
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Bernard was an excellet salesman. He took his time with us and explained everything to us to make sure we understood everything. He was very pleasant and friendly. He also followed up with us to make sur us and explained everything to us to make sure we understood everything. He was very pleasant and friendly. He also followed up with us to make sure everything was going alright with the car. More
My experiece with the Carman's Sales Team was awesome. They showed lots of patience, knowledge and genuine feelings toward assisting me in getting the MKT that my wife and I chose. I could not had picked They showed lots of patience, knowledge and genuine feelings toward assisting me in getting the MKT that my wife and I chose. I could not had picked a better dealership to spend my time and money at. I not only got the car I wanted but I got the monthly payment that I wanted with a 3.9 interest rate. More
The experience that we had at this dealership was better then some that we've had other other dealerships. Everyone one was very friendly and helpful. Thanks Al for letting us take up your whole day! then some that we've had other other dealerships. Everyone one was very friendly and helpful. Thanks Al for letting us take up your whole day! More
Chris met me in the bay as soon as I parked my car. He treated me like family. He also took care of my husbands truck all in the same visit. Both vehicles were serviced in a reasonable amount of time. We treated me like family. He also took care of my husbands truck all in the same visit. Both vehicles were serviced in a reasonable amount of time. We were very pleased. Chris was personable and friendly. We appreciate the service. We have recommended your dealership to our relatives and friends. My brother-in-law bought a car because of our recommendation. Paul and Janice Matarese More
Was undecided on type of vehicle we wanted. Al was very patient with us and worked with us until we found what we wanted. He is a genuine people person and goes out of his way to make sure you find the be patient with us and worked with us until we found what we wanted. He is a genuine people person and goes out of his way to make sure you find the best fit vehicle. We didn't find out until after we purchased our vehicle that he came in twice on his day off to meet our schedule. Mike is the manager, the one who negotiates the price. I had researched the vehicle I was interested in online and am very pleased with the price I paid. Both the dealership and the customer both made out. I would recommend this dealer and the above people to my friends. More
I had a great experience with the staff at Carman. The showroom is laid out with good spacing, everyone was friendly, and they lived up to their reputation as a premier Ford dealer in Delaware. I bough showroom is laid out with good spacing, everyone was friendly, and they lived up to their reputation as a premier Ford dealer in Delaware. I bought a new 2013 Ford Fusion and was helped tremendously by both Jacob and Greg in test drives. Finalizing the deal was a well executed process, where Todd was available to answer all my questions and quickly take care of anything I needed. For a Ford dealer in Delaware, Carman is all 5's. More
Our experience at Carman Ford-Lincoln was exceptional. This had a lot to do with the staff that was involved in the purchase from start to finish. I had gone to another local dealer and the sales person This had a lot to do with the staff that was involved in the purchase from start to finish. I had gone to another local dealer and the sales person was extremely pushy. I felt like I couldn't get out of there quick enough. My experience at Carman was completely opposite. I worked with Dan Shine and he was outstanding. He was very knowledgeable about all details of the car and was able to answer all of my questions. He took great measures to make sure he showed me all the features and benefits about the car. But, what stood out most was his listening skills. Dan remembered so much about information I shared throughout the shopping process. This stood out to me and my three adult children who also came to look at the car at different times. Dan was patient, pleasant and created such a positive impression that I would highly recommend him and this dealership as a result of my overall experience. Thank you Carman Ford-Lincoln for hiring the caliber of employees. More
Another great experience. I myself was very undecided and Glenn was very patient with me until I made the choice for a 2013 Ford Fusion. Very happy with their service and their dealership. Glenn was very patient with me until I made the choice for a 2013 Ford Fusion. Very happy with their service and their dealership. More
I traveled from New York to purchase my new Ford Explorer. It just turned out that this dealership had the exact model and options I was looking for. I was a little nervous doing business with a dea Explorer. It just turned out that this dealership had the exact model and options I was looking for. I was a little nervous doing business with a dealership I knew nothing about, especially since I was trading in my Honda Odyssey. I was communicating with Walt Gatling prior to making the trip down and I had a good feeling before I even met him. Let's me just say, my trip was totally worth it. In fact, this was probably the best car experience I ever had. They made the process so easy, took the time to go over my new vehicle with me and the trading in of the Honda was painless. No games. They gave me a great price and were extremely professional. I highly recommend this dealership. Go see Walt Gatling. You wont be disappointed. I would consider making the trip down again when my lease ends. That's how great this experience was for me. More
We came back to Greg and Carman for the purchase of our Ford Explorer. We bought a used car from Greg 3 years ago, knowing we would be looking to purchase a newer vehicle in the near future. We looked at Ford Explorer. We bought a used car from Greg 3 years ago, knowing we would be looking to purchase a newer vehicle in the near future. We looked at vehicles online and saw Carman had just what we were looking for. Greg gave us the same great service we experienced the first time around. He went over the features of the Explorer and was very patient with us - this vehicle has way more features than our previous vehicle. He did not pressure us and allowed us the time to consider our options between the 2 vehicles we were looking at. We definitely would recommend Greg and the Carman team to our friends and family. Greg worked hard for us to make sure we were satisfied customers! More