Carma Automotive Group
Duluth, GA
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Was not told about SERIOUS DEFECTS I purchased a 2011 Crown Victoria, it had an Intake manifold that was BROKEN at the rear where the heater hose connects to the INTAKE. When we stopped I purchased a 2011 Crown Victoria, it had an Intake manifold that was BROKEN at the rear where the heater hose connects to the INTAKE. When we stopped on our way back to Indiana, STEAM was coming from under the hood! I checked the radiator cap, and it had been loosened to disguise the defective Manifold. I had to purchase a new manifold for $208.00, and Ford wanted $750 to install it. I thought Georgia people could be trusted, but I learned there are crooked car dealers everywhere. More
I bought a 2010 BMW 335i from this dealership from day one check engine light came on had nothing but problems with this car then they wanted me to use my warranty when the 30 days wasn't even up on the c one check engine light came on had nothing but problems with this car then they wanted me to use my warranty when the 30 days wasn't even up on the car that's crazy don't buy nothing from them poor management poor salesman lack of interest for customers don't buy nothing from them my salesman Fitzpatrick don't know nothing about cars and that manager if you want to call him that Derri Morton is the worst More
Easy Peasy Let me check out the car how I wanted and the financing was easy and straightforward. Was a little warm in the waiting area though Let me check out the car how I wanted and the financing was easy and straightforward. Was a little warm in the waiting area though More
Bought a 2017 Chevy Silverado 1500 I found the truck online at Car Gururs. I called and Avery the Sales Rep answered and talked me through the whole process. Never met a Car Dealership I found the truck online at Car Gururs. I called and Avery the Sales Rep answered and talked me through the whole process. Never met a Car Dealership to treat me the way they did. 5 out of 5 stars. Definitely will recommend when asked. They went through every detail and made it a very simple process. More
Bought 2004 RAM DODGE TRUCK Check engine light came on after being driven home. Dealership had reset it at time of purchase. knowing it wasn't repaired. Power steering with out Check engine light came on after being driven home. Dealership had reset it at time of purchase. knowing it wasn't repaired. Power steering with out on truck and in shop today being repaired. The old saying ..... Guess they saw me coming. More
Where your business is appreciated! Mr. Frederic made the process super smooth and Mr. Greg put the bow on it. Very understanding and helpful individuals and I cannot forget Ms. Shelby f Mr. Frederic made the process super smooth and Mr. Greg put the bow on it. Very understanding and helpful individuals and I cannot forget Ms. Shelby for going out of her way and really working some magic. I felt really comfortable after realizing that they weren't about just selling a car but my overall satisfaction which was very refreshing. Tell them Chris referred you ;) More
Worst dealership ever I bought a 2010 BMW 335i from this dealership tilite on smelling like oil humming noise from speakers when car is off told them about that then I foun I bought a 2010 BMW 335i from this dealership tilite on smelling like oil humming noise from speakers when car is off told them about that then I found out it needed struts high pressure fuel pump they didn't fix any of that before the 30 days was up and try to make me use my warranty before the 30 days was up for them to fix everything on the car I was not going to do that don't buy nothing from this dealership ever they're all liars finance lady she's the only good person they're don't buy nothing from this place don't buy nothing from them More
Best dealership I’ve ever known Great customer service- best deal on the vehicles-they worked extra mile to give me Complete satisfaction. I would recommend Carma for its great wo Great customer service- best deal on the vehicles-they worked extra mile to give me Complete satisfaction. I would recommend Carma for its great work More
Great experience Johnathan was excellent to work with. Good salesman. Finance team was easy also. Dealership was clean and welcoming. All the employees were helpful an Johnathan was excellent to work with. Good salesman. Finance team was easy also. Dealership was clean and welcoming. All the employees were helpful and courteous. More
Excellent Customer Service I had stopped at several used car dealers and left unsatisfied & disappointed. So I pulled over at a Dunkin Donuts to look for certified used cars. I I had stopped at several used car dealers and left unsatisfied & disappointed. So I pulled over at a Dunkin Donuts to look for certified used cars. I saw a SUV of interest at Carma so I called to see if it was on the lot. From the moment Fredric answered the call I felt like a valued customer. He was extremely professional and reassuring. When I arrive I was greeted and treated well. I didnt get the car I came to see but drove off with one that I was completely pleased with. The Manager also took care of me and was very friendly. I certainly would recommend them to anyone who is looking for quality cars and professional service. Bravo!! Fredric thanks for coming to work even when you weren't feeling well. I am Grateful More