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Carma Automotive Group
Duluth, GA
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Fast transaction, and they let me get it inspected I bought a vehicle from this dealer in December. I pretty much dealt directly with the finance manager. He was easy to negotiate with, and he did his I bought a vehicle from this dealer in December. I pretty much dealt directly with the finance manager. He was easy to negotiate with, and he did his paperwork quickly. I was allowed to take the vehicle to my mechanic for inspection, which is not standard. The check engine light was not on at that time but my mechanic noted a few minor problems on his scanner. My mechanic at inspection said all the codes had been recently cleared before ran the scan. I am pretty sure this is standard procedure at a used car dealer, so it was no surprise. About a week after the purchase the check engine light came on, but it is just a minor exhaust system leak. If you are a novice used car buyer, be aware that the dealers clear the computer before you buy the vehicles. More
Great experience ! Honest, fair price, great to deal with… I drove three hours to buy vehicle from this dealership. Thanks again. Derri worked with my budget… And Av ! Honest, fair price, great to deal with… I drove three hours to buy vehicle from this dealership. Thanks again. Derri worked with my budget… And Avery went the extra mile on the little details. Shelby made sure all my paperwork was correct and took care of the tax nuances that come from purchasing a vehicle in a different state. More
Outstanding Customer Service Yesterday my son and I went to select a vehicle. Neither of our credit it the greatest. Shelby worked it out for us and we were able to drive off th Yesterday my son and I went to select a vehicle. Neither of our credit it the greatest. Shelby worked it out for us and we were able to drive off the same day. I would definitely recommend Carma Automotive Group to my friends and family. Oh yeah, Avery was great as well. Merry Christmas, and thanks guys!! More
Great Deal With Great People I could not be happier than I am with this transaction. The sales staff were very attentive to my needs. I purchased this car from out of state and th I could not be happier than I am with this transaction. The sales staff were very attentive to my needs. I purchased this car from out of state and the Carma Team helped me through this process. I will definitely put Carma at the top of my list for future purchases. More
Smooth. Jonathan and Shelby were very helpful in the purchase of my car! I needed a car relatively quickly and they helped make it happen. Jonathan also share Jonathan and Shelby were very helpful in the purchase of my car! I needed a car relatively quickly and they helped make it happen. Jonathan also shared in the excitement of my car! More
Started out Great Still waiting to hear back Had a good experience--ask all the right questions did my research--two weeks later I find the car has frame damage- Brought it to their attention was Had a good experience--ask all the right questions did my research--two weeks later I find the car has frame damage- Brought it to their attention was first told --Oh Well, then I -was TOLD BY THE DEALER they would have inspected at there cost. This was after waiting several days to call me back. Said they would schedule week of 10-22-18. Called back one more time and emailed..... STILL WAITING on Derri to set that up. HMMM says they Stand Behind there cars! I would be VERY cautious! More
Client Over the years I have purchased numerous vehicles and have even worked in the auto industry myself. Carma Auto Group is by far, one of the best. The t Over the years I have purchased numerous vehicles and have even worked in the auto industry myself. Carma Auto Group is by far, one of the best. The total experience from start to finish was efficient, non-pressured and most importantly, fair. Avery my sales person, was very attentive and stayed in contact with me throughout the entire buying process. He was always straight forward and honest with me and took care of all my requests before and after the vehicle delivery. I was also introduced to the owner Greg who too took the time to make sure all of my concerns and requests were addressed. Bottom line, they are a business of integrity and I will definitely recommend them to my friends and business partners. More
DO NOT BUY A CAR FROM CARMA AUTOMOTIVE Bought car Sept 24. They gave us temp tags. They have 30 days to turn title in, but today is Nov 28, our temp tags expired Nov 8, and they still have Bought car Sept 24. They gave us temp tags. They have 30 days to turn title in, but today is Nov 28, our temp tags expired Nov 8, and they still have not turned title over. So we paid $14,000 for a car we cannot drive due to no tags. We have spent hours on the phone trying to get tags. Shelby, Avery, and Derri have all told us that the title has been turned in, but they have not. They also promise to call back and never do. If I behaved so unethically in my work, I would be in jail. You will regret buying a car from them and waste hours trying to get them to be responsible. Once they have your money, they are done. I assume they have a cash flow problem, so they spend on new cars while holding on to $ and putting off turning title over to loan company and BMV for months. Should be illegal and probably is. More
Very Professional very friendly and professional people. Jonathon was very helpful and made sure everything was done correctly. would definitely recommend this dealersh very friendly and professional people. Jonathon was very helpful and made sure everything was done correctly. would definitely recommend this dealership to everyone. lots of nice vehicles to choose from. More
Crap service PSA: Stay Away, Save yourself, xxxx poor customer service. First and foremost this dealership has terrible communication, I was hung up on, and the PSA: Stay Away, Save yourself, xxxx poor customer service. First and foremost this dealership has terrible communication, I was hung up on, and they never called me back when they said they would.when I got there no one came out to greet me nor while browsed the lot. When I got inside, no one came from behind there desks. Im a Retail store supervisor and this is the worst customer service I’ve ever experienced in my life. id rather go to the “DMV” for no reason. I’ve boughten over a dozen cars in my lifetime, this is the one dealership that made it their goal to not sell a car. Trying to get “Derri” to tell you where they’re with you trade numbers was pulling teeth. Then “Jonathan” gave me the almost off-the-wall reasons why they couldn't except my trade which still doesn’t make since. If I had to read the reviews before I went to this dealership I wouldn't of wasted my time. I could go on about this place but not worth anymore of my time.This isn’t a dealership by any means what so ever. I strongly suggest seeking purchases elsewhere. More