for getting me into the car that was right for me. Sallie Banks More
I have been going to Carman Ford for over 10 years. The reason I always return to buy is the great customer service from the sales to the service department. I have been dealing with Mike Krull since my ve reason I always return to buy is the great customer service from the sales to the service department. I have been dealing with Mike Krull since my very first purchase. His honesty and willing to help my needs for my purchases are above and beyond excellent. My recent purchase on 10/13/2012 was a great experience. I always leave knowing I have received the best deal possible and I'm treated like a person not a sale. It is very nice to walk in the delaership and evryone calls you by your name. The staff always makes it a point to say hello and its amazing how they actually remember most of thier customers even if they havent seen them in a couple of years. That is why customers highly recomend this dealership. My hats off to Carman for thier great customer service and thier personal touch that adds to every thing they do. My ford f150 is a great buy and im very happy how I was shown all the features and before I left I felt completely informed on my new truck. Thank you Mike Krull and sales team for the great experience. William Rushon Bear De More
Adam Johnaon was pleasant, knowledgable, personable, and professional. We enjoyed working with him. He was not pushy, but persistent. A credit to the Carman staff. professional. We enjoyed working with him. He was not pushy, but persistent. A credit to the Carman staff. More