Carma Automotive Group

Excellent Customer Service I had stopped at several used car dealers and left unsatisfied & disappointed. So I pulled over at a Dunkin Donuts to look for certified used cars. I I had stopped at several used car dealers and left unsatisfied & disappointed. So I pulled over at a Dunkin Donuts to look for certified used cars. I saw a SUV of interest at Carma so I called to see if it was on the lot. From the moment Fredric answered the call I felt like a valued customer. He was extremely professional and reassuring. When I arrive I was greeted and treated well. I didnt get the car I came to see but drove off with one that I was completely pleased with. The Manager also took care of me and was very friendly. I certainly would recommend them to anyone who is looking for quality cars and professional service. Bravo!! Fredric thanks for coming to work even when you weren't feeling well. I am Grateful More

Jose is awesome! Good prices and better service. They put up with me coming and going and never pressured me to make a decision. If you want a no pressure easy going h Good prices and better service. They put up with me coming and going and never pressured me to make a decision. If you want a no pressure easy going honest person to work with then Jose is your guy! More

xxxxty!!!!!!!! Bunch of liars and don't stick to their word. They wanted to finance my wife a car that was listed for 11,985 at a 22.99% interest rate. She would Bunch of liars and don't stick to their word. They wanted to finance my wife a car that was listed for 11,985 at a 22.99% interest rate. She would have ended up paying $28,000 on a 2011 model car. They was suppose to send an uber to pick her up and didn't. This car lot is a big RIP off. Do not do business with them More

New purchase All was great in the beginning. Things started to get a little rocky but Jose stepped in and brought the team to home plate!! Jose has been very genui All was great in the beginning. Things started to get a little rocky but Jose stepped in and brought the team to home plate!! Jose has been very genuine and up front!!! The staff has been helpful and honest. I would refer others to this particular dealership!!! More

Great friendly experience Great customer service fast and friendly also goes to the max to help get the car you want I was just amazed at how fast I was approved Great customer service fast and friendly also goes to the max to help get the car you want I was just amazed at how fast I was approved More

Awesome Experience even on a holiday! Frederick was awesome! Visit was a little longer than usual but well worth it! The team worked diligently to get us approved for not one but 2 cars! Thanks so much! Visit was a little longer than usual but well worth it! The team worked diligently to get us approved for not one but 2 cars! Thanks so much! More

Fabulous Service I had a great time buying a truck here. Frederick made me feel at ease and made the process smooth. I feel good about purchasing here I had a great time buying a truck here. Frederick made me feel at ease and made the process smooth. I feel good about purchasing here More

Overall a good place The people there were very nice, and Jonathan did his best to make sure we came down to a good price to include a warranty and shipping. All of the ve The people there were very nice, and Jonathan did his best to make sure we came down to a good price to include a warranty and shipping. All of the vehicles are priced very competitively, and in good shape. Would buy another truck from them again. More

Terrible service and communication We called to go see a vehicle, the salesman promised to send a text confirming our appointment and the address. We never received the text. We showed We called to go see a vehicle, the salesman promised to send a text confirming our appointment and the address. We never received the text. We showed up and the "salesman" was not very helpful and could not drive stick. We had to pull the vehicle out of the yard ourselves. We made an offer later that day and were promised a phone call if the truck was still available the next day. we called 2 days later and the vehicle was still there, but received no call. I will never do business here. More

Assured me on phone pickup was available when it wasn't! Called before driving 71 miles and 1.5 hours to confirm pickup was still available. When we got there, found out it had been sold yesterday and the ne Called before driving 71 miles and 1.5 hours to confirm pickup was still available. When we got there, found out it had been sold yesterday and the new owner arrived while we were there to pick it up. Wasted our Friday afternoon plus our expenses. Did not feel salesman really offered a sincere apology. More