Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Carman Ford Lincoln
New Castle, DE
1,360 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 50 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2025. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,360 reviews
June 14, 2025
Scott Ponsell was extremely knowledgeable and professional. He made the buying experience easy and fast. professional. He made the buying experience easy and fast. More
by bshudsonpa
June 05, 2025
3rd vehicle purchased from Scott and Carman Ford Great to do business with as always to do business with as always More
by Kh
June 02, 2025
Straightforward and efficient, I enjoyed my experience in buying from Carman. I felt like my time was respected. buying from Carman. I felt like my time was respected. More
by Will Ulrich
June 01, 2025
Best car buying experience I have had in 20 years. Simple, fast and efficient. Would recommend this dealer and Scott to everyone Simple, fast and efficient. Would recommend this dealer and Scott to everyone More
by mattwinnington
May 30, 2025
Best vehicle buying experience ever. Scott, Dan and Bob are awesome! We love our Lincoln. We felt like family. Scott, Dan and Bob are awesome! We love our Lincoln. We felt like family. More
by Kbrooks15
May 27, 2025
Scott answered all my questions and made purchasing my new vehicle a breeze! I highly recommend Carman and will make them my dealer of choice in the future. new vehicle a breeze! I highly recommend Carman and will make them my dealer of choice in the future. More
by Missy
May 21, 2025
Good dealership my dealer was very nice and communicated well with me throughout the process of ordering and receiving the truck well with me throughout the process of ordering and receiving the truck More
by JeffW
Employees Worked With
May 21, 2025
My experience was more than satisfactory from the moment I entered this dealership. I felt welcomed and Greg F. was clearly interested in understanding what I was looking for. All of the staff I engaged wi I entered this dealership. I felt welcomed and Greg F. was clearly interested in understanding what I was looking for. All of the staff I engaged with was friendly and accommodating. I was very happy with the communication throughout and would recommend this dealership to others. More
by Sharon H.
Employees Worked With
Other Employees :
Not sure of the finance guys name but he was great to deal with.
May 20, 2025
Very professional and trustworthy staff. I have brought my last 4 cars here over the years and have had no complaints. I had the opportunity to purchase both new and used vehicles. Thank you I have brought my last 4 cars here over the years and have had no complaints. I had the opportunity to purchase both new and used vehicles. Thank you very much Scotty. More
by DHalid
May 15, 2025
Just purchased my first car from Carmen Ford Lincoln in Delaware. My salesman Dan Shine was outstanding, no pressure sales, very product knowledgeable and went out of his way to find the exact SUV I was lo Delaware. My salesman Dan Shine was outstanding, no pressure sales, very product knowledgeable and went out of his way to find the exact SUV I was looking to purchase which was in No. Jersey. The sales manager -Dan and the business managers Bob and Frank were also excellent and all made for an excellent experience. More
by kdbeach623
