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Carma Automotive Group

Duluth, GA

3.1
222 Reviews

4189 Abbotts Bridge Rd

Duluth, GA

30097

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Showing 222 reviews

November 06, 2021

BUYER BEWARE!...LEMONS...WRECKED VEHICLESVisited this BUYER BEWARE!...LEMONS...WRECKED VEHICLES Visited this car lot today to test drive vehicle posted online. The manager was VERY RUDE & DISCRIMITORY! T More

by MPatBarber
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Racist Manager White short 45/50yr guy in annex building!, Derri Morton
August 12, 2021

ENGINE BLEW ONLY 3 DAYS AFTER PURCHASE!Buyers beware!!! ENGINE BLEW ONLY 3 DAYS AFTER PURCHASE! Buyers beware!!! Purchased a car from Carma Automotive Group and three days after paying $10K cash, the eng More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David (Manager)
July 21, 2020

I recommend this car dealership 100% and when you go ask for Wade he’s a great guy and made the process quick and easy thank you all at Carma Automotive Group I’ll be a returning customer. More

by Quantrel
Recommend Dealer
Yes
Employees Worked With
Wade Thompson , Avery Heyward
May 26, 2020

By far the worse place to ever buy a car!!! They will sell you a xxx in a heart beat with no care in the world! Jordan is the worse to deal with and David the "manager" isnt any better rude as xxxx! With More

by jenifersimmons10
Recommend Dealer
No
Employees Worked With
JORDAN AND THE SALES MANAGER DAVID awful people liars
November 12, 2019

Was not told about SERIOUS DEFECTS I purchased a 2011 Crown Victoria, it had an Intake manifold that was BROKEN at the rear where the heater hose connects to the INTAKE. When we stopped More

by williamjohnkolacek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derri Morton
October 08, 2019

I bought a 2010 BMW 335i from this dealership from day one check engine light came on had nothing but problems with this car then they wanted me to use my warranty when the 30 days wasn't even up on the c More

by Pissedoff72
Recommend Dealer
No
Employees Worked With
Derri Morton, Avery Heyward, Shelby Bartlett, Jonathan La, Jose Viera-Maladonado
September 13, 2019

Easy Peasy Let me check out the car how I wanted and the financing was easy and straightforward. Was a little warm in the waiting area though More

by MCCARTNEY815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Bartlett
September 05, 2019

Bought a 2017 Chevy Silverado 1500 I found the truck online at Car Gururs. I called and Avery the Sales Rep answered and talked me through the whole process. Never met a Car Dealership More

by DAVIDADFRANK97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derri Morton, Avery Heyward, Shelby Bartlett
August 12, 2019

Bought 2004 RAM DODGE TRUCK Check engine light came on after being driven home. Dealership had reset it at time of purchase. knowing it wasn't repaired. Power steering with out More

by RDWILLIAMSON4202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derri Morton, Avery Heyward
Aug 13, 2019 -

Carma Automotive Group responded

Mr. Williamson, I am sorry to hear that you are having issues with your 2004 Dodge Ram. From our records I see that we got the truck to pass an emissions inspection on 06/09/2019 which would not have been possible had there been any pending codes or a check engine light. It did initially fail on 05/28/2019, due to bad fuel cap, Which was replaced. We also replaced the radiator after finding it was defective during our mandatory pre-sale Inspection and performed an oil change. Which is reported to carfax. All of the service information is public information on carfax if you wish to verify the validity of my statement. In summary we inspected the vehicle, performed service, road tested, fixed the emissions related issue to pass emissions at a Georgia inspection station, at that time the mileage was 134372. At the time of sale the mileage at the time of sale was 134385, which would indicate another road test of 13 miles with no check engine light . I believe we did everything in our power to properly represent this 15 year old truck with over 130k. Unfortunately we cannot predict the future or foresee issues that may arise on a used vehicle. I recommend you call into the dealer to discuss the issue further with management, as we are always happy to help after the sale.

August 06, 2019

Where your business is appreciated! Mr. Frederic made the process super smooth and Mr. Greg put the bow on it. Very understanding and helpful individuals and I cannot forget Ms. Shelby f More

by Silverado1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes