Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Jeff Satterly greeted us as soon as we walked into the showroom. He took us right out to look at the Escapes we were interested in. We took a test drive and he was very knowledgeable about the vehicle. showroom. He took us right out to look at the Escapes we were interested in. We took a test drive and he was very knowledgeable about the vehicle. He made our purchase our best vehicle purchase experience. More
Working with Vance Pennington and Mike Sipala made our experience at Carman Ford Lincoln an easy one. They were both very knowledgeable and helpful when it came to any questions we had regarding our trade experience at Carman Ford Lincoln an easy one. They were both very knowledgeable and helpful when it came to any questions we had regarding our trade-in process and the purchase of our pre-owned vehicle. I would definitely recommend this dealership to anyone who is looking to buy a vehicle that wants a stressfree and easy experience. More
Overall great experience. Greg did not pressure us and we were able to take our time before making a hasty decision about our investment. I will go back again. we were able to take our time before making a hasty decision about our investment. I will go back again. More
Our experience at Carmen Ford Lincoln was awesome! The stigma that we have associated with car dealerships was changed after our experience at Carmen. We enjoyed the casual atmosphere, friendliness of the stigma that we have associated with car dealerships was changed after our experience at Carmen. We enjoyed the casual atmosphere, friendliness of the staff and willingness to please their customer......US! Throughout the entire process, Adam displayed patience, professionalism and a good sense of humor. It will be a pleasure to visit Carmen Ford Lincoln in the future as we will not "dread" walking into this dealership to shop for a new car! Dave and Sherry Proud owners of 2 Ford vehicles More
from start to finish we were kept up to how repairs were comming along. when job was completed we were notified and was very pleased with finish product. comming along. when job was completed we were notified and was very pleased with finish product. More
Scott went above and beyond for this car sale. His friendliness, professionalism, and flexibility were paramount! He personally drove and dropped off my new car to my work place after needing to be ch friendliness, professionalism, and flexibility were paramount! He personally drove and dropped off my new car to my work place after needing to be checked out in service for a half day, so that I wasn't inconvenienced. He also took my calls on his personal cell phone for weeks after the sale to answer trivial questions about my new car. I would recommend this dealership to anyone, they should be lucky to have such a stunning sales associate. He is truly willing to put the customer first ahead of anything else. More
We have been extremely happy with sales personnel and service at Carman Dealership, that is the reason we came back to Carman to purchase our third Lincoln. service at Carman Dealership, that is the reason we came back to Carman to purchase our third Lincoln. More
My experience at Carman Ford Lincoln was so amazing. I felt so at ease by the salesman. He made me feel so comfortable and was very helpful in telling me all the details of my car. I will absolutely recom felt so at ease by the salesman. He made me feel so comfortable and was very helpful in telling me all the details of my car. I will absolutely recomend this dealer and the salesman to anyone interested in buying a ford. I was so happy when I left the dealership. This was my first time ever buying a car and the process was so easy. More
I had taken my 2005 Mustang in for service, which I had also purchased at this dealership,only to find out it was not worth fixing. While the service department was researching what needed to be done to my also purchased at this dealership,only to find out it was not worth fixing. While the service department was researching what needed to be done to my car, they provided me with a rental and then a loaner for just over two weeks. They were very helpful in what was a difficult situation for me. My wife and I finally decided to move on and I found a certified car that I really liked. I set up an appointment and my wife an I headed over to Carman Ford to purchase the vehicle. The sales manager directed me to the salesman whose name was Jeff Satterly. He was extremely friendly and we had great conversation while he started the paperwork. They gave me great trade-in for my other Mustang. In a short time, my wife and I were driving off in my certified Mustang GT 5.0. In what could have been a difficult situation, everyone at Carman Ford bent over backwards to ensure we were satisfied. I am extremely happy with my new purchase and would highly recommend anyone to go to Carman Ford for their next purchase. From sales to service they are second to none. Many thanks to Steve and Chris in the service department for their patience and thank you to Jeff Satterly for helping us make a seamless transition into my newest purchase. Sincerely, Michael & Lauren Boyle More
Mike Krul was exceptional in showing us the workings of the 2013 Ford Fusion. He then took us for drive in the new vehicle. He sat with us and went over pricing and rebates that were being offered. I wa the 2013 Ford Fusion. He then took us for drive in the new vehicle. He sat with us and went over pricing and rebates that were being offered. I was not quite ready to buy as I had not done my homework before signing on the dotted line. Bob Carty then got involved and offered the best deal that he could. Still not comfortable with the interest rate, Dan Miller worked on getting us a better rate. My husband and I could not be happier. All three gentlemen worked hard to get us a great deal!! Carman Ford will be the first place that we go for our next new car. Also, we have told all of our family, friends and co-workers about the customer service that we received. More