
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I had 3 different dealerships in mind that I had planned to see. They worked very hard to give me the deal that I wanted. I believe they gave me the best deal possible especially the extras that I wanted to see. They worked very hard to give me the deal that I wanted. I believe they gave me the best deal possible especially the extras that I wanted. More
Adam Johnson was a pleasure. He made me feel welcome from the beginning. Patience(I'm a slow shopper), knowledge of the product, courteous answers to all my "stupid" questions and genuine hospitality. The hi the beginning. Patience(I'm a slow shopper), knowledge of the product, courteous answers to all my "stupid" questions and genuine hospitality. The hi-tech instrumentation was foreign to me, but Adam explained each and every detail. I love my MKX (3rd Lincoln I've purchased). Thank you and your team at Carman. Sincerely, Janet Steeves More
I wanted to purchase a vehicle I looked online. When I reached at the dealership I received a very warm welcome from all the staff. Al Seeney was very helpful he showe me the vehicle I was interested in a reached at the dealership I received a very warm welcome from all the staff. Al Seeney was very helpful he showe me the vehicle I was interested in and took me for the test drive. During the test drive he explained the all the features of the car to me. There was no pressure and he accomodated all my questions and concerns very professionally. I will definately recomend him to my friends and family. More
It was my first time buying a car at Carman Ford-Lincoln dealership. I was impressed with the great selection, condition and pricing of their used cars. The staff is professional and knowledgeable. Adam Joh dealership. I was impressed with the great selection, condition and pricing of their used cars. The staff is professional and knowledgeable. Adam Johnson was very helpful and patient as I looked at a number of cars. Andrew Krueck and Bob Hepner were great to deal with; they helped us secure pricing, financing and thoroughly explained maintenance options to fit our needs. I was treated with respect and always felt very comfortable in dealing with the staff. It is a credit to Larry Giacchino and his family to put together such a great group of people. I will recommend this dealership to my family and friends. Thank you for a great buying experience. H.J. Lopes More
I have reviewed the MKS on the internet prior to visiting the Carmen Lincoln Dealership. I was very interested in this car therefore; I went to the dealership on Jan.5, 2013. Al Sweeney approaches me and int the Carmen Lincoln Dealership. I was very interested in this car therefore; I went to the dealership on Jan.5, 2013. Al Sweeney approaches me and introduces himself to me. I advise him that I am interested in the MKS 2013 Ecobooster AWD and I just came in just to take a look at the car. He shows me one on the floor and we went over the interior/exterior and the options of this car in detail. Al continues to persuade me about taking the car out for a ride. So we did and I was very impress with the MKS and happy that Al continue to persuade me. He was very informative, professional and friendly to work with on my interest on the MKS. Al suggested that the MKZ will be coming in very shortly and he will give me a call so I can take that car out for a drive. I was impress with Al as he showed me that he was looking out for the (Customer's) needs and was honest, which I appreciate. Once I retire in about 2 months and depending on my package I hope to receive from my employers, I should be buying a MKS or a MKZ. Thank-You Al for your time and persuading me to take that drive. Ralph DeJesus More
This is was the second vehicle we leased from Carman, and worked with Jeff both times. The first time, we just were fortunate to have Jeff approach us. This time we reached out to him in advance, and reque worked with Jeff both times. The first time, we just were fortunate to have Jeff approach us. This time we reached out to him in advance, and requested his services. Jeff is very practical, and knowledgeable about the Ford products. He's excellent at reviewing the features of the vehicle (including Sync). He makes it seem so user friendly -- and after Jeff's instruction, it truly is. We love our new 2013 Ford Escape!!! The next vehicle we acquire will be from Carman Ford, and Jeff Satterly. All of our friends, and family have his name, and our recommendation for future reference. More
This is the second vehicle I have leased from Carman Ford and I have never received better customer service from any other dealer I have ever dealt with over all my years of driving. As long as Carman Ford i and I have never received better customer service from any other dealer I have ever dealt with over all my years of driving. As long as Carman Ford is in business they will have my business. More
Adam Johnson is professional, knowledgable, and patient. Everyone at Carman was helpful and courteous. Very satisfied with everything. Will recommend to all family and friends. Everyone at Carman was helpful and courteous. Very satisfied with everything. Will recommend to all family and friends. More
Kind and very very helpful. Worked with us through start to finish. Without a doubt the finest establishment I have ever set foot in when dealing with car purchases. to finish. Without a doubt the finest establishment I have ever set foot in when dealing with car purchases. More
Very polite and informative. Willing to help and take the time to answer any question we may have. Above all, no one was "pushy" and allowed us to decide at our own pace. The friendliness w the time to answer any question we may have. Above all, no one was "pushy" and allowed us to decide at our own pace. The friendliness was apparent in all of the staff that we met. We thank you for such a positive experience. More