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Carma Automotive Group

Duluth, GA

3.2
218 Reviews

4189 Abbotts Bridge Rd

Duluth, GA

30097

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Showing 218 reviews

April 01, 2017

Carma Automotive Corp I was very pleased with my visit. The representatives were very helpful and I am very pleased with my purchase. Thanks to Avery and Terrance! Keep More

by Cherryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Heyward, Terrance Robinson
April 01, 2017

07 Mitsubishi Eclipse Worked with Avery, very knowledgeable salesman..worked with me to get close to the monthly payment I wanted. Gave me advice on the vehicle and suggest More

by Jazzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Heyward
March 31, 2017

Very friendly Walking in we were immediately greeted by Shelby, which was nice. We thought she would be like other salesman we've dealt with who were rude and pushy More

by CPC88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Bartlett
March 30, 2017

They sold me a car with a broken speedometer I purchased a 2010 Nisaan Altima last week. We were uable to tell at the time of the inspection and while driving that the shield to protect the dash More

by Bre0765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derri Morton, Greg Craig, Terrance Robinson
Apr 21, 2017 -

Carma Automotive Group responded

The Owner got personally involved as he does with most all escalated customer concerns. It appears there is no update of communication and work performed after this review. We repaired the cluster as promised. We also had to go to great lengths to find the exact problem because it was intermittent. We also never charged for any time to finally fix the issue. We even tried to go above and beyond to deliver the car back to your house so that we would not inconvenience you, your son or your husband. We are dealing with machines that break and we do our best to prepare them for sale and work with all our customers after the sale regardless of any circumstances. Our goal is to try to make you a happy customer. The few days we had the car we communicated regularly and drove the car ourselves to try ti duplicate the problem. Per our conversation, we said we did not want to give the car back to you with the same problem. It did take more than one visit but did find and fix the problem which turned out to be a loose connection that was very difficult to find. Our Team sincerely apologizes for your experience.

March 29, 2017

good cars a a great price. I found the car I was looking for listed for $1500 to $2500 cheaper than anywhere else. Shelby (great name for someone in the car business BTW) was More

by DMArmstrong
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Bartlett
March 28, 2017

Shelby 2the rescue! 2day I had the most fulfilling experience a person could have. The staff at Carma Automotive Group r truly on their game! Shelby went above and beyond More

by Extremely happy carquest Tony!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Bartlett
March 22, 2017

Shelby answered all of my questions and was very thourough Shelby answered all of the questions I had about the car and was very thourough With all the paperwork. Definately will recommend this dealership to o More

by theboy11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Bartlett
March 21, 2017

Great and friendly Overall great service and friendly people. High recommend!! Had a nice car for me that day to buy and enjoy ! Couldn't ask for better More

by Jswazy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derri Morton, Breana Vinson
March 08, 2017

Great way to drive away HAPPY! Shelby was very knowledgeable about the vehicle we wanted. The entire test drive and sale was a very pleasant experience. We had a lot of frustration More

by Hot rod grandpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Bartlett
February 27, 2017

We love our new car! I'm pleased to have purchased my new VW Jetta here! Very good customer service. Everyone was attentive, friendly and willing to help. Shelby was great More

by Mia & Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Bartlett
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