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Carman Chrysler Jeep Dodge - Service Center

New Castle, DE

1.8
117 Reviews

117 Reviews of Carman Chrysler Jeep Dodge - Service Center

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June 28, 2013

THE MAN WHO GREETED ME AND HELPED ME WAS EXCEPTIONALLY ORGANIZED AND PROFESSIONAL. I DROPPED IT OFF AT 730 AM AND IT WAS READY AT NOON. TOTALLY AWESOME SERVICE. More

by AIMEEJEEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure, Jim (J.P.) Huey
May 08, 2013

The representative Pat was a pleasure to work with. It was the price quoted and kept me informed of changes or concerns. It was a great experience. More

by kingrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim (J.P.) Huey
March 25, 2013

I have been dealing with Carmen Dodge Jeep for the last 5 years and have been very happy with their service except for an on going problem I've had with my air conditioning. Otherwise everything has been gr More

by emilcarol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim (J.P.) Huey
February 20, 2013

About 6 weeks ago I had a random beep in my Jeep. I stopped in for service at 3:30pm and the service department was closed. I had checked the internet first for the operation hours, but it said nothin More

by user1492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Webb
February 07, 2013

We bougmate professionalht a 2005 Dodge Dakota in 2010.While the price was fair and the salesman was not as accomadating as I had hoped. We did find an employee in the service department that was exc More

by TimPatterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim (J.P.) Huey
January 25, 2013

I had my van serviced at your dealership. I was taken care of by your service manager JP. He was a great help. My van is great now. I will come back again for service. Fantastic job guys thanks. More

by jlebresco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.P.Huey, Mark Webb, Tony Trotta, Jim (J.P.) Huey
January 25, 2013

A big Thank you to Mark and Crew, I was provided with excellent service at your dealership, and I truly appreciate it. As a mom on a budget, I can tell you that the prospect of having to spend hundre More

by CarlySayers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Webb, Jim (J.P.) Huey
January 25, 2013

When I called Carman to ask about getting service on my 2002 Dodge Ram truck, Pat answered the phone and was very polite when answering my questions. He also explained how the first come first seve policy More

by tpanchis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim (J.P.) Huey
December 30, 2012

Quick, friendly,full of knowledge service person. Mr. Webb did a fine job! He said my repair should take about 4 hours and he even offered me a ride home or a rental?? That crazy good service! He did cal More

by ostafy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Webb, Jim (J.P.) Huey
November 12, 2012

My wife informed me her "engine" light was on, and she called the dealer to set up an appointment. We took her Journey in for service today and spoke with Pat Rauso at the Service Desk. Pat promi More

by gnpanchis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim (J.P.) Huey