Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Very friendly staff, as soon as I pulled up Jacob was there to great me and has been very patient with me understanding what kind of vehicle I was looking for and also in my price range. I'm happy to say there to great me and has been very patient with me understanding what kind of vehicle I was looking for and also in my price range. I'm happy to say that they put me in a truck that I love. I never had such an positive experience with any other dealer the way Carman Ford treated me. I highly recommend this place to anyone looking to get in the right vehicle that your looking for. More
I was running on a tight schedule and had very little time to put this all together. Jeff and the rest of the staff really worked together to find the right car for me, get all the paper work processed time to put this all together. Jeff and the rest of the staff really worked together to find the right car for me, get all the paper work processed and put me in my new car by noon. Great group of people to work with. Very professional throughout. More
Carman Ford & Lincoln has a large new and certified pre-owned vehicle inventory and a excellent staff to assist in purchasing a new or pre-owned vehicle. Our sales professional was Doug Walton whose k pre-owned vehicle inventory and a excellent staff to assist in purchasing a new or pre-owned vehicle. Our sales professional was Doug Walton whose knowledge and expertise guided us into making what we felt was the right vehicle for our needs. The entire staff was courteous and professional. More
Overall, Carman Ford had excellent service and helped me every step of the way to get exactly what I wanted out of my brand new 2013 Ford Fusion. Gelnn Brood was outstanding with his expertise and was very every step of the way to get exactly what I wanted out of my brand new 2013 Ford Fusion. Gelnn Brood was outstanding with his expertise and was very thorough about everything I asked. He even went above and beyond to find my exact specs for the car in a dealership in PA and had it shipped down to here. Couldn't have asked for a better experience. Thank you very much for all your kind work. Made buying my first brand new car easier then I anticipated. More
Jeff Satterly did a great job from the first time he walk up to me in the parking lot till he shook my hand and I drove away in my new Ford F-150. Todd Brabender did a great job finding me the lowest rate po up to me in the parking lot till he shook my hand and I drove away in my new Ford F-150. Todd Brabender did a great job finding me the lowest rate possible and best deal. Dan Miller did a great with the paper work getting me in and out as soon as possible. More
My husband and I had a great experience at Carman Ford. Al was our salesperson an was very friendly and made us feel like family. He and Andrew both went out of there way to help us purchase our car withi Al was our salesperson an was very friendly and made us feel like family. He and Andrew both went out of there way to help us purchase our car within our price range. Dan was very helpful showing us how to use all the features in the car and made sure we comfortable with everything. Al also called us to see how we were doing with the car. We will definitely come back again and recommend all of our friends and family . Thanks again to Al, Andrew and Dan. More
If I visit this Service Dept four times a year, it's guaranteed that I'll have a problem during at least two of those visits. In May 2012, they kept my car for ONE WEEK for a repair. We tried to drop of guaranteed that I'll have a problem during at least two of those visits. In May 2012, they kept my car for ONE WEEK for a repair. We tried to drop off the car today (Sat., 2/16/2013) for a repair, and they said they were booked until Tuesday. My car's shaking and making odd noises when I drive over 50 mph, but I guess I'll have to hope nothing major fails over the next four days. This is probably the worse Service Dept I've ever used in my life. More
From the first time we entered into the Ford dealership the employees were helpful and friendly and were willing to meet our needs. Jeff was extremely knowledgable of each vehicle when we test drove a few the employees were helpful and friendly and were willing to meet our needs. Jeff was extremely knowledgable of each vehicle when we test drove a few vehicles before deciding on which one to buy. Todd was very helpful in trying to find us the vehicle we wanted (in the end we ordered a vehicle). All of the employees were there every step of the way to help us and meet our needs. I will definitely recommend this Ford dealership. Thank you! More
Al provided a great experience from start to finish. From the initial conversation with my wife, to the attention he paid to my kids, to the final sale with me he was friendly, helpful, courteous and profess the initial conversation with my wife, to the attention he paid to my kids, to the final sale with me he was friendly, helpful, courteous and professional. I did not feel rushed or pressured which was an absolute plus for me. Also he was helpful in my decision making process, not steering me towards the biggest ticket item, but actuallty listened to what I was looking for and helped me choose the vehicle that is the best for what I need. I will recommend Carman and Al to anyone I come across who is in the market for a vehicle. I myself will be back in a few years to purchase my next car wich will be my third from Carman. In addition to Al's help the financing rep was helpful and even gave me some advice on how to secure a better interest rate on my next car. Thanks for all your help. More
We were not sure if we would qualify for a car but needed one in the worst way. The salesman was more than helpful and we were able to drive away in a 2005 Dodge Magnum!!!! If anyone I know is EVER in need one in the worst way. The salesman was more than helpful and we were able to drive away in a 2005 Dodge Magnum!!!! If anyone I know is EVER in need of a car my response is go see DOUG at CARMAN!!! Thanks you guys are the BEST!!! More