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Carman Ford Lincoln

New Castle, DE

4.9
1,341 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,341 reviews

May 12, 2023

John has done an excellent job of selling the car and providing follow through service. We are very happy with his performance. We are also pleased with the service we have received from Carman. More

by Loessner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Carman Ford Lincoln responded

Thank you for the amazing comments. We appreciate you taking the time to review Carman Ford and are happy that you are a member of the Carman Ford cutomer family. Enjoy your new Ford. Celebrating 50 years of serving our community. Carman..Driven by the Best!

May 12, 2023

The most genuine experience with the most genuine men ever! I came prepared, knew what I wanted, and John and Frank made sure to do their best. I’m amazed and they’ve gained a loyal customer. Thanks guys More

by Alicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Carman Ford Lincoln responded

Thank you Alicia for the incredible comments and 5 star review. We appreciate you taking the time to review Carman Lincoln and want to welcome you to the Carman Lincoln custoer family. We are here for you after the sale as well. If you need anything, let us know. Enjoy your new Lincoln. Celebrting 50 years of serving our community. Carman..Driven by the Best!

May 02, 2023

Great and timely service today from Carman Lincoln. As a family business, they value you as a customer and treat you with respect! Thanks, especially to service advisor, Joey G. who took care of me tod More

by vfj1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Giacchino
May 02, 2023 -

Carman Ford Lincoln responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln. Drive safe. Carman...Driven by the Best! Celebrating 50 years of serving our community.

April 29, 2023

Dan Shine was a please to deal with. I ordered a car, and he kept me informed the entire time. Todd the sales manager was a big help too!! Thanks to both!! And everyone else there! More

by tnormanstainback
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2023 -

Carman Ford Lincoln responded

Thank you for the awesome comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Let us know if you need any assistance with your new vehicle. We are here for you after the sale. Enjoy your new Ford. Celebrating 50 years of serving our community. Carman...Driven by the Best!

April 17, 2023

I couldn’t have been more pleased with the service he gave us plus his professionalism! I felt like I was his only customer. I was not rushed or pushed into a decision. He took quality time with us. More

by Ginny Marioni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eylem Gokdemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Carman Ford Lincoln responded

Thank you Ginny for the awesome comments and 5 star review. We appreciate you taking the time to review Carman Lincoln. We are happy to have you as a member of the Carman Lincoln customer family. Let us know if you need anything. We are here for you after the sale. Enjoy your new Lincoln. Celebrating 50 years of serving our community. Carman..Driven by the Best!

April 15, 2023

The dealership was awesome. Dan was a great salesman! Helped myself and my husband through the whole process. Extremely grateful for all his help! More

by md992
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Carman Ford Lincoln responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Carman Lincoln. We are happy to have you and your husband as members of the Carman Lincoln customer family. Enjoy your new Lincoln. Carman...Driven by the Best!

April 13, 2023

Excellent customer service! We are very happy with Carman Lincoln Dealership and that is why we keep coming back. Dan and Robert are both extreamly nice, very helpful and very More

by S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Lincoln and are honored that you remain a valuable member of the Carman Lincoln customer family. Enjoy your new Lincoln. Celebrating 50 years of serving our community. Carman...Driven by the Best!

April 12, 2023

That was one of the best experiences I had at a car dealership no matter More

by Gwfc_vp18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brooking
Apr 12, 2023 -

Carman Ford Lincoln responded

Thank you for the amazing kind comments and 5 star review. We appreciate you taking the time to review Carman Ford and are happy to have you as a member of the Carman Ford customer family. Enjoy your new Ford! Celebrating 50 years of serving our community. Carman..Driven by the Best!

April 11, 2023

Excellent service - friendly, happy, and helpful people that made leasing a car very easy. Patient with my indecisiveness and knowledgable when it came to highlighting key features of the car. Thank you al More

by Meghan-Higgins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaine Fasy, Adrienne Hertzog
Apr 11, 2023 -

Carman Ford Lincoln responded

Thank yoou Meghan for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new ride! Carman..Driven by the Best. Celebrating 50 years of serving our community.

April 11, 2023

I have purchased 2 vehicles from Carman Ford so far and they have always made my experience worthwhile, even with my crappy credit score! I had the privilege of working with Scott P and he is THEE absolute More

by Tenika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Carman Ford Lincoln responded

Thank you Tenika for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Ford and are honored that you remain a valuable member of the Carman Ford customer family. Enjoy your new ride! Celebrating 50 years of serving our community. Carman..Driven by the Best!

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