Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Carma Automotive Group
Duluth, GA
218 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 218 reviews
June 19, 2017
Not trustworthy!! I bought a car from them 3 months ago and they have yet to produce a title. All I get is passed from one person to another. DO NOT buy from this deale I bought a car from them 3 months ago and they have yet to produce a title. All I get is passed from one person to another. DO NOT buy from this dealership. More
by Mike adams
Employees Worked With
Derri Morton, Avery Heyward, Greg Craig, Melissa Harman, Terrance Robinson
June 14, 2017
Great We drove 3 1/2 hours to the dealership and it certainly was worth it! Everyone was very helpful and accommodating. The vehicle we purchased was exac We drove 3 1/2 hours to the dealership and it certainly was worth it! Everyone was very helpful and accommodating. The vehicle we purchased was exactly what their website said it was. In the future, we definitely will consider them 1st before looking anywhere else. More
by R00ster
Employees Worked With
Everyone was helpful, Shelby Bartlett, Leandra Alexander
May 28, 2017
Great experience!!!! I had a wonderful experience!! Bought an 03 Acura rsx. Its a great car at a great price. They were willing to negotiate a cash price that alot of othe I had a wonderful experience!! Bought an 03 Acura rsx. Its a great car at a great price. They were willing to negotiate a cash price that alot of others would not. I will definitely be back! More
by Tyler Jones
Employees Worked With
Greg Craig
May 27, 2017
This place is awesome This review is long overdue!! However, I'm happy I waited to it bc I had time to get to know my vehicle and see how well it runs. I would recommed Car This review is long overdue!! However, I'm happy I waited to it bc I had time to get to know my vehicle and see how well it runs. I would recommed Carma to anyone. I haven't had any issues with my car and I came a few hundred miles away for this specific car. It's proved road worthy. I felt welcome the moment I stepped in the dealership. Marty and Terrance were great!! Thanks again everyone!! More
by Trinitymom2014
Employees Worked With
Terrance Robinson, Marty Matiz
May 24, 2017
Good experience overall The dealer was great and had a good varietyof vehicles. They where willing to negotiate and felt like I was able to get a good deal. The dealer was great and had a good varietyof vehicles. They where willing to negotiate and felt like I was able to get a good deal. More
by Edeck2012
Employees Worked With
Greg Craig
May 23, 2017
Terrific car buying experience No pressure. We loved the buying experience here. Would recommend to anyone. We got a great deal. The salesperson was very friendly and no pressure. No pressure. We loved the buying experience here. Would recommend to anyone. We got a great deal. The salesperson was very friendly and no pressure. More
by Jayhawker1978
Employees Worked With
Greg Craig, Terrance Robinson
May 17, 2017
Awesome!!!! We had an awesome experience with Carma. We set out to find THE truck that day. Shelby was GREAT!!! No pressure. Truck was priced just right. No overk We had an awesome experience with Carma. We set out to find THE truck that day. Shelby was GREAT!!! No pressure. Truck was priced just right. No overkill, if you know what I mean. I would suggest this dealership to anybody. We drove from Lafayette, Ga to look at their inventory. More
by Prazesngr
Employees Worked With
Shelby Bartlett
May 14, 2017
Great and easy. Nice people. Made it easy and we can't complain. Breana was great to work with. She really seems to know her cars. Clean place. Nice people. Made it easy and we can't complain. Breana was great to work with. She really seems to know her cars. Clean place. More
by Besadler89
Employees Worked With
Breana Vinson
May 13, 2017
Horrible Experience I purchased a 2011 BMW 740i from this dealership for my mother as mother's day gift. Although the car runs pretty good we noticed a chip in the windsh I purchased a 2011 BMW 740i from this dealership for my mother as mother's day gift. Although the car runs pretty good we noticed a chip in the windshield during the test drive with sales lady Shelby Bartlett. She pretended as if she wasn't aware of the damage. I asked her during the test drive and again during the negotiations if the 3 month (3000 mile) BMW factory warranty would cover the replacement windshield. She went to ask her manager when we got back from the test drive and came back stating it was covered. We took the car to the dealership and they advised this was not included in the warranty and it could be filed with the car insurance carrier. This of course causes me to have to pay the deductible. I called back to question why was I deliberately given this misinformation during the sales transaction and Shelby flat out lied telling her finance manager Derri Morton that she never told me the warranty covered the damage. The manager was completely nasty to me and aggressively argumentative when I asked him to stand by what his sales rep told me. He kept referring me back to the paperwork and at one point accused me of communicating threats in order to deflect the situation. To add insult to injury these people did not even make sure this car had a decent set of tires before selling it. The rear tire completely blew out from the inside of the rim on our way back to NC. At one point I had made up mind to leave and continue shopping elsewhere. Shelby chased us down as we leaving, called multiple times and had her manager to texting my cell phone begging me to by this car. Stay FAR FAR away from these people. My experience was that they are liars and do as little maintenance as possible to their vehicles. They are small private owned company that cannot afford to properly condition their cars prior to selling. It seems as though they just want some quick cash versus having satisfied consumers. Even though I was there is greater power that will handle these type of people. In conclusion I will end with Romans 12:19. Beloved, never avenge yourselves, but leave it to the wrath of God, for it is written, “Vengeance is mine, I will repay, says the Lord.” More
by Mario Pondexter
Employees Worked With
Shelby Bartlett
May 13, 2017
The Best! I had some problems gathering information that I needed to qaulify for the loan on a vehicle that I loved. My salesman "Marty" and my financial person I had some problems gathering information that I needed to qaulify for the loan on a vehicle that I loved. My salesman "Marty" and my financial person "Terrance" as well as "Lee" worked with me. They were patient with me through the process. My family "Thanks You All". More
by Cbstewart15
Employees Worked With
Lee, Terrance Robinson, Marty Matiz
