
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Kind and very very helpful. Worked with us through start to finish. Without a doubt the finest establishment I have ever set foot in when dealing with car purchases. to finish. Without a doubt the finest establishment I have ever set foot in when dealing with car purchases. More
Very polite and informative. Willing to help and take the time to answer any question we may have. Above all, no one was "pushy" and allowed us to decide at our own pace. The friendliness w the time to answer any question we may have. Above all, no one was "pushy" and allowed us to decide at our own pace. The friendliness was apparent in all of the staff that we met. We thank you for such a positive experience. More
Al was very professional and friendly while showing me the vehicle I came in to see. He was also very thorough about the vehicle, making sure every aspect of the car was covered in the talk we had. The cu the vehicle I came in to see. He was also very thorough about the vehicle, making sure every aspect of the car was covered in the talk we had. The customer service he and his dealership showed was much appreciated. From the knowledge they had about the car, to the follow up communication they had after I left the dealership. I highly recommend Carman to any potential buyer. - Phil More
We stopped in at Carman Ford to 'look' at the 2013 Focus, and that is why we gave the above ratings. We bought a new Focus from Carman in 2010 and have been delighted with it and that is why we returned to and that is why we gave the above ratings. We bought a new Focus from Carman in 2010 and have been delighted with it and that is why we returned to Carman Ford to look at the new models. Our salesman, John B., met us outside in the rain and snow, with a big smile to welcome us. John was outstanding! He couldn't have been more helpful than he was...gave us all the information, answered all our questions, and talked to us like he cared about us. Dan Miller made the financial part of the deal seem painless. Dan was also friendly, helpful and considerate and he got us the best deal possible, which we greatly appreciatead. I brag about Carman Ford all the time to co-workers and friends. We will be customers whenever we want to trade and need service. Thanks for having such a great staff, Carman Ford! We appreciate you and thank you for putting us in the exact new car we wanted. More
My experience at Carman Ford was very professional. My salesman Al Seeney listened to my needs and patiently helped me find the right vehicle. I was not pressured or rushed into something I did not want. salesman Al Seeney listened to my needs and patiently helped me find the right vehicle. I was not pressured or rushed into something I did not want. All staff was courteous. I will be recommending Carman Ford to all my family and friends so they can enjoy a car purchasing experince like mine!!!!! Thank you again. More
I thought Mr. Johnson done a very find job he was very friendly and he was very knowledgeable about the Ford Escape. He work with me to get me the price that I wanted to paid. Overall I thank Mr.Johnson p friendly and he was very knowledgeable about the Ford Escape. He work with me to get me the price that I wanted to paid. Overall I thank Mr.Johnson pleasure to work with. More
Adam Johnson was very professional and helpful. He explained everything regarding the vehicle and went above and beyond by following up with a letter and phone calls. Also, we actually asked him if w explained everything regarding the vehicle and went above and beyond by following up with a letter and phone calls. Also, we actually asked him if we came down again he could go over some of the electronic features and he was so gracious and stated if we needed more help just give him a call. More
Jake was great to deal with. Very thorough in explaining all the vehicle's features, xxxxxxcons, etc. He was extremely knowledgeable and friendly. My wife and I had a great experience with Jake and the deal all the vehicle's features, xxxxxxcons, etc. He was extremely knowledgeable and friendly. My wife and I had a great experience with Jake and the dealership as a whole. I would highly recommend stopping by Carman Ford and seeing Jake if your looking for a new car. And not to mention, the Explorer is great!!! More
Al Seeney by far is the best sales person I have ever dealt with. Myself having some experience in electronic sales and working in customer service; I could appreciate his great quality of service. Al Se dealt with. Myself having some experience in electronic sales and working in customer service; I could appreciate his great quality of service. Al Seeney is very professional, knows his stuff and has a great follow through with his sale. I had a great experience buying my first car and I am most definitely recommending Al Seeney. More
I purchased a pre owned Focus. The salesman Adam was very easy and friendly to deal with. Internet price was honored. We finalized the deal at the end of the night (9:00 pm) and a calculation error was made easy and friendly to deal with. Internet price was honored. We finalized the deal at the end of the night (9:00 pm) and a calculation error was made on the contract. I did not realize this until I got home and went over everything. I called Adam at 11:00pm and he immediately returned my call. My wife and I arrived the next morning and everything was corrected. Overall I would give this dealership a thumbs UP. More