Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,341 reviews
This is was the second vehicle we leased from Carman, and worked with Jeff both times. The first time, we just were fortunate to have Jeff approach us. This time we reached out to him in advance, and reque worked with Jeff both times. The first time, we just were fortunate to have Jeff approach us. This time we reached out to him in advance, and requested his services. Jeff is very practical, and knowledgeable about the Ford products. He's excellent at reviewing the features of the vehicle (including Sync). He makes it seem so user friendly -- and after Jeff's instruction, it truly is. We love our new 2013 Ford Escape!!! The next vehicle we acquire will be from Carman Ford, and Jeff Satterly. All of our friends, and family have his name, and our recommendation for future reference. More
This is the second vehicle I have leased from Carman Ford and I have never received better customer service from any other dealer I have ever dealt with over all my years of driving. As long as Carman Ford i and I have never received better customer service from any other dealer I have ever dealt with over all my years of driving. As long as Carman Ford is in business they will have my business. More
Adam Johnson is professional, knowledgable, and patient. Everyone at Carman was helpful and courteous. Very satisfied with everything. Will recommend to all family and friends. Everyone at Carman was helpful and courteous. Very satisfied with everything. Will recommend to all family and friends. More
Kind and very very helpful. Worked with us through start to finish. Without a doubt the finest establishment I have ever set foot in when dealing with car purchases. to finish. Without a doubt the finest establishment I have ever set foot in when dealing with car purchases. More
Very polite and informative. Willing to help and take the time to answer any question we may have. Above all, no one was "pushy" and allowed us to decide at our own pace. The friendliness w the time to answer any question we may have. Above all, no one was "pushy" and allowed us to decide at our own pace. The friendliness was apparent in all of the staff that we met. We thank you for such a positive experience. More
Al was very professional and friendly while showing me the vehicle I came in to see. He was also very thorough about the vehicle, making sure every aspect of the car was covered in the talk we had. The cu the vehicle I came in to see. He was also very thorough about the vehicle, making sure every aspect of the car was covered in the talk we had. The customer service he and his dealership showed was much appreciated. From the knowledge they had about the car, to the follow up communication they had after I left the dealership. I highly recommend Carman to any potential buyer. - Phil More
We stopped in at Carman Ford to 'look' at the 2013 Focus, and that is why we gave the above ratings. We bought a new Focus from Carman in 2010 and have been delighted with it and that is why we returned to and that is why we gave the above ratings. We bought a new Focus from Carman in 2010 and have been delighted with it and that is why we returned to Carman Ford to look at the new models. Our salesman, John B., met us outside in the rain and snow, with a big smile to welcome us. John was outstanding! He couldn't have been more helpful than he was...gave us all the information, answered all our questions, and talked to us like he cared about us. Dan Miller made the financial part of the deal seem painless. Dan was also friendly, helpful and considerate and he got us the best deal possible, which we greatly appreciatead. I brag about Carman Ford all the time to co-workers and friends. We will be customers whenever we want to trade and need service. Thanks for having such a great staff, Carman Ford! We appreciate you and thank you for putting us in the exact new car we wanted. More
My experience at Carman Ford was very professional. My salesman Al Seeney listened to my needs and patiently helped me find the right vehicle. I was not pressured or rushed into something I did not want. salesman Al Seeney listened to my needs and patiently helped me find the right vehicle. I was not pressured or rushed into something I did not want. All staff was courteous. I will be recommending Carman Ford to all my family and friends so they can enjoy a car purchasing experince like mine!!!!! Thank you again. More
I thought Mr. Johnson done a very find job he was very friendly and he was very knowledgeable about the Ford Escape. He work with me to get me the price that I wanted to paid. Overall I thank Mr.Johnson p friendly and he was very knowledgeable about the Ford Escape. He work with me to get me the price that I wanted to paid. Overall I thank Mr.Johnson pleasure to work with. More
Adam Johnson was very professional and helpful. He explained everything regarding the vehicle and went above and beyond by following up with a letter and phone calls. Also, we actually asked him if w explained everything regarding the vehicle and went above and beyond by following up with a letter and phone calls. Also, we actually asked him if we came down again he could go over some of the electronic features and he was so gracious and stated if we needed more help just give him a call. More