Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Carma Automotive Group
Duluth, GA
222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 222 reviews
May 17, 2017
Awesome!!!! We had an awesome experience with Carma. We set out to find THE truck that day. Shelby was GREAT!!! No pressure. Truck was priced just right. No overk We had an awesome experience with Carma. We set out to find THE truck that day. Shelby was GREAT!!! No pressure. Truck was priced just right. No overkill, if you know what I mean. I would suggest this dealership to anybody. We drove from Lafayette, Ga to look at their inventory. More
by Prazesngr
Employees Worked With
Shelby Bartlett
May 14, 2017
Great and easy. Nice people. Made it easy and we can't complain. Breana was great to work with. She really seems to know her cars. Clean place. Nice people. Made it easy and we can't complain. Breana was great to work with. She really seems to know her cars. Clean place. More
by Besadler89
Employees Worked With
Breana Vinson
May 13, 2017
Horrible Experience I purchased a 2011 BMW 740i from this dealership for my mother as mother's day gift. Although the car runs pretty good we noticed a chip in the windsh I purchased a 2011 BMW 740i from this dealership for my mother as mother's day gift. Although the car runs pretty good we noticed a chip in the windshield during the test drive with sales lady Shelby Bartlett. She pretended as if she wasn't aware of the damage. I asked her during the test drive and again during the negotiations if the 3 month (3000 mile) BMW factory warranty would cover the replacement windshield. She went to ask her manager when we got back from the test drive and came back stating it was covered. We took the car to the dealership and they advised this was not included in the warranty and it could be filed with the car insurance carrier. This of course causes me to have to pay the deductible. I called back to question why was I deliberately given this misinformation during the sales transaction and Shelby flat out lied telling her finance manager Derri Morton that she never told me the warranty covered the damage. The manager was completely nasty to me and aggressively argumentative when I asked him to stand by what his sales rep told me. He kept referring me back to the paperwork and at one point accused me of communicating threats in order to deflect the situation. To add insult to injury these people did not even make sure this car had a decent set of tires before selling it. The rear tire completely blew out from the inside of the rim on our way back to NC. At one point I had made up mind to leave and continue shopping elsewhere. Shelby chased us down as we leaving, called multiple times and had her manager to texting my cell phone begging me to by this car. Stay FAR FAR away from these people. My experience was that they are liars and do as little maintenance as possible to their vehicles. They are small private owned company that cannot afford to properly condition their cars prior to selling. It seems as though they just want some quick cash versus having satisfied consumers. Even though I was there is greater power that will handle these type of people. In conclusion I will end with Romans 12:19. Beloved, never avenge yourselves, but leave it to the wrath of God, for it is written, “Vengeance is mine, I will repay, says the Lord.” More
by Mario Pondexter
Employees Worked With
Shelby Bartlett
May 13, 2017
The Best! I had some problems gathering information that I needed to qaulify for the loan on a vehicle that I loved. My salesman "Marty" and my financial person I had some problems gathering information that I needed to qaulify for the loan on a vehicle that I loved. My salesman "Marty" and my financial person "Terrance" as well as "Lee" worked with me. They were patient with me through the process. My family "Thanks You All". More
by Cbstewart15
Employees Worked With
Lee, Terrance Robinson, Marty Matiz
May 10, 2017
purchased a 2011 Mustang GT/CS. Brittany was quick to reply to my inquiry. Greg made it a friendly smooth transaction. Nice showroom with a large selection of cars,especially Porsch Brittany was quick to reply to my inquiry. Greg made it a friendly smooth transaction. Nice showroom with a large selection of cars,especially Porsche. More
by James O Adams
Employees Worked With
Britnnay, Greg Craig
May 10, 2017
Great Costumer Service Great people. I have a very good experience at this dealership. Very professional and committed to meet costumers' goal. Friendly environment. I do re Great people. I have a very good experience at this dealership. Very professional and committed to meet costumers' goal. Friendly environment. I do recommend this place to buy a vehicle. More
by Ginaiartiles
Employees Worked With
Greg Craig
April 29, 2017
AMAZING!!! amazing dealership and friendly people! Would definitely come back! Got me in and out really quick! Marty was really nice and helpful! I love Carma!! amazing dealership and friendly people! Would definitely come back! Got me in and out really quick! Marty was really nice and helpful! I love Carma!! More
by Tylerrose062211
Employees Worked With
Marty Matiz
April 27, 2017
Purchased two vehicles - great experience! We had a great experience with Carma. They had the type of cars we were looking for and at decent prices. We needed to buy two cars. The cars were cle We had a great experience with Carma. They had the type of cars we were looking for and at decent prices. We needed to buy two cars. The cars were clean and running great. Shelby listened to us and helped find the right cars for us. She was pleasant and easy to work with. If we need to buy another car in the future we will use Carma Automotive Group again. More
by Brian and RaeLena
Employees Worked With
Shelby Bartlett
April 25, 2017
Exceeded my Expectations This is the second car I have purchased for my wife from Carma Automotive group in the last 18 months. I was happy to come back because we had a great This is the second car I have purchased for my wife from Carma Automotive group in the last 18 months. I was happy to come back because we had a great experience with our first car. We initially met with Shelby and she was very friendly and helpful. We negotiated a very fair price with the owner Greg and bought the car that day. The car had a couple of issues that they agreed to fix prior to us taking delivery. During that time there was excellent communication from Shelby and Greg about the progress. When we went to pick up the car it looked fantastic and my wife was very happy. As a "car guy" I can say that this dealership does stand out above the crowd with its inventory and customer service and I appreciate it. More
by ScottandCindy
Employees Worked With
Greg Mellott (Owner), Shelby Bartlett
April 23, 2017
Great Experience I recently purchased a car for my daughter at Carma, and the entire process went extremely smooth. I arrived at the dealership late in the afternoon, I recently purchased a car for my daughter at Carma, and the entire process went extremely smooth. I arrived at the dealership late in the afternoon, and several hours later, my daughter and I was out the door with a brand new car. The entire staff was friendly and courteous. I would definitely recommend Carma, Shelby and the rest of the team there if you are in the market for a used car. More
by tracy.busbee
Employees Worked With
Terrance Robinson, Shelby Bartlett
