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Carma Automotive Group
Duluth, GA
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Honest and helpful Carma had the car we wanted but we live 2 hours away. Avery the salesman went out of his way to provide all the true info on the car, including close Carma had the car we wanted but we live 2 hours away. Avery the salesman went out of his way to provide all the true info on the car, including close up pics and video to help us determine if it was worth the 4 hour roundtrip. He was honest and forthcoming so we found the car to be in great condition as he said. Worked out a good deal and drove it home. More
Smooth Sailing Polite salesman, accommodating manager, quick last minute repairs on small items, put me quickly into the second car of my choice. The big dealership Polite salesman, accommodating manager, quick last minute repairs on small items, put me quickly into the second car of my choice. The big dealerships wasted my time - Carma Autogroup made every minute count, with good manners, and skill. A neighborhood dealership operating with actual neighborliness. More
For the Customer If there’s a story to tell then I have one. I was looking for a Mercedes Benz S Class on Autotrader. I was led to Carma Autogroup for a 2010 MBenz S40 If there’s a story to tell then I have one. I was looking for a Mercedes Benz S Class on Autotrader. I was led to Carma Autogroup for a 2010 MBenz S400 Hybrid. I was surprised that Mercedes built a hybrid for that class. It featured a lot of bells and whistles to boast about. Anyway, I met Shelby (Salesperson), test drove the vehicle, and I was interested in the car. I met with Gregg and spoke about the vehicle. He asked if I did my homework on the vehicle because it is a rare kind. I did my homework. I was still interested but I had some obstacles. Needless to say, the entire staff rolled up their sleeves and did their homework as well. Derri and the finance team found a package that fit my necessary needs. Gregg allowed me to have a thorough Pre-Buyers Inspection of the vehicle. Shelby stayed in contact with me every step of the way and she mentioned that she’s here for me. Gregg said to me “I’m not only here to sell cars. I want my customers to be comfortable in the deal that they are making. If the customer is not comfortable then I will walk away from the deal.” His statement gave me an assurance that everything will work out and there was no pressure. Sade aka Night Fury is in my garage and has returned back from our first smooth sailing road trip. Thank You Shelby, Derri, Gregg, and the entire staff at Carma Autogroup. I’ll be back for another vehicle. More
All dealerships should follow Carma's model Carma Automotive Group has made the car buying experience as it should be in all dealerships. Greg Mellot, Shelby, Derri and others we met were profes Carma Automotive Group has made the car buying experience as it should be in all dealerships. Greg Mellot, Shelby, Derri and others we met were professional, courteous and provided a 'no pressure' sales experience. I would highly recommend Carma Automotive Group to anyone looking for a vehicle. They have a large number of vehicles to select from that would meet anyone's need. More
Good and honest people So far I had my car for 3 days and I had a small issue with one of the levers that releases my front trunk, but I feel good because they told me that So far I had my car for 3 days and I had a small issue with one of the levers that releases my front trunk, but I feel good because they told me that they are willling to work it out with me and they won't just leave their customers on their own. They seem to be good people and go the extra mile for their customers and I can't say that on a lot of dealerships. More
conscientious people to deal with Went above and beyond to make sure the car was operating properly. Asked to have the fuel tank filled upon picking up he car but this was overlooked. Went above and beyond to make sure the car was operating properly. Asked to have the fuel tank filled upon picking up he car but this was overlooked. More
Excellent Customer Service The car I purchased was in the showroom and I was pleased with the appearance and test drive went perfect. The transaction was handled in a timely ma The car I purchased was in the showroom and I was pleased with the appearance and test drive went perfect. The transaction was handled in a timely manner. Thank you More
Excellent experience at this dealership. highly recommend. Great experience here, very professional staff and some great cars. I would be comfortable recommending this dealer to friends and family. We are very Great experience here, very professional staff and some great cars. I would be comfortable recommending this dealer to friends and family. We are very pleased with our recent car purchase from Carma. More
first class service. I was skeptical about this dealer at first due to someone of the negative reviews. But experience the complete opposite. Avery provided me with excell I was skeptical about this dealer at first due to someone of the negative reviews. But experience the complete opposite. Avery provided me with excellent service. I would highly recommend this dealership to anyone. More
Thank you Melissa From the moment I submitted my notice of interest in one of their cars online to the moment Melissa handed me the keys, I felt welcomed and the entire From the moment I submitted my notice of interest in one of their cars online to the moment Melissa handed me the keys, I felt welcomed and the entire experience was much less stressful than what I've come to expect from used car dealers. From the start she was friendly, cooperative, and willing to do anything she had to to satisfy a customer. Overall I'm very pleased with my experience, and I'd like to thank everyone at Carma Automotive Group for being so lovely. More